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EGBA: European Safer Gambling Week nets record 2024 coverage

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The European Gaming and Betting Association (EGBA) has reported record-breaking results from its fourth annual European Safer Gambling Week, held from 18 to 24 November.

This directive which featured a social media campaign and a packed programme of events, showcased the growing commitment of the European gambling operators towards safer practices, with unprecedented levels of participation, promoting responsible gambling practices and safe play.

A total of 195 partners actively participated in the campaign, marking a 20% increase from 2023. Engagement from national gambling authorities also surged, with eight authorities either joining the social media campaign or contributing as speakers at various events – more than double the number involved last year.

The campaign’s reach grew significantly, extending to 26 countries – a 30% increase from 2023. New participants from Croatia, Serbia, Slovakia, and Ukraine joined the initiative, demonstrating its expanding pan-European impact. Th..

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Human Services in NJ awards $720K in problem gambling contracts

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The New Jersey Department of Human Services is providing treatment and services to residents with gambling disorders through a series of state-funded contracts.

The Department of Human Services has announced that it is awarding $720,000 worth of state-funded contracts to six organizations across the Garden State. The state-funded contracts, which are for $120,000 each, have been awarded to three Legacy Treatment Services locations, Integrity Inc., Monmouth Medical Center and Eva’s Village, Inc.

“More than 90 percent of individuals with gambling disorders have a co-occurring behavioral health need, and the impact of these challenges affects families, workplaces, and our communities,” said Human Services Commissioner Sarah Adelman. “Through these provider partnerships, we will widen the availability of mental health and substance use disorder providers in the state who also have the expertise to identify and treat gambling disorders.”

The organizations awarded with the contracts will ..

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FanDuel unveils new My Spend customer dashboard

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FanDuel has launched a new My Spend tool designed to help users track and manage their spending and gaming activity habits.

Customers can view personalized stats including deposit and wager amounts and net winnings over a range of timeframes, from seven days to three months. The dashboard encourages customers to utilize FanDuel’s existing suite of responsible gaming tools, including deposit and wager limits.

My Spend was developed based on internal and external research that demonstrated players’ interest in accessing personalized insights into their activity and a deeper understanding of their own gambling behaviour.

FanDuel is supporting the launch with a new multi-platform advertising campaign that encourages customers to use the dashboard.

“FanDuel believes our customers should always have a budget and plan in mind when they engage with our products, and we are thrilled to introduce My Spend to help customers track their spending and manage their play,” said FanDuel VP of Respo..

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FanDuel launches My Spend activity insights tool for customers

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FanDuel is aiming to bettor help its customers manage their gaming with the launch of a new responsible gambling user dashboard.

The operator has unveiled My Spend, a new tool designed to help customers track spending patterns and gain greater oversight of their budget. Customers can view personal stats including amounts deposited and net winnings over certain periods of time, ranging from seven days to three months.

The My Spend dashboard also encourages customers to utilize FanDuel’s existing suite of responsible gaming tools, including deposit and wager limits.

The Flutter-owned operator said in a release that the service was developed based on internal and external research that showed players were interested in gaining personalized insights into their activity and a deeper understanding of their own behavior.

FanDuel is supporting the launch with a new advertising campaign that encourages customers to use the dashboard and stay on top of their spending and budget habits. The ..

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Gordon Moody: “It is vital new framework is inclusive of wider third sector”

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Gordon Moody has emphasised the importance of the role of the third sector as safer gambling frameworks move into a new era in the UK. The treatment and support charity has issued its response to a misunderstanding by the NHS at the GambleAware Conference in London.

The conference was the first after confirmation of the new statutory levy and the application of £2/£5 stake limits in the UK, which Gambling Minister Baroness Twycross underlined will ensure Britain has the safest gambling environments.

As the landscape unfolds the NHS will be positioned as the Chief Commissioner with the goal of improving the accessibility, quality, and impact of services tackling gambling-related harms by addressing the individual needs of local communities.

However, the GambleAware conference provided a stage to emphasise just how crucial collaboration will be moving forward and why it’s so vital that the third sector continues to play a crucial role in safeguarding players.

In spite of this, Dr C..

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Global Gaming Women appoints Pamela Buckley as EVP

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Global Gaming Women (GGW) has bolstered its executive team by appointing Pamela Buckley as its Executive Vice President.

With over 20 years of industry knowledge with various gambling operators, Buckley brings experience in executive leadership, operations management, and strategic program development to the role.

Working closely with current Executive Director, Kelly Hatch, Buckley will be in charge of GGW’s strategic leadership and direction, utilising her knowledge to help the organisation grow.

“I am honoured to join Global Gaming Women and look forward to supporting, inspiring, and influencing the development of women in the gaming industry,” commented Buckley.

“I have had some amazing mentors throughout my career, and I am excited to be able to pay it forward and help level the playing field for women across the globe in the gaming industry.”

Before joining GGW, Buckley previously worked as an Executive Director of Casino VIP Services and Fontainebleau Rewards at the Fontai..

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UAE regulator issues key warning over unlicensed market threat 

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The General Commercial Gaming Regulatory Authority (GCGRA), the UAE gambling regulator, has issued a key warning to stakeholders and players over engagement with unlicensed operators.

Central to the warning from the UAE regulator is around the increased threats that players expose themselves to when they play with unlicensed operators. These include financial loss, becoming the victims of cheating or fraud, having personal data stolen or misused, increasing the risk of malware, phishing, or other cybersecurity threats, and being implicated in a regulatory or criminal investigation and the subsequent reputational damage.

Kevin Mullally, CEO of the GCGRA, commented: “The GCGRA is committed to ensuring a safe and legal gaming environment in the UAE.”

He urged consumers to “Stay vigilant and informed, to protect yourself from the risks associated with illegal gaming. Your adherence to the law not only safeguards your personal and financial security but also upholds the integrity of ou..

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Senate to vote on Brazil Bets exposure to Sin Taxes  

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The Senate of Brazil has been informed that sports betting and online gambling activities may be considered new criteria for “selective taxes.”

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The determination forms part of a report filed by Senator Eduardo Braga (MDB-AM), who serves as the Rapporteur for the Senate’s federal tax reform project.

As reported by SBC Notícias Brazil, Braga’s report classifies sports betting, online games, and fantasy sports as “targeted goods and services deemed harmful to health or that generate negative externalities—such as alcoholic beverages, cigarettes, and fossil fuels.” The tax aims to include these sectors, which have been experiencing significant growth in the country.

However, taxation remains a contentious issue ahead of the launch of the Brazil Bets market in 2025, as the federal framework seeks to regulate fixed-odds betting and online gambling.

Authorised in December 2023, the tax framework under Law No. 14,790/2023 applies a general income tax rate of 12% on gross gam..

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Woman suing DraftKings for enabling her husband’s gambling problem

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A New Jersey woman claims that DraftKings knowingly coerced and enabled her estranged spouse to deposit more money than he had and encourage his gambling problem.

Lisa D’Alessandro filed the lawsuit in New Jersey state court, identifying herself and the two children she shares with her husband as plaintiffs.

She is suing DraftKings for allegedly breaching the New Jersey Consumer Fraud Act. D’Alessandro said her husband, identified in court documents purely by his DraftKings username Mdallo1990, lost over $940,000 on the site over the course of three years.

Suit says DraftKings actively encouraged addicted man to gamble

“To be clear, this suit does not allege liability on the basis that Defendants passively permitted a problem gambler to use its gambling platform. Rather, this suit alleges violation of New Jersey statutory and common law because Defendants actively participated in the addiction of Mdallo1990 by targeting him with incentives, bonuses, and other gifts to create, nurtu..

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Videoslots accused of AML failures in Sweden

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Sweden’s gambling authority Spelinspektionen has fined Videoslots after considering the online casino operator to be guilty of various AML failures.

The regulator suggests that the online casino operator had deployed “insufficient” customer awareness measures, leading to several deficiencies when it comes to document and information preservation.

Initial orders entailed that Videoslots must pay a fine of SEK 9m (£649k) in damages, but based on a subsequent review which constituted that the violations were not systematic, the fine was brought down to SEK 4m (£288k).

Videoslots has been a license holder since 2018, operating under the Swedish Gambling Act as a supplier of commercial online gambling.

After uncovering the violations, Spelinspektionen proceeded with the production of a penalty fee in accordance with Swedish law. In the regulator’s words, due to the difficulty of calculating how much Videoslots had profited off the back of the infringement, the sanction could have no..

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