New controls have been added by the UK Gambling Commission (UKGC) to the Licence Conditions and Codes of Practice (LCCP), continuing to apply the recommended reforms of the Gambling Review’s White Paper: High stakes: gambling reform for the digital age.
Changes seek to provide consumers with a more effective way to manage their gambling spend by ensuring that a customer sets and maintains deposit limits when engaging with online operators.
From 31 October, online gambling operators must ensure that a customer sets a financial limit on their account before making their first deposit. Further conditions call for online operators to make it easier for customers to review their spend and modify the financial limit at any point of activity.
New controls detail that online licences will be required to remind consumers every six months to rev..
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The new requirement will state - 'Customers must be prompted to set a limit as part of the registration process or at the point at which the customer makes the first deposit or payment.' So operators must prompt a customer to set a limit, but the choice on whether to do so remains with the customer.