UK Gambling Harms Research Centre to assess efficacy of regulations 

Gambling Commission admits faults but backs credibility of Young People and Gambling Survey

France adds new obligations to sign off gambling ad campaigns 

BetMGM fined over $260,000 for allowing self-excluded individuals to gamble

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BetMGM has been fined over $260,000 in the US state of Pennsylvania for allowing self-excluded individuals to gamble more than 150 times.

According to a statement on the Pennsylvania Gaming Control Board (PGCB) website, the operator was given a $260,905 fine for “152 instances in which an individual on the Board’s Interactive Self-Exclusion List was permitted to gamble on their sites”.

“Licensed operators of iGaming sites in Pennsylvania must deny individuals on the self-exclusion list from establishing or maintaining an interactive gaming site,” noted the PGCB.

The PGCB’s Consent Agreement acquired by iGaming Expert mentions that BetMGM completed an “audit of the BetMGM and Borgata Pennsylvania Player Database against the IG Self-Exclusion List” in March 2021.

The audit found that 148 accounts had wagering activity while on the list with a total of $252,035.55 deposited and $82,460.30 withdrawn for a total difference of $169,575.25.

In a separate incident on 9 April 2021, BetMG..

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Safe Bet Show: José Francisco Manssur, Special Advisor to the Executive Secretary of the Ministry of Finance of Brazil

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In this episode of the Safe Bet Show, Martin Lycka interviews José Francisco Manssur, a key figure in the regulation of the gambling industry in Brazil. The duo discusses the realities of Brazil beyond common myths, Manssur’s journey in sports law and the challenges he faced in regulating the betting industry. Also on the agenda…

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UKGC uncovers new dimensions to research of gambling motivations 

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The UK Gambling Commission (UKGC) has published new findings investigating the relationship between reasons for gambling and different gambling activities. The research forms part of the Commission’s new data on consumer behaviour and references the findings of the Gambling Survey of Great Britain (GSGB).

In 2023, the Commission began data gathering on the GSGB, a new research project sanctioned following two years of pilot tests and dedicated fieldwork. The GSGB seeks to deliver first-of-its-kind insights as the largest survey on gambling behaviours conducted by a regulatory authority, with 20,000 respondents.

In 2024, the Commission published the first GSGB updates, providing insights into gambling behaviours via Wave-1 and Wave-2 datasets. Both datasets showed consistency in gambling participation, with 48% of respondents reporting engagement in any gambling activity in the past four weeks.

Helen Bryce: UKGC
GSGB research has enabled the Commission to publish a ‘short report’ on..

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NGSN goes for ‘well-rounded’ approach with lived experience support

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The National Gambling Support Network (NGSN) has introduced lived experience-led recovery support groups for people suffering from gambling harm.

In partnership with the EPIC Restart Foundation and Reframe Coaching charities, the NGSN now offers a lived experience service across Great Britain that brings additional expertise and insights into gambling disorders.

Richie Paxton, EPIC Restart Foundation Interim CEO and Head of Programmes, said: “We’re excited to join the National Gambling Support Network and continue to work with other providers to offer a seamless and supportive recovery path to those experiencing gambling harm.

“At EPIC Restart, we are dedicated to offering compassionate guidance and coaching, grounded in lived experience. Our mission is not only to help individuals navigate their recovery, but also to empower them to rebuild their lives with renewed hope and a brighter future.”

With EPIC’s and Reframe’s help, the NGSN will aim to increase the number of people it..

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BetMGM slapped with $261K fine in PA for letting self-excluders gamble

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The Pennsylvania Gaming Control Board (PGCB) has fined BetMGM $260,905 for 152 instances of allowing individuals on the Board’s self-exclusion list to gamble on their sites between 2021 and 2023.

A Consent Agreement provided to SBC Americas shows that an internal audit of the BetMGM and Borgata Pennsylvania player database in March 2021 found that a total of 148 accounts showed betting activity while on the iGaming self-exclusion list. Across those incidents, a total of $252,035.55 was deposited and $82,460.30 withdrawn for a total difference of $169,575.25.

Over $430K deposited by self-excluded players over 3 years

In two separate self-reported incidents in April 2021 and July 2022, two single self-excluding gamblers were able to access their Borgata accounts. In the first instance, a player deposited a total of $580 without withdrawing; in the second, an individual deposited a total of $700 and withdrew a total of $100.

Finally, in July 2023, a review found that two self-excludin..

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iGamingDaily: The journey from addiction to safer gambling advocacy with EPIC’s Craig Cornforth

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In this episode of iGaming Daily, supported by Optimove, Neosurf’s CEO, Andrea McGeachin, takes the reigns as she is joined by Craig Cornforth, Senior Business Development Manager at EPIC Global Solutions, who shares his personal journey with gambling addiction and recovery.  Craig discusses the impact of problem gambling on his life, including losing both his…

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NGSN expands services to include lived experience led recovery support

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Written by Viktor Kayed

The National Gambling Support Network (NGSN) has introduced a new service that unlocks a ‘more well-rounded’ road to recovery for people suffering from gambling harm.

In partnership with the EPIC Restart Foundation and Reframe Coaching charities, the NGSN now offers a lived experience service across Great Britain that brings additional expertise and insights into gambling disorders.

Richie Paxton, EPIC Restart Foundation Interim CEO and Head of Programmes, said: “We’re excited to join the National Gambling Support Network and continue to work with other providers to offer a seamless and supportive recovery path to those experiencing gambling harm.

“At EPIC Restart, we are dedicated to offering compassionate guidance and coaching, grounded in lived experience. Our mission is not only to help individuals navigate their recovery, but also to empower them to rebuild their lives with renewed hope and a brighter future.”

With EPIC’s and Reframe’s help, the NGS..

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GambleAware research dismissed as “lightweight weird science”

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Regulus Partners’ Dan Waugh has dismantled GambleAware’s latest research paper aimed at arguing for a more prohibitive approach to gambling regulation Last week, GambleAware published a new report from Bournemouth University looking at which types of gambling pose the highest risks of harm. In its press release accompanying the research, it went on to call…

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How iGaming regulation drives safer gambling innovation

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iGaming is a fiercely competitive industry for operators vying for revenue share and market leadership. But when it comes to safer gambling and player protection, it’s crucial to keep a shared goal in mind.

That was the core message of a panel at British Columbia Lottery Corporation (BCLC)’s New Horizons in Safer Gambling conference in October, when operators and regulators gathered to discuss the impacts of regulating gaming on responsible gambling, using Ontario’s commercial open market as a framing.

“Although we’re competing in a lot of ways, we all benefit from having healthy players,” said Ontario Lottery and Gaming (OLG) VP of Community, Sustainability & Social Responsibility, Catherine Meade. “We need to talk about what customer behaviours lead us to intervene and what thresholds we’re using.

“No one really benefits from passing a player from one to the next. Who benefits — and, more importantly, who’s harmed — when we do it without working together? Of course, the answer to ..

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