iCAP certification is granted to operators that meet the NCPG’s standards for responsible gaming and consumer protection practices.
The process involves an independent, comprehensive review of an operator’s responsible gaming policies and practices, including considerations such as Know Your Customer (KYC) protocols, staff training programs, work culture, consumer protection measures, RG tool offerings, customer service standards and regulatory compliance.
PrizePicks CEO Mike Ybarra called the certification “powerful recognition” of the company’s operations and “an incredible honor that underscores our unwavering commitment to putting player safety first.”
“I want to extend my sincere thanks to the NCPG for their thorough evaluation, and to our exceptional team for setting the bar as an industr..