UK Gambling Harms Research Centre to assess efficacy of regulations 

Gambling Commission admits faults but backs credibility of Young People and Gambling Survey

France adds new obligations to sign off gambling ad campaigns 

Clarity over consumer complaints process in Brazil 

iGamingExpert0334 views

A degree of clarity has been found over consumer controls in the Brazilian market.

It was confirmed by the National Consumer Agency of SENACON that for every Brazil Bets licence granted, the Secretariat of Prizes and Betting (SPA) must register their businesses on the platform of Consumidor.gov.br.

The move was backed by SENACON Secretariat Wadih Damous, who stated: “Mandatory registration on Consumidor.gov.br is a fundamental step to ensure that bettors’ rights are respected. Now, Brazilians have a direct and efficient channel to register and monitor their complaints, strengthening balance in consumer relations.”

Further cementing the move in the new framework, the federal authorities of the Ministry of Justice and Public Security (MJSP) and the Ministry of Finance (MEF) gave their backing to the decision.

As a result, SENACON will tap into Consumidor.gov.br to ensure a smooth process when it comes to consumer complaints.

Furthermore, the platform also bolsters information and..

Read more

ADM updates Italian IT checklist for gambling concessions

SBC News0383 views

ADM Italy’s Customs and Monopolies Agency has revised its technical rules and IT demands for ‘verification bodies’ that licence gambling concessions and games of chance.

The guideline outlines the key checks that must be carried out on the technical requirements that must be evidenced by the concessionaire’s system. All information on Italian gambling licences, technical systems and solutions is freely available on the portal Portale Unico delle Dogane e Monopoli (PUDM).

The Role of a Verification Body?
A Verification Body (also known as an Organismo di Verifica – ODV) is an independent body appointed by ADM to carry out assessments on gambling systems. These bodies are vital to confirm that the technical and operational arrangements of gambling concessions are compliant with ADM’s standard requirements.

The main responsibility of an ODV is to check whether the concessionaire’s system is in line with the requirements to ensure that it is possible to operate transparently, fairly, ..

Read more

Greek betting market to enter ‘new era of transparency’ with Mindway AI

SBC News0346 views

The Hellenic Gaming Commission (HGC), the Greek gambling regulator, has announced a partnership with Mindway AI.

This deal allows for the integration of Gamalyze, described as a ‘gamified reinvention of the self-test’, which is now available on the HGC’s website.

HGC President, Dimitrios Ntzanatos, commented: “The HGC leverages technology to enhance player protection. The integration of Gamalyze into the Commission’s website marks a significant step towards a safer and more sustainable gaming environment.”

In more detail, Gamalyze is designed to enhance player protection by offering insights into individuals’ gambling behaviour by evaluating player profiles, enabling early identification of potentially harmful gambling patterns.

By providing personalised feedback, it helps individuals to make informed choices about their gaming activities. The initiative aims to highlight HGC’s commitment to safeguarding players.

AI is becoming increasingly popular in the igaming industry. In re..

Read more

Brazil Bets consumer rights placed under control of SENACON

SBC News0346 views

Elisa Marcante: SBC Noticias Brazil
A new command has been placed on Brazil’s online gambling marketplace to ensure consumer rights are protected and followed by licensed operators of the Brazil Bets regime.

Ordered by the National Consumer Agency of SENACON, all Brazil Bets licences granted the Secretariat of Prizes and Betting (SPA) must register their businesses on the platform of Consumidor.gov.br.

The command has been authorised as a new legal requirement by the federal authorities of the Ministry of Justice and Public Security (MJSP) and the Ministry of Finance (MEF).

Consumidor.gov.br is a free public service platform used by SENACON to resolve consumer rights disputes. The platform further serves as a portal to facilitate information and communications between consumers and private enterprises operating in Brazil.

MJSP and MEF have ruled that consumer rights in online gambling must monitored by SENACON’s authority, an agency which provides direct oversight for disputes in e..

Read more

Affiliate Leaders Summit: Tools, Trends & Insights at this year’s SBC Summit Americas

iGamingExpert0370 views

As SBC Summit Americas heads to Florida’s Broward County Convention Center this May, the spotlight will shine on the Affiliate Leaders Summit, a dedicated hub for affiliate marketers operating across North and Latin America.

Positioned within the wider event, the summit offers not just a tailored expo area but also a sharp, strategy-driven content program built specifically for performance marketing professionals.

The Affiliate Leaders Summit agenda features eight top-tier panels, each curated to address the most pressing topics in the affiliate space — from acquisition, SEO, and retention, to regional growth strategies and influencer regulation.

Featuring expert insights from leading affiliates, operators, and digital marketing specialists, the summit delivers both tactical knowledge and big-picture thinking to help affiliates stay ahead in an increasingly competitive landscape.

As players become better-versed in building custom parlays and blending bets for higher ROI, affiliates..

Read more

Ohio cites consumer protection concerns in action against Kalshi, Robinhood and Crypto.com

Steve Hoare0350 views

Additionally, the commission raised concerns about responsible gaming practices, highlighting that the companies’ offerings may have been accessible to individuals under 21, which violates Ohio’s legal gambling age restrictions. “Purchasing a contract based on which team a person thinks will win a sporting event is no different than placing a bet through a traditional sportsbook,”…

Read more

Allwyn wins European Lotteries and WLA responsible gaming accreditations

Steve Hoare0380 views

Allwyn UK, operator of The National Lottery, has achieved the European Lotteries (EL) Responsible Gaming Certification, as well as Level 4 of the World Lottery Association’s (WLA) Responsible Gaming Framework – the highest possible level. Since taking over as National Lottery operator in February 2024, Allwyn has instituted . For example, its 43,500 retail partners now adhere to ‘Challenge 25’…

Read more

City of Baltimore says FanDuel, DraftKings preying on gambling addicts

SBC Americas0343 views

A number of individuals have filed suit against DraftKings and FanDuel for their marketing practices, but now a major metropolitan city is joining the fray.

The city of Baltimore has filed suit against the two operators for unfair, abusive and deceptive trade practices in the Baltimore City Circuit Court. Mayor Brandon Scott’s name is on the case along with the city, claiming that the two sportsbooks are using misleading promotions and corrupt VIP and retention practices to keep problem gamblers wagering with them.

Baltimore mayor says FD and DK exploiting customers

FanDuel and DraftKings are the top two operators in Maryland, with the rest of the pack far in the distance, but that has not stopped the city from taking legal action.

“But rather than accept a robust and profitable market, DraftKings and FanDuel have sought to guarantee their profitability by cheating, hoping to hook, and then ultimately exploit, as many users as possible,” the complaint reads.

The complaint took iss..

Read more

Andy Burnham joins UK Councils in demanding urgent Gambling Review action

iGamingExpert0356 views

UK Councils are demanding Gambling Review changes expressing fear that local communities are being overwhelmed by “24-hour slot shops.”

The UK government is facing pressure from local councils to tighten regulations on the exposure of betting estates and gambling venues as British high streets now host over 200,000 B3 gaming machines.

This morning, ITV News broadcast an exclusive report by UK Politics correspondent Shehab Khan, highlighting “concerns over the number of slot machines and betting shops opening on high streets.”

NEW: 38 councils and mayors, including Andy Burnham, have written to the government saying they are powerless to stop new betting/slot machine shops opening up on their high streets.
— Shehab Khan ITV (@ShehabKhan) April 3, 2025

As a result, a coalition of councils and mayors has urged the government to implement immediate changes to the Gambling Review, ensuring that local authorities have the power to prevent the concentration of gambling and betting premise..

Read more