Steve Hoare

Dutch regulator goes after Unibet as players left unsupervised

Optdeck Service Ltd, operator of Unibet in the Netherlands, has been fined €4m over duty of care failures.

The Dutch gambling commission, Kansspelautoriteit (KSA), confirmed that the failures occurred between 14 July 2022 and 1 July 2024, and that they were related to insufficient player protection measures.

“Gambling companies must protect players as much as possible from excessive participation and gambling addiction,” the regulator said.

Within the files requested and examined by the KSA, it was revealed that Optdeck continuously failed to intervene in cases where problem gambling indicators were present.

Several incidents involved gamblers spending “thousands of Euros” per day but information about their income was requested only weeks after. Also present in the documents reviewed by the KSA was an instance where money from a business account was used to gamble – a prohibited practice under Dutch law.

Michel Groothuizen, KSA Chairman, commented: “When there are signs of immoderate gambling behavior and someone bets a huge amount of money in a short time, a provider must investigate the origin of the money.

“It is essential that providers carry out this analysis adequately, because not all financial resources may simply be included. The KSA takes violations of the duty of care very seriously and will continue to act hard against them.”

Unibet, is everything alright?
This is not the first time Optdeck has landed in trouble with the Dutch regulator. Earlier in September, the operator was charged an additional €450,000 for offering Unibet customers bets on prohibited markets – corner kicks, yellow cards, and under-21 games.

The violations went on from October 2022 to May 2025 – overlapping with the time period when the player protection failures occurred.

Similar duty of care breaches are not limited just to Optdeck, however. Earlier this year, Unibet received a penalty of AU$1m (£481,000) in Australia for failure to restrict the access of hundreds of self-excluded accounts.

Another case from just over two months ago saw Platinum Gaming, operator of Unibet in the UK, receive a whopping £10m penalty for social responsibility and AML beaches

All of these instances build up the case for a bigger question – are such significant oversights region-locked or is there something far more bigger going on centrally at Unibet and its parents Kindred Group and FDJ United that requires urgent attention?

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UKGC tells retail ‘comply or be sorry’ amid self-exclusion concerns

The UK Gambling Commission (UKGC) has increased its regulatory scrutiny of Adult Gaming Centres (AGCs) throughout this year.

Andrew RhodesCredit:UKGC
This was confirmed by UKGC CEO Andrew Rhodes himself in his speech during amusements trade body Bacta’s Annual Convention in Leeds.

Rhodes confirmed that official communiques were sent out by the regulator to all licensed AGCs earlier this year, reminding them of obligations around self-exclusion.

Although not directly referenced, this move could’ve been prompted by an undercover BBC investigation published back in June where a reporter was allowed access to multiple AGC venues in South England despite self-excluding themselves prior to that.

At the time, John Bollom, then-President of Bacta, criticised the investigation for being “unrepresentative” of the land-based arcade sector that the organisation represents – words also echoed by Rhodes in his latest speech.

“The media coverage often implies that one case or one example is indicative of the industry or sector as a whole. You know, this may be unfair, but it is the reality,” the UKGC CEO said.

“Earlier this year, the Commission wrote to all adult gaming centre licensees to remind them of their obligations around self-exclusion.

“Unfortunately, despite the warnings, some operators weren’t taking their responsibilities seriously. At the start of this month we announced that we had taken decisive regulatory action.

“Seven AGC operators have seen their operating licences immediately suspended this year for failing to be part of a self-exclusion scheme. While most of those licences have since been reinstated following clear steps to remedy failings, all operators concerned remain under investigation, which may result in further regulatory action being taken.”

Illegal land-based gambling ripe for culling
Whether or not the UKGC was reminded of its land-based compliance assessment duties by the BBC report remains a topic of speculation. One thing, however, that remains fully within the UKGC remit and which the regulator never leaves out of sight is funding.

The 25 November Budget announcement by Chancellor of the Exchequer Rachel Reeves revealed a total of £26m of additional funds set aside for the regulator, to be granted over a period of three years.

This was warmly welcomed by the UKGC and the importance of the announcement was further emphasised by Rhodes’ words: “In my 20 years on executive boards of public bodies I’ve never known that kind of multiple from the Treasury ever before.”

The top honcho of UK gambling regulation additionally revealed that the money will be used specifically to push back against illegal land-based gambling, but what exactly that fight will look like still remains to be seen.

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Montenegro rejects constitutional review of New Gambling Law

The Government of Montenegro has rejected appeals demanding a constitutional review of articles authorised under the New Law on Games of Chance.

The challenge was filed by NVO, the national trade association for games-of-chance suppliers, and Lutrija Crne Gore (the Lottery of Montenegro), which has contested the provisions of Article 106.

The Incumbents cite that the “transitional and concession rules” set out in the legislation undermine constitutional rights of gambling licences authorised by the former laws of Montenegro.

According to the two parties, Article 106 of the New Law will breach the constitutional ban on retroactive legislation, create unequal treatment for operators with different contract expiry dates, and will further infringe on what they described as “acquired rights” linked to existing concessions.

PM Spajić says no…
A written opinion was submitted to the Vlada legislature directly by Prime Minister Milojko Spajić, who stated:

“After examining the submission, the government finds that the law does not have retroactive effect. The mandate on games of chance is an activity of public interest and holds exclusive rights for the state. Organisers therefore do not possess any rights that will be in breach of the New Law.

The government ensures a transitional period of 270 days to allow all organisers to align their business operations with the new requirements, in all fairness to all, regardless of who they might be.

Spajić continued: “The government ultimately decides that this disputed provision is not contrary to constitutional norms or international conventions, and that there is no prospect of bringing proceedings before the Constitutional Court with respect to Article 106 of the Law on Games of Chance.”

The PM’s opinion formed the legal basis upon which the cabinet rejected the petition for constitutional review. Although the constitutional challenge has been rejected, the new framework continues to attract criticism from Montenegro’s gambling licences.

Montenegrobet, the national association of licensed operators, has warned the government that it will introduce “unrealistic compliance obligations, disproportionate criminal-liability triggers, and licence-revocation grounds that could destabilise the legal market and hinder channelisation.”

The association has urged the government to reopen dialogue with gambling licences and revise several contentious provisions that will hinder market stability and suppress investment in domestic operators.

Gambling and Euro ascension
Following the decision, Montenegro’s New Law on Games of Chance passed in August 2023 – will proceed through a phased implementation in which the government will consider minimal changes.The Ministry of Finance has begun issuing secondary regulations covering licensing conditions, AML controls, supervision, and market conduct standards.

The launch of a modernised gambling framework is earmarked by the Spajić “Pro Europa” administration as a critical domestic reform supporting Montenegro’s full accession to the European Union – in which PM Spajić and the government seek to become a full member state by 2028.

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Three takeaways from SBC Player Protection Digital Day

Operators, suppliers, regulators and consultants gathered online ahead of Safer Gambling Week to discuss some of the most pressing issues in the realm of player protection. Here are three takeaways. Danish Gambling Authority Director Anders Dorph highlighted new laws in Denmark that made it a crime to target under-18s with gambling advertising and gave the…

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President Sheinbaum hand forced on Mexican gambling deficiencies 

Damián Martínez: SBC Noticias
President Claudia Sheinbaum has finally confronted the glaring liabilities of Mexico’s gambling laws. Yet her actions appear driven more by growing scandals than by a genuine effort to replace an 80-year-old legal charter, reports Damian Martinez of SBC Noticias.

Confronted by national media in the glare of a widening scandal, Claudia Sheinbaum has stated that Mexico’s gambling laws must be modernised to combat criminal activities that have exposed and benefitted from current liabilities.

On Wednesday, the President of Mexico held a press conference in which she acknowledged the flaws of a gambling regime governed by the Federal Law of Games and Lotteries of 1947.

“The regulations for online casinos must be updated, because when the law was created, this way of betting didn’t exist,” Sheinbaum said. “As a result, it must now be regulated, because otherwise it opens the door to money laundering.”

Her remarks followed revelations that 13 casinos are under federal investigation for allegedly facilitating multimillion-peso cash movements and international currency transfers aligned with recognised money-laundering typologies.

At a subsequent briefing, Omar García Harfuch, Secretary of Security and Citizen Protection, revealed that both physical and virtual casinos had, exposed “patterns of risk, fiscal irregularities, unusual operations and transnational financial connections that compromise the integrity of the financial system.”

The joint investigation carried out by the Financial Intelligence Unit, Federal Fiscal Prosecutor’s Office and the Attorney General’s Office has led to the temporary suspension of multiple venues, the blocking of online gambling sites, and the freezing of accounts linked to suspect operations.

Federal police described intricate schemes in which online casinos used identity theft and prepaid cards to move money abroad before returning it to Mexico as “legitimate” business income.

A relic of prohibition
The scandal draws renewed attention on the structural weaknesses of the 1947 law, a relic that views that gambling should be tolerated by Mexican authorities rather than legitimately governed.

More than a decade in power, the MORENA government continues its transition from the administration of Manuel López Obrador to Claudia Sheinbaum’s presidency.

Yet a sidelined gambling sector and police authorities are mounting pressure to repeal and replace the legislation, a reform long stalled in committee amid concerns over corruption, tax evasion and moral opposition from religious and conservative groups.

Last month, Congress approved Sheinbaum’s 2026 national budget, which introduces sweeping increases in IEPS (Special Tax on Production and Services)—the so-called sin taxes. The measure doubles levies on gambling, sugary drinks, violent video games and tobacco, with the government arguing it will strengthen public finances and discourage harmful consumption.

Industry demands 2026 guarantees
Mexico’s regulated gambling industry is worth an estimated $10 billion, modest beside the more liberal markets of Brazil, Colombia and Argentina. Yet the sector remains fragmented, divided between state-level permits and administrative licences issued by the Interior Ministry (SEGOB) and lacking a coherent national framework for online play.

Industry groups and trade associations have urged the government to begin legislative modernisation in 2026, insisting that the sector underpins tens of thousands of jobs and contributes significantly to hospitality, tourism and entertainment—pillars of the economy that Mexico hopes to showcase as it co-hosts the FIFA World Cup alongside the United States and Canada.

The Mexican Association of Gaming Suppliers (AIEJA) has long urged the government to modernise the country’s gambling laws. In previous campaigns, the trade body presented detailed proposals to transform gambling into an economically positive sector that could stimulate hospitality, leisure and tourism.

AIEJA argued that properly regulated gaming could enhance the appeal of Mexico’s resort destinations and generate substantial tax revenue. The vision was not to rival Las Vegas, but to harness the industry’s potential as part of a broader economic ecosystem. Successive administrations, however, rejected these proposals, with MORENA maintaining that the risks of liberalisation outweighed the fiscal rewards.

Failure will cost MORENA
The political question now is whether MORENA can deliver. Sheinbaum’s government must strike a delicate balance: tightening controls against illicit finance while legitimising an industry long treated as marginal. Success will require more than legislative tinkering; it demands institutional rebuilding—aligning fiscal, security and tourism policies around a sector newly recognised as economically vital.

If the administration succeeds, Mexico could emerge from 2026 with a modern, transparent gambling framework fit for the digital age. If it fails, it will greet the World Cup as a co-host still struggling to keep the game fair—off the pitch as much as on it.

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Dutch regulator homes in on young bettor behaviours

Kansspelautoriteit (KSA), the Netherlands Gambling Authority, has initiated an investigation into young adult’s attitudes towards sports betting.

The project will focus on people within the Parkstad region, and will be conducted in collaboration with local football club Roda JC Kerkrade of the Eerste Divisie (Dutch 2nd division).

Results will help the regulator devise a stronger strategy around raising the awareness of sports betting risks among people aged 18-24.

According to the KSA, Roda JC was picked as a strategic partner for the initiative thanks to being “the only club in the Netherlands that has deliberately turned down a sports betting sponsorship” – making it a “logical” choice for the regulator in its venture to tackle betting-related harm head-on.

Jordens Peters, Roda JC Managing Director, said: “With this awareness campaign, we want to contribute to the de-normalization of sports betting. There seems to be almost social pressure to participate, because the subject is discussed everywhere. That is what we want to draw attention to.

“Cooperation with the Gaming Authority is a logical step in this regard. The research offers valuable insights to open the conversation and to develop activities that really make a difference, in line with our role as a socially engaged club.”

The research itself will focus on three key areas – investigate what percentage of young adults in Parkstad engage with sports betting, the frequency of betting and amount of money spent, as well as their own views on the sports betting sector.

Surveys will run in November and December, with the final results expected to be delivered in early 2026 and serve as a basis for follow-up collaborations between the KSA and Roda JC.

Last year, the Kamer received a set of recommendations on gambling policy aimed at safeguarding public health. The advice urged lawmakers to increase funding for research into the psychology of gamblers under 24, particularly among young men.This age group is considered the most vulnerable to gambling-related harm, and its needs must be factored into the forthcoming overhaul of the KOA market.

As previously noted, the report will help the regulator develop educational programmes aimed at raising awareness of young adults about the risks of sports betting.

Michel Groothuizen, Board of Directors Chairman at the KSA, added: “With this research, we get a clear picture of how young adults experience sports betting – not only what they think, but also what they do.

“This knowledge is crucial for effective measures. Roda JC is a strong and credible partner in Parkstad, with a prospect of national upscaling.”

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