Steve Hoare

UKGC ups 2024/25 budget to deliver key evidence and data projects 

The UK Gambling Commission (UKGC) has branded the financial year of 2024/25 as a period of delivery and transition of projects and new compliance set out by its corporate strategy.

Two key developments shaped the year – the transfer of the National Lottery’s fourth licence to Allwyn UK in February 2024, and the continued rollout of compliance and player protection measures of the Gambling Act review White Paper.

Submitting its annual report and accounts to DCMS, the Commission revealed that its enforcement and compliance teams oversaw close to 9,700 compliance actions, more than double the previous year’s total of 4,200.

The sanction of 24 enforcement cases resulted in £4.2m in penalties, down from £7.2m reported in 2023/24. The decline the regulator noted as “potentially positive,” which could reflect higher standards of compliance and greater consistency of compliance by UK licences.

2024/25 accounts detailed a sharp cost escalation. Total operating expenditure rose by 50% from £40m to £60m. Increased operating expenses were largely attributed to ongoing legal costs and settlements related to the transfer of Fourth National Lottery Licence competition.

A breakdown saw legal fees total £13.35m, whilst staff-related costs increased to £28m as the regulator expanded its workforce to expand resources in IT, data infrastructure and upgrading digital platforms and intelligence systems.

CEO Andrew Rhodes acknowledged the scale of work undertaken over the past year, stating: “Great work was done in 2024/25, and it is fair to say the Commission will be looking to take great strides in moving the work forward and in making gambling safer, fairer and crime-free. For that, we as a Commission now view it as a chance to seize this year.”

UKGC makes good on data promises

A focus on applying greater regulatory intelligence and grounded evidence saw the UKGC launch its new Data Innovation Hub. The project is branded as “the cornerstone of the Commission’s data strategy designed to enhance regulatory insight and analytical capability”.

The hub expands the Commission’s general oversight by allowing it to establish live data flows with licences, to gain real-time visibility over gambling activity and consumer trends.

The Commission has placed data front-and-centre of its regulatory plans and ambitions for many years, and during the Gambling Act review often made comparisons between the betting and finance industries regarding data utilisation – chiefly how the former could learn from the latter.

Other data-related milestones focused on evidence gathered as the Commission brought the Gambling Survey for Great Britain (GSGB) into play.

The survey maintains UK gambling new methodology or prevalence and monitoring trends and attitudes to gambling, deemed as “the largest and most comprehensive study of gambling behaviour in the world”.

The GSGB sees the Commission overhaul its standard reporting with quarterly regulatory returns to improve market oversight and responsiveness, while piloting a live data feed to test continuous reporting mechanisms from licensees.

The year also featured the launch of the Financial Risk Assessment Pilot, a major step towards introducing proportionate affordability checks for high-spending customers. The pilot aims to strengthen consumer protection while maintaining a frictionless customer experience — a balance the Commission has repeatedly described as key to effective regulation.

No patience for rule breakers

Operationally, the Commission continued to tighten its enforcement regime through both proactive supervision and targeted interventions. Initial reviews found that roughly 80% of licensees met compliance expectations, while action against the black market intensified.

Over the year, 516 cease-and-desist notices were issued to unlicensed operators, alongside 352 warnings to affiliates promoting illegal gambling. Collaboration with major search engines also led to the removal of more than 95,000 illegal gambling URLs.

Rhodes underlined that improving compliance allows for a more mature regulatory relationship between the Commission and the industry:

“As compliance gets better, we can continue shaping more positive partnerships with the industry – to drive improvement, to lift standards, to be sure that the rules are upheld with much greater quality and transparency.”

Looking ahead, the Commission has set out an ambitious agenda for 2025/26. Priorities include completing the final round of White Paper settlements covering gaming machine standards, marketing, and customer care directives.

Levy support

Delivery will further focus on assisting the Department for Culture, Media and Sport (DCMS) in implementing the new Statutory Levy, in effect since April 2025, in which the Commission continues to support the NHS, Office for Health Improvement and Disparities (OHID) and UK Research and Innovation (UKRI) in the application of a new funding framework for harms prevention, education and research projects/organisations.

Key directives will focus on the rollout a new case-management framework to modernise licensing and enforcement processes, while continuing enforcement proceedings against Allwyn for delays in delivering full National Lottery functionality.

Rhodes reiterated that the focus will remain firmly on execution as the Commission moves into the third year of its corporate strategy:

“Gambling and the National Lottery in Great Britain will remain a safe, fair and crime-free environment, and we are committed to maximising our use of data and building our international partnerships into the future.”

Closing accounts 2024/25 was defined by rising costs to meet new enforcement and oversight demands. However, the year signalled a clear shift in how the Commission intends to regulate moving forward via data, proactive compliance and White Paper delivery bringing the generational change to UK gambling.

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France reminds public of gambling self-exclusion rights 

French audiences have been reminded of their rights to be removed from all gambling communications and promotions via voluntary self-exclusion.

On Monday 5 January, l’Autorité Nationale des Jeux (ANJ), the Gambling Authority of France, launched a new digital campaign to enhance public awareness of “Interdiction Volontaire” — the national self-exclusion register for gambling harms.

The campaign has been developed in partnership with French digital media outlet BRUT, with the aim of presenting audiences with “real testimonies” on gambling addiction, its risks and its consequences.

The series is led by the testimony of recovering addict Bilel, a former gambler reflecting on his addiction and his decision to protect himself through the voluntary gambling self-exclusion scheme offered by the ANJ.

Voluntary self-exclusion is described by the ANJ as a strictly personal and confidential process, allowing individuals to protect themselves from risks associated with excessive gambling, including financial harm, psychological distress linked to addiction and social isolation.

Last November, the ANJ announced the launch of France’s new self-exclusion register, which spans both online and land-based gambling, via interdictiondejeux.anj.fr. Players authenticate their identity, complete a dynamic selfie through IDnow and receive confirmation once the ban is activated.

The ANJ confirmed that + 88,000 citizens are currently registered on the FNIG, representing an increase of 25% over the past two years. January has been identified as the peak period for new registrations, coinciding with New Year resolutions and increased demand for protective measures.

The exclusion applies for a minimum period of three years and cannot be revoked during that time. The registration process is conducted online and is designed to be completed in just a few minutes through a secure digital procedure.

The ANJ monitors licensed gambling operators to ensure that self-exclusion measures are clearly promoted to consumers and that advertising does not portray gambling as risk-free, unrealistic, or as a means of generating income.

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Georgia hits political target of 1.5m citizens excluded from gambling 

The government of Georgia has finalised a comprehensive sweep of individuals excluded from participating in gambling activities.

In 2025, Georgia enacted new executive orders amending the Georgian Law on the “Organisation of Lotteries, Gambling and Games of Chance”, as demanded by former Prime Minister Irakli Garibashvili.

The changes saw Georgia’s Revenue Service tasked with the “surveillance of gambling licences”, including responsibility for managing the ‘exclusion registry‘ of Georgian citizens.

In 2024, enforcement measures authorised by PM Garibashvili ordered the government to raise Georgia’s legal gambling age to 25 — the highest threshold in Eastern Europe.

Furthermore, the Revenue Service was instructed by the DREAMS government to register all public-sector employees and citizens with criminal records under the national exclusion register.

Garibashvili was replaced in office in 2025 by PM Irakli Kobakhidze, though regulatory continuity has been maintained under the ruling DREAM government, particularly in relation to tightening controls on gambling and limiting its engagement with citizens.

Following a full sweep completed in 2025, the Revenue Service announced that it had registered 1,577,247 individuals in the exclusion registry as of December 2025.

As reported by SBC Eurasia, this figure includes approximately 36,000 citizens who have voluntarily self-excluded after identifying themselves as vulnerable to gambling-related harms.

The Revenue Service also noted that 62 individuals were added to the registry under direct court orders, while the majority of exclusions were processed via the Revenue Service’s website or its online registration platform, Videocall.rs.ge.

The total number of excluded citizens means the Revenue Service has met the target set by former PM Garibashvili of excluding around 1.5 million citizens from gambling — amounting to a prohibition affecting more than 50% of Georgia’s population.

Further enforcement measures introduced in 2025 require Georgian gambling venues to implement biometric user identification and conduct centralised age verification using government databases.

In addition, Georgia introduced a new tax regime in 2025 under which gambling licences are subject to a 15% levy on GGR, while withdrawals by Georgian citizens are taxed at 5% personal income tax for foreign players’ charges are exempt.

Under the mandate of the ruling DREAM government, gambling continues to be positioned as a legitimate component of Georgia’s economy, primarily oriented toward tourists and foreign visitors rather than domestic participation.

The DREAM government has made clear that gambling must not encroach upon Georgian society or citizens lives, welfare, or financial security at risk. The principle is upheld by PM Irakli Kobakhidze, who continues to underpin Georgia’s increasingly restrictive approach to gambling regulation, enforcement, and citizen protection.

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Dutch regulator finds LeoVegas guilty of player negligence 

LeoVegas has landed in trouble with the Dutch gambling authority over player protection failures.

Kansspelautoriteit (KSA), the regulator responsible for the market’s oversight in the Netherlands, reminded that gambling companies are required to comply with the country’s duty of care policies to minimise the risks of gambling harm.

“As far as [we are] concerned, LeoVegas did not comply sufficiently with that duty of care,” the KSA added.

The compliance infringements cover the period between October 2023 and May 2024, for which the regulator requested a number of player information files from LeoVegas and concluded that ‘all of them’ exhibited duty of care breaches.

One example saw a player incurring losses equal to “tens of thousands of euros” in a short timescale, with LeoVegas failing to intervene on time. Another player who exhibited “serious” signs of gambling harm was only interacted with through a pop-up notification, which is typically very easy to dismiss.

Michel Groothuizen, Board Chairman of the KSA, added: ‘The duty of care is an essential part of the wider range of player protection. Providers must respond adequately to immoderate play.

“Large losses in a short time are an important signal of this. We have intensified our supervision of the duty of care and gambling providers are tackling this hard, because such an important part should not be neglected.”

As a result of the compliance shortcomings, LeoVegas – owned by MGM Resorts International – will now have to pay €500,000 in penalties.

New changes still coming in 2026
Regulatory scrutiny aside, 2025 has been an incredibly active and testing year for the Dutch market. January saw the first out of two gambling tax increases taking place, going up from 30.4% to 34.2% – with a further increase to 37.8% scheduled for next year.

Not only that, but the market also faced a government fallout earlier in June, which left a number of reforms to the Remote Gaming Act (KOA) up in the air for quite some time.

Coming out of a fresh election cycle, the Netherlands is certain to remain a dynamic gambling jurisdiction even in 2026.

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Russia to introduce self-exclusion from next year

Russia is in the process of adopting a national self-exclusion registry, state media has reported.

Passing second and third readings in Russia’s State Duma, the lower house of Parliament, provisions are already in motion to introduce a self-exclusion scheme that will be fully operational by 1 September 2026.

From that date onwards, players wanting to gain more control over their gambling behaviour can do so by submitting an application to the Unified Gambling Regulator (ERAI). A customer can request to be taken off the self-exclusion registry afterwards, but not before a year has passed after the admission.

It will be mandatory for a customer’s bank account details to be provided when an application is made, so that all funds deposited and present in their account are refunded.

The law passed first reading earlier in May, led by members of the State Committee on Physical Culture and Sports. There will be financial repercussions for operators failing to comply with the new regulations.

Bookmakers and lottery operators will be barred from accepting funds from self-excluded individuals.

Retail venues that offer casino and slot machine games will be restricted from allowing such individuals access to their premises, and advertising to self-excluded persons will be strictly prohibited. Licence holders that do accept bets from self-excluded individuals are facing fines of between 50,000 Rubles (£470) to 100,000 Rubles.

Almost all types of gambling were restricted in Russia back in 2009. Physical casinos currently exist only in four designated areas – the Altai Republic, the Kaliningrad Oblast, Krasnaya Polyana, and Primorsky Krai.

Lottery games are fully state monopolised, operated by Russia’s Ministry of Sports and the Ministry of Finance. Meanwhile, bookmakers do enjoy a more liberalised regime by being allowed to operate across all of Russia’s vast territories.

That doesn’t go without caveats, however, with licensed operators still subject to strict rules – with a certain capital threshold being required to receive a licence, while all online bets having to go through Russia’s Center for Interactive Bets (CUPIS).

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Romania ONJN launches €5m scheme to combat gambling harms

Romania’s National Office for Gambling (ONJN) has launched a €5m public funding programme aimed at strengthening national efforts to prevent and treat gambling addiction, marking the most significant public-health intervention undertaken by the regulator to date.

The initiative, titled “Conștient și Liber” (Aware and Free), was formally opened to public consultation on Monday. The consultation will remain open for 30 days and will inform the final structure of the programme ahead of a planned rollout in 2026.

ONJN confirmed that the funding framework will support projects focused on gambling harm prevention, treatment, education and research, as Romania continues to face growing political and public-health scrutiny over gambling exposure — particularly among young people.

€5m fund backed by ONJN revenues
The programme will distribute a total of RON 25.4m (€5m) and will be financed directly from ONJN’s own revenues, in line with Romania’s Gambling Law (OUG 77/2009).

Funding eligibility is restricted to initiatives that promote responsible gambling, protect vulnerable groups and address gambling addiction. ONJN has outlined a clear division in how funds will be allocated.

Approximately €1.2m has been earmarked for infrastructure projects, including the establishment, expansion or equipping of specialist gambling addiction treatment centres. These grants will be available exclusively to public authorities.

The remaining €3.8m will support a broader range of initiatives, including prevention and education programmes, protection of minors, counselling and treatment services, academic research, digital harm-reduction tools and national responsible gambling campaigns. This funding stream will be open to both public bodies and civil society organisations.

ONJN President Vlad-Cristian Soare described the programme as a landmark moment for the regulator.

“This programme represents a first in ONJN’s history,” Soare said. “It enables us to finally deliver on legal provisions that existed but had never been fully implemented.”

“We are launching for public debate the ‘Aware and Free’ programme, through which we will provide €5,000,000 in non-repayable funding for the implementation, by public authorities or NGOs, of programmes that are critically needed for Romanian citizens”.

2026 rollout & actions
As part of the consultation process, ONJN is seeking stakeholder feedback on both the Methodology for the Evaluation, Selection and Financing of Projects and the Applicant’s Guide, which together set out eligibility criteria, assessment procedures and funding conditions.

Under the provisional timetable, project submissions are expected to open later this year, with the first funded initiatives scheduled to launch from April 2026.

ONJN has encouraged a wide range of stakeholders — including non-governmental organisations, public authorities, educational institutions, healthcare providers and recognised religious denominations — to submit proposals and observations during the consultation period.

The funding initiative comes amid heightened concern over gambling harm in Romania, particularly among young adults and minors.

Recent European-level studies have consistently ranked Romania among the countries with the highest exposure to gambling advertising for teenagers, placing it as the third most exposed market in Europe. Policymakers and public-health bodies have warned that early exposure, if left unaddressed, risks translating into long-term addiction, debt and wider social harm.

Vlad Soare: ONJN on frontline to tackle problem gambling
Reflecting on his tenure having been appointed as President of ONJN, Vlad Soare added: “When I took office six months ago, I committed to implementing measures that were mandated by law but remained dormant — from effective self-exclusion systems and stronger inspections to unlocking funding for prevention and treatment.”

“Today, we are taking a further step forward by putting the ‘Aware and Free’ programme out for public discussion and committing €5m in non-repayable funds to projects that Romania’s youth and vulnerable groups urgently need.”

Soare confirmed that this marks the first public funding call issued by ONJN and indicated that a second funding round could follow in 2026, subject to the programme’s performance.

ONJN scrutiny set to intensify in 2026

Despite ONJN returning to the centre of Romania’s gambling regulatory framework through a renewed enforcement push and the launch of its first large-scale harm-reduction funding programme, the authority is expected to remain under sustained political scrutiny throughout 2026.

Divisions persist within Romania’s governing coalition over the future direction of gambling regulation, with lawmakers holding sharply contrasting views on whether ONJN should be strengthened, restructured or fundamentally replaced.

The most outspoken criticism has come from the reformist USR party, which has called for ONJN to be disbanded and for Romania to undertake a comprehensive rewrite of the Law of Games of Chance. USR legislators argue that long-standing governance failures and regulatory blind spots have eroded confidence in the authority, requiring structural reform rather than incremental adjustments.

ONJN Director General Vlad-Cristian Soare has acknowledged the political fallout surrounding the regulator but has urged the incoming government to support his mandate, positioning his tenure as a corrective phase aimed at restoring transparency, credibility of enforcement and institutional trust.

Since taking office, Soare has prioritised the activation of long-delayed measures, including national self-exclusion systems, public registers, enhanced digital oversight tools and dedicated funding for prevention and treatment programmes.

Attention now turns to President Nicușor Dan, and the direction he will set on gambling policy as he seeks to unify a four-party coalition with fundamentally different approaches to industry governance.

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DCMS updates governance remit of new UK gambling levy

DCMS has updated the Terms of Reference for the Gambling Levy Programme Board, providing further detail on the governance framework overseeing the distribution of funding for gambling-related harm research, prevention and treatment (RPT) initiatives, projects and programmes under the UK’s new statutory levy.

The Board is structured to bring together relevant UK government departments alongside representative authorities from the Scottish and Welsh governments, reflecting both the cross-departmental scope of levy spending and the devolved nature of health and education policy.

DCMS states that the Board’s principal duty is to ensure that appointed commissioning bodies are delivering on the government’s objectives to improve and expand research, prevention and treatment of gambling-related harm.

The department notes that levy expenditure spans multiple departmental boundaries, making it necessary to establish a formal forum through which stakeholders can collectively monitor the levy’s progress and performance.

As such, the Board holds collective responsibility for overseeing the overall functioning and health of the levy system, including whether it is delivering against agreed objectives and commissioning priorities.

However, the department stresses that the Board does not hold responsibility for decisions on detailed expenditure programmes, which remain the responsibility of the individual commissioning bodies appointed by DCMS.

New leadership for new levy
Under the updated framework, the Gambling Levy is overseen by a role-based Levy Board, rather than by individually appointed public figures.

The Board is chaired by the Director for Sport and Gambling at DCMS, a position currently held by senior civil servant Ben Dean, and is supported by the Deputy Director for Gambling and Lotteries, currently Julie Carney.

DCMS has published an annex confirming that the Board comprises 10 members, all appointed due to their institutional role within the levy system rather than in a personal capacity.

DCMS retains overall responsibility for implementing the statutory levy. Under Section 123 of the Gambling Act 2005, the DCMS Secretary of State — currently Lisa Nandy — or the minister responsible for gambling policy, Baroness Twycross, holds final approval powers over levy funding allocations, alongside HM Treasury.

The Treasury is formally named in the legislation as a joint approver, providing fiscal oversight, though DCMS notes that its engagement is expected to be proportionate, particularly after the levy’s first year of operation.

Operational responsibility for commissioning is distributed across specialist departments. DHSC leads on treatment and public health, overseeing both NHS England as the treatment commissioning body and the Office for Health Improvement and Disparities (OHID) as the prevention lead.

DSIT acts as the sponsoring department for research through UK Research and Innovation (UKRI). Meanwhile, the Scottish and Welsh governments retain responsibility for prevention and treatment spending within their respective jurisdictions, reflecting the devolved status of health and education policy.

The implementation of the RPT levy – formerly the research, education and treatment (RET) levy – is one of the biggest ongoing adjustments for UK gambling, though next year’s tax raises will likely take this mantle from it.

Changes include the levy’s mandatory status, as well as the NHS taking over the lead from GambleAware as the main commissioner of treatment projects – a move that has led to the planned dissolution of GambleAware in March next year, wrapping up over 20 years of activity.

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iGaming Daily: Can iGaming Stop the Black Market Surge?

In today’s episode of iGaming Daily, SBC Media Manager Charlie Horner is joined by SBC’s Editor-at-Large Ted Menmuir and SBC News Editor Ted Orme-Claye as the trio discuss the growing threat of black market gambling, declining channelisation rates across Europe, and how the regulated industry must respond as it heads towards 2026. Tune in to…

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Report concludes research confusion and media sensationalism is leading to moral panic 

A new research paper highlights the narrative gap between academic research and media sensationalism around the gambling industry and gambling harm, which is leading to moral panic and regressive policy responses. The report from Gambling Public Policy Consulting, ‘Addressing the Narrative Gap: Investigating Media Coverage vs. Empirical Evidence on Gambling’, serves as a warning to…

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Newsletter: Christmas reading and a call for peace and harmony

Moral panic Today we highlight an excellent research paper, which should be required reading for journalists, academics, regulators, lobbyists, lawmakers, and industry leaders. Gambling Public Policy Consulting’s ‘Addressing the Narrative Gap: Investigating Media Coverage vs. Empirical Evidence on Gambling’, serves as a warning to all about the dangers of oversimplifying a complex issue. Reasons to…

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