Pair of California lawsuits filed against PrizePicks and DraftKings over DFS

Two class action lawsuits in California are challenging the legality of not just pick’em fantasy but fantasy contests featuring more traditional lineups as well.

Two groups have filed class action lawsuits against DraftKings and PrizePicks in the Northern District of California. The firm representing the plaintiffs in both cases is Almeida Law Group, which specializes in corporate class action cases.

Suits attack multiple types of fantasy sports

The DraftKings lawsuit takes aim not just at its Pick6 product, which mimics the peer-to-peer pick’em offerings of Underdog and PrizePicks, but also the slate-style contests that originally brought DraftKings fantasy to prominence ten years ago. The lawsuits argue all these forms of fantasy run afoul of the law, particularly because of the variable payouts that come with lineup-based fantasy contests.

The class covered in the lawsuits includes all California residents who placed a “bet” or “wager” with DraftKings while in the Golden State. ..

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Record-breaking Canadian Gaming Summit set to rebrand as SBC Summit Canada

The 2025 Canadian Gaming Summit concluded last week, breaking attendance records and setting the stage for the event’s evolution into SBC Summit Canada.

In what marked both a culmination and a turning point, the 28th and final edition under the current name brought together key stakeholders from across Canada and beyond to reflect on challenges and chart a future course for the country’s gaming industry.

“There are always moves and changes within the industry, so this is the perfect venue for us to collaborate, collaborate with the operators, collaborate with the providers, just to see what’s going on, what’s coming up and really being able to exchange ideas,” Gigadat Inc. COO Cliff Nywening said of the event.

Over the course of two days, the summit welcomed over 3,000 professionals, 40% of whom held key decision-making roles. The event also featured strong representation from operators and affiliates, with 1,000 operator representatives and 200 affiliates in attendance.

In addition, the event welcomed delegates, including leading suppliers, game studios, regulators and government bodies.

The high caliber of attendees was a point noted by many, including Nywening.

“Size doesn’t really matter, it’s about the quality. You’ve got quality attendees, quality vendors exhibiting, that’s all that makes a good event.”

“We have been at the helm of the Canadian Gaming Summit for three years now, and every year we have worked tirelessly to evolve this event that was already loved by many,” noted SBC CEO and Founder Rasmus Sojmark.

“This year has undoubtedly been our most successful yet. The feedback I’ve received has been incredible—conference rooms were full, the show floor was alive with conversation and our networking parties were by far the most memorable to date. I would like to extend a huge thank you to everyone who attended.”

Serving as a platform to explore the current challenges and future opportunities in the Canadian market, the event’s three-stage conference programme featured 150 industry experts covering key topics such as leadership, sports betting and casino, player protection, affiliation and advertising and payments and compliance. The event also featured a dedicated Cybersecurity Symposium in partnership with the Ontario Lottery and Gaming Corporation (OLG).

Amongst the notable figures that took the stage was Duncan Hannay (President, OLG), who kicked off the conference with an opening address, followed directly by Honourable Doug Downey (Attorney General, Ontario), who partook in a fireside chat. In the afternoon, delegates were treated to a special keynote panel with Dale Nally (Minister for Service & Red Tape Reduction, Alberta).

“What I’ve been very surprised by is the attention on the panels and the quality of the panelists… the collaboration between the regulators, like the AGCO and the operators. It’s amazing to see,” observed Game Lounge Director of Casino Keith Geary.

The show floor served as the heart of the event, hosting a number of local and global brands and giving attendees ample choices and opportunities to explore the products that can power their presence in Canada.

The show floor also gave new market entrants a chance to introduce themselves and build a foothold in the Canadian market.

“We are new to the Canadian market, and trying to make a splash here. To have so many people engage with us, come by, be curious, and even interact with some of our goods. It definitely gives us a lot of encouragement about the market as a whole,” Head of External Affairs at Lotto.com Kweku Separu-Grant.

This sentiment was echoed by Maverick Games CEO Matt Rathburn.

“You’ll really find everybody that you would need to connect with. If you’re going to launch a new site, you could probably start here and collect all the different pieces that you need to put it all together.”

Alongside the networking opportunities on the show floor, the Canadian Gaming Summit also featured two dedicated evening networking events.

On Tuesday, delegates gathered at the RS Sports Bar for the SBC Canadian Gaming Summit opening party. The evening featured a live screening of the Stanley Cup Final Game 6 between the Florida Panthers and Canada’s own Edmonton Oilers.

The following night, delegates were treated to a memorable experience at the NHL Hockey Hall of Fame for the official networking party. Attendees explored the iconic museum celebrating Canada’s national sport, took part in interactive virtual hockey activations and had the chance to meet NHL and Maple Leafs legend Wendel Clark.

“Our Canada event has earned its place among the SBC Summits. We’re rebranding it as SBC Summit Canada to better align with our global event portfolio and deliver the signature SBC experience. We hope to see you next year.” Sojmark added.

Save the date: SBC Summit Canada will take place in Toronto on May 19-21. For exhibition and sponsorship opportunities, contact sales@sbcgaming.com

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Romania seeks Meta and Google intervention in black market promotions

Romania’s gambling regulator, ONJN, has requested Meta and Google tighten their controls over illegal gambling adverts.

After conducting an investigation, the authority came across paid advertisements promoting illegal gambling across Meta’s Facebook, Instagram and Messenger platforms, as well as being prominently featured in Google’s search engine results.

In its official communiqué, the regulator further stated that the promoted operators were all on the ONJN blacklist and were directly targeting Romanian consumers.

Under Romania’s regulatory framework, those advertising illegal gambling – offshore operators and platforms like Facebook and Google alike – are subject to financial penalties between 50,000 and 100,000 lei (£8.5k to £17k).

“We remind you that operating ‘under the counter’ constitutes a crime and that, in the same situation of violating the criminal law, those who favor this phenomenon by providing payment services, content, promotion, and related IT services are also in the same situation of violating the criminal law,” the regulator added.

Some of the actions the ONJN wants implemented from the tech giants include urgent investigation of the promotions, suspension of the sponsored campaigns, as well as additional information on the accounts running the marketing materials.

Good PR urgently needed
The ONJN will gladly flex its regulatory muscles at any given opportunity, as its image and competence were badly tarnished at the start of this year when an independent audit found €900m in unaccounted taxes between 2019 and 2023.

Since then, political pressure has been piling up to reform the regulatory body, mainly through calls by the Save Romania Party (USR) that wants oversight duties transferred over to Romania’s National Revenue Office.

The fallout from the February audit resulted in Gheorghe-Gabriel Gheorghe, the ONJN’s fifth President since 2018, stepping down from the post.
His role was taken up by new ONJN President Vlad-Cristian Soare, who has scrambled to address the issues inherited from the previous leadership by implementing stricter licensing oversight and working towards modernising the country’s self-exclusion registry.

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GambleAware: eradicating stigma faced by women experiencing gambling harm

GambleAware has spotlighted those who are most at risk of experiencing stigma related to gambling harms.

Commissioned by the gambling support charity, the newly-released research project revealed that women were one of several demographics that are most at risk of experiencing gambling harms stigma, as support catered for women has taken a long time to arrive.

Women also experienced another layer of stigma as “their experiences did not align with the traditional stereotype of a male gambler”.

Other demographics more likely to face greater stigma due to experiencing gambling harms include young people, single people, people with children, people from minority ethnic groups, people from religious groups and people with alcohol and drug-related difficulties.

Tracy Madlin, who has experience of gambling harms, said: “Gambling harms had a terrible effect on my life for many years. But it was really hard for me to reach out for help because of people not understanding gambling harms and there being a stigma around them.

“This made me worried that I was going to be judged if I opened up. I think things wouldn’t have gotten so bad for me if there hadn’t been that stigma around it and I would have been able to get help earlier.

“It was particularly hard for me as a woman, because women who are experiencing gambling harms are seen differently to men in the same situation. I was a mum and a homemaker, so people saw me in a certain way and wouldn’t have expected that I would have been experiencing gambling harm.

“Even when I did reach out for help, I found that there wasn’t much specifically for women. When I first walked into a fellowship looking for help, there were 54 men, and I was the only woman. Now I help run female-preferred groups, but it’s taken a long time to get this kind of help for women.”

Gambling harms stigma research

The studies also revealed how those who are subject to gambling harms stigma can suffer from poor mental health, depression, stress, a lack of self-esteem, reduced confidence and in some cases self-harm.

GambleAware added that the research highlights why stigma campaigns, such as the one launched by the charity back in April this year, are important as they challenge stigmatisation and help people who are suffering to reach out for support.

The research project – published across four reports through the combined efforts of the National Centre for Social Research (NatCen), the University of Wolverhampton, Liverpool John Moores University and Magenta Research – examines how people in Britain who experience gambling harm are stigmatised and discriminated against.

Here are links to each of the four reports: Quantitative, Qualitative, Synthesis and Discourse.

Analysis was conducted of naturalistic data from online peer support forums, alongside a nationally representative survey of 3,567 people in Great Britain (including people with varying levels of experience of gambling harms).

35 people with gambling harms lived experience were also interviewed, as well as 24 people from groups who had come into contact with people who experience gambling harms, in addition to a discourse analysis exploring how people experiencing gambling harms are presented and perceived in public spaces, such as the media.

Game type and social stigma

The research project found that in-person gambling was associated with higher experienced stigma than online gambling, likely due to it being “a more visible means of gambling”.

In-person betting on football and gaming machines were associated with relatively high levels of experienced stigma, while playing the National Lottery was the least associated with experiences of stigma.

Some participants with experience of gambling harms felt judged and excluded by their family and friends, felt they lost respect in social circles and experienced long periods of estrangement from loved ones.

This resulted in social exclusion for many impacted by gambling harms to various degrees, from no longer receiving messages from family to not speaking to family for several years, contributing to stress, depression, low mood and poor overall mental health.

Previous research from the charity showed that stigma and shame stopped people who suffered from gambling harms from seeking help, as 28% of people who experience problems with gambling hide their activities from their family and friends, while 24% who experience the most serious harm do not seek support due to shame or embarrassment.

“This research shows the devastating impact stigma can have on people’s lives and their mental health,” commented Zoë Osmond OBE, Chief Executive of GambleAware.

“Gambling harms can affect anyone, so we all need to work to remove some of the myths and misconceptions that lead people to judge or discriminate against people experiencing these harms.

“Stigma and the fear of being judged is a powerful barrier which stops people coming forward to get much-needed help, so we need to minimise it and ensure people can feel able to be open with friends and family and others around them.”

Perception

The research project also examined how the general public perceives gambling harms, highlighting that while 90% of people said they would be friends with someone who gambles without issue, the figure drops to 70% when being friends with someone experiencing gambling harms.

In addition, 83% said they would be comfortable working closely with someone who gambled without harm, but the figure declines again to 58% for working with someone experiencing gambling harm.

Research participants felt that the media could do more to change the perception of gambling harms by having more discussions on the variety of harms people who gamble might experience, as well as showing people who have overcome such harms.

However, participants also highlighted how coverage of celebrities sharing their stories of gambling harm in the media helped to raise awareness and understanding of gambling harms in society, reducing stigma.

The gambling industry was also scrutinised for its advertising, as “people with lived experience spoke of being ‘bombarded’ by gambling advertisements, which they felt contributed to stigma” by perceiving gambling as “acceptable, fun and safe”.

The report stated that this contributes to the idea that “most people who gamble do so responsibly, and a few ‘stupid’ individuals are ‘ruining’ it for everyone else”, creating an “us versus them narrative” and leading to the perception of individuals with gambling harms being “a flawed minority”.

Research also suggested that those working in the gambling industry “may be particularly prone to holding stigmatising views about people who experience gambling harms – perhaps due to endorsement of narratives around ‘individual responsibility’ for gambling harms”.

Education

Recommendations on reducing gambling harms stigma were also provided.

This included increasing education on the topic for the public, young people and professionals (such as those working in the NHS or criminal justice system), more employment practices for tackling gambling harm stigma and discrimination, as well as additional research into developing interventions to reduce public and self-stigma.

Educational campaigns were also highlighted to challenge gambling harms stigma beliefs, framing it as a public health issue, emphasising the industry’s responsibility, involving individuals with lived experience in the development and implementation of interventions, as well as avoiding using stigmatising language in public discourse.

Professor Joanne Lloyd, the research project lead at the University of Wolverhampton, noted: “This research demonstrates how detrimental stigma can be for people who experience gambling harms, and highlights how important it is to challenge it.

“We hope that the insights we have gained into how a range of individual and societal factors increase the risk of stigma and associated harm can help direct educational interventions to reduce this harm.”

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Financial risk checks: A cure or a poison?

Customers are at the heart of every operator’s business. New measures are frequently being introduced to enhance their safety. One such example is financial risk checks, which are gradually becoming the norm.

However, while being well-intentioned, they are still viewed as intrusive by some. This could backfire by pushing players towards the black market.

Ahead of his visit to SBC Summit Lisbon, David Foster, Group Director of International Regulatory Affairs at Entain, discusses the unintentional fallout of financial risk checks and what can be done to avoid overregulation.

SBC News: Thanks for speaking with us, David. Firstly, we’re seeing financial risk checks and similar measures rolled out in some key jurisdictions – how far away are we from these becoming the norm across global regulated markets?
David Foster: It is fair to say that financial risk checks are becoming increasingly common in regulated markets, particularly in Europe. However, the types of checks being put in place, and the manner they are implemented, varies considerably, so we are quite a way from having common standards in this area. This is understandable, since every justification is different and needs to consider the local market realities when developing regulations.

However, where we do need to see greater consistency is around the need for the key principles of good policy making to be adhered to. Regulators should always be focused on making sure that rules are targeted, proportionate, effective, evidence-based and developed in collaboration with the industry.

How closely has Entain been watching the development and rollout of financial risk assessments in key markets like Britain and the Netherlands?

Very closely – Britain is obviously a very important market for Entain Group, as is the Netherlands.

In Britain, the major operators have just finished a trial with the Gambling Commission and Credit Reference Agencies to model financial risk assessments. These assessments are meant to be frictionless to the customer, as they won’t have to submit personal financial documents.

The Commission is evaluating the pilot and it’s essential that checks must be genuinely frictionless to prevent pushing players in the unregulated market. In the interim, we have adopted a more pragmatic approach with the Commission. The voluntary industry code, coordinated by the BGC, has also helped to level the playing field amongst operators and provide welcome clarity on customer checks. The Commission see the benefits of the voluntary code and we continue to work closely with the Commission on the Financial Risk Assessments.

The same can unfortunately not be said for the Netherlands. The checks imposed in October 2024 have not gone smoothly for operators, players or indeed the regulator. There is still a lack of clarity which means that there is a lack of horizontal consistency across operators in how the checks are managed, which is not sustainable. Worryingly the introduction of the checks has coincided with a major fall in channelling rates in the Netherlands. The KSA itself has acknowledged that the unregulated market now exceeds the regulated market in terms of overall GGR.

This creates a paradoxical situation whereby a policy – specifically designed to protect players – has actually had the opposite effect. I hope that the industry and the KSA can come together to find a workable solution which genuinely protects players while not being so intrusive that it drives them into the arms of unregulated black-market operators.

As Entain is active in both of these markets, what have you learned about the potential impact of financial risk checks?
Our key takeaway from our experiences across these markets, as well as the likes of Germany, is that if checks are not approached thoughtfully and with proper consideration of impacts, they can have unintended and detrimental implications for the market. Players vote with their feet, and if the checks are too intrusive, complex or burdensome, they will seek alternatives elsewhere. The problem is compounded when you consider the fact that the players most likely to seek out unregulated offers are often those that are potentially at most risk of encountering gambling harms.

There were a lot of concerns that affordability checks could drive players to the black market. Now that financial risk checks are being rolled out, are these fears being realised or are they being soothed?

Unfortunately, the evidence is hard to dispute. In the Netherlands and Germany, where financial limits have been imposed, we see the black market thriving. Whilst other factors such as tax and product restrictions also play a role in dictating consumer demand, spending limits are without doubt a key driver of this shift.

In the Netherlands, the KSA has stated that despite more than 90% of players using regulated offerings, this equates to only 49% of GGR. This drop has directly coincided with the introduction of financial limits. We also saw a similar pattern in Sweden during Covid when the Government introduced temporary spending caps there, so this is not an isolated example.

Why is the illegal market such a problem? Is the threat of it being overstated?

I feel like the issue of the black market has actually been underplayed in the past. Too often the threat of illegal and unregulated gambling was dismissed as something nebulous or abstract. However, thankfully there are signs that these attitudes are slowly changing as more and more stakeholders become aware of the serious threats that the black market poses.

This can be seen in some of the activity being undertaken across markets in Europe and the US, where regulatory bodies are asking tougher questions and scrutinising the activity of industry players more closely.

The threat of the black market cannot be overstated. It fuels organised crime and facilitates money-laundering and even the financing of terrorism. It provides fertile ground for match-fixers to corrupt sports away from the oversight of regulators, sports bodies or law enforcement. It robs Governments of tax money for operating public services, and it exposes vulnerable customers to harm due to the lack of player protection measures.

What can be done to tackle the black market?

Whilst there is no silver bullet solution, there are plenty of things which – done in conjunction – can and will dramatically reduce the size of the black market. Indeed, Entain commissioned a study with Regulus Partners last year that delved into this very question in considerable detail.

First and foremost, regulatory frameworks need to be attractive for operators and players alike. Regimes that have reasonable levels of tax, broad product offerings and proportionate restrictions encourage operators to acquire licences and allow them to offer players attractive and competitive experiences. Where this is not the case, black market operators prevail because they avoid tax and compliance requirements, whilst being able to aggressively advertise and offer huge bonuses.

From an enforcement perspective, I would like to see more jurisdictions exploring financial transaction blocking options. Such methods have been effective in markets like Norway and Hungary and encouragingly other markets are looking at similar options.

Aside from that, more rigorous enforcement against content suppliers, affiliates and payment providers – perhaps through licensing – will help to suffocate unregulated operators. Similarly, big tech companies – through app stores and search engines – also have a crucial role to play and I am encouraged to see them taking more responsibility in several markets when it comes to the content they carry. These are just a few of the options that can have a big impact in tackling black market operations.

You’ve seen a lot of markets and regulatory approaches in your career. In your view, how can the industry best walk the thin line between player protection and overregulation?

This is the age-old question!

For me, the starting point is for policy makers to genuinely want to strike that balance, rather than succumbing to external pressures as is often the case. Political expediency often obscures the principles of good policy making and leads to overregulation. This continues to be a challenge for our industry. The more we can earn back trust and strengthen our relationships with policy makers and regulators, the more likely we are to get a fair hearing.

Beyond that, I think it is important not to rush when developing regulations and to thoroughly consider the potential impacts and second order effects of regulatory changes. This involves having an evidence-led approach which is developed in consultation with the industry. It also means being pragmatic and not being afraid to review or change things if mistakes are identified.

You’ll be attending SBC Summit Lisbon later in September. What makes this a good educational opportunity for attendees, in your eyes?

For me, the wide array of panellists, experts and delegates means that there is something for everyone at the SBC Summit, no matter what your area of focus is. There are always plenty of learning opportunities and, in an industry that moves as quickly as ours, it’s important to keep your finger on the pulse and stay up to speed with the latest developments.

SBC Summit will take place from 16–18 September at the Feira Internacional de Lisboa and MEO Arena, bringing together 30,000 industry stakeholders for an unmissable three-day experience.

Get your ticket to SBC Summit.

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Midnite investigated over social media posts that “strongly appeal to children”

Midnite has been accused of breaching advertising rules after it created social media posts deemed appealing to under-18s.

As reported by ITV News, the Advertising Standards Authority (ASA) was informed of a complaint from researchers at the University of Bristol about several of the gambling group’s social media posts, and an investigation has now begun.

The posts – which included the likes of top footballers Jack Grealish and Harry Maguire on X (formerly Twitter), as well as a recent post on Instagram with Harry Kane – are said to go against the Committee of Advertising Practice (CAP) Code which stops gambling companies from releasing marketing that “strongly appeals to children”.

Bristol on the look out
This is not the first time that Bristol University has slammed betting operators for this type of content. In 2023, during the Premier League’s opening weekend, the same group identified 10,999 gambling messages in breach of advertising rules – with 92% of “content marketing” not clearly marked as ads, and only a minority included harm warnings.

Meanwhile, in September 2024, a follow‑up study found almost three times as many (29,145) gambling messages were sent over a single weekend, prompting the research team to report over 100 non‑compliant social media ads to the ASA.

The main issue the group found with Midnite’s posts is that, based on the university’s own research, this type of content marketing is four times more appealing to children than it is to adults.

Midnite has therefore been accused of intentionally exploiting the viral appeal of social media content while failing to implement adequate protections for underage users in the UK.

One of the leading researchers at Bristol, Dr Raffaello Rossi, argued such forms of content marketing “obscure the promotional nature of the message” and blur the lines between entertainment and advertising for a high-risk product.

He continued: “These posts appear as entertaining content, making them harder to recognise as gambling promotions and more likely to be shared widely online, especially by children.”

The complaints are not the first time Midnite has had its social media posts shown to the ASA – with four previous occasions having raised an issue over the past 12 months.

On the latest investigation, the ASA explained: “We’re aware of the complainant’s concerns about ‘content marketing’ and we’ve been engaging with them and other stakeholders on the issue in recent months.

“This is a relatively new form of marketing that raises complex questions around jurisdiction and the boundaries between advertising and editorial content.

“We have investigations underway that will bring clarity to these boundary issues. In the meantime, we can confirm that this week, we received a complaint about social media posts by Midnite, and we are currently assessing it to establish what additional action to take.”

The investigation takes place as Midnite continues to bolster its rapid growth strategy in the UK. It recently sponsored Southampton FC, as well as free-to-air broadcaster 5’s UK coverage of the FIFA Club World Cup.

In April – the same month it completed a successful Series B funding round – Midnite also announced a sponsorship of the World Snooker Championship. It also launched its first TV ad campaign the month prior, which aired across Sky, Channel 4 and Channel 5, covering both linear TV and streaming platforms.

Keeping up with the threat
Since the UK Gambling Commission reported a sharp rise in problem gambling among minors, especially with the use of social media being at an all time high, news of this kind is getting a significant amount of media attention as governing bodies work harder than ever to eradicate the issue.

Recent data indicates that around 85,000 young people now show signs of problem gambling, which is double the amount reported in a similar study from 2023.

It was only in April that a similar complaint was made against a Fitzdares advert featuring Stuart Broad, who argued to be of “strong appeal” to people under the age of 18, although this was later overturned.

The White Paper, published last year, was a significant factor in minimising young people’s exposure to gambling. It imposed stake limits on online slots, and also laid out plans for sports betting deals which bans front‑of‑shirt gambling sponsors in the Premier League, FA, EFL & WSL from the 2026‑27 season.

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Senior TV official arrested over illegal gambling in Japan 

Tokyo’s Police Department has confirmed the arrest of a senior TV personality over allegations of illegal gambling.

In a move that underpins the country’s zero tolerance approach to the illegal gambling industry, Yoshitaka Suzuki, who is a senior planner at the Fuji TV Network, was arrested for consistently engaging with the Eldoah Casino on a mobile device. Under Japanese law, it is currently a criminal offence to use overseas sites to bet from within the country.

Fuji TV issued the following statement on the arrest: “We take the case seriously. We will fully cooperate with the investigation and work to prevent a recurrence of such cases.”

It continues elevated action against Japanese citizens engaging with offshore casinos in Japan, as the country’s Parliament introduced a a bill to eradicate advertising of the sector to its citizens.

Banner ads, affiliates and posts on social media will all be prohibited under the new legislation, which looks to provide a sweeping ban on advertisements or promotional content that directs Japanese users to overseas online casinos.

In addition, the establishment and operation of online casinos and related apps within Japan have also been outlawed.

Furthermore, revisions to the law are expected to enable internet service providers and social media platforms to more proactively target and remove promotional content.

The new rules form part of the Japanese Government’s renewed focus on tackling gambling addiction in the country.

In March, The Japan Times reported that the country was set to introduce a new framework for its gambling sector, with a central focus on taking action against affiliates that promote gambling.

In recent months, Japan has also asked a number of governments to block access to online casino websites for its citizens.

Authorities within Canada, Costa Rica, Georgia, Malta, Anjouan Island, Curacao, the Isle of Man and Gibraltar were all contacted by Japanese officials.

Most forms of online gambling are outlawed in Japan, and regulated activity is restricted to lotteries and betting on horse racing, motorcycle racing and power boat racing.

Despite this, it is estimated that 3.37 million people in Japan have engaged with illegal online casino gambling, with total wagers estimated to be ¥1.2 trillion (£6.2m) annually.

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UK sector lashes out at BBC over player safety failure reports

John Bollom, President of UK industry trade body Bacta, has hit back at the recent BBC probe into land-based player safety standards.

Bollom called a recent BBC investigation “unrepresentative”, after an undercover reporter was allegedly allowed to play across a number of Adult Gaming Centres (AGCs) in South England despite self-excluding themselves.

Player protection policies mandated by the UK Gambling Commission (UKGC) state that those on the self-excluded registry must be revoked access to AGCs within a 1km radius, or more if they decide to expand it.

Bacta’s President did not outright deny the results however, instead focusing on the fact that the industry must collectively address such scenarios to ensure appropriate actions are taken in a timely manner.

“This week has shown the glee with which our critics seize upon any perceived lapse in this [player] protection. It means we all have to pull together to ensure all loopholes are tightened, that supervision is vigilant, and action is taken without hesitation.

“A multi-operator, self-exclusion system must be in place in every venue, offering customers the ability to self-exclude from facilities for the same type of gambling in the locality.

“Operators must ensure staff operate the system. Colleagues must be able to access a tablet or other device and be able to carry out self-exclusions in the venue on that device. Staff must look at the pictures of self-excluders every day, and react appropriately when one enters the venue.

“When we make mistakes we need to fix them.”

Bollom channels inner Myth Busters
Bacta’s President also took a defensive stance against recently raised concerns that land-based venues are strategically being opened across poverty-stricken areas – essentially calling them myths.

Addressing criticism that AGCs are becoming more prevalent within UK society, Bollom countered by quoting UKGC data that shows AGCs down by 35% since 2011.

Another widespread belief that can be often heard from industry opponents is that AGCs have extended operating hours to gain more financially. Bollom was again quick to slam this claim, arguing that much of the UK workforce are night shift workers, which requires AGCs to operate during early morning hours as well.

And lastly, he hit back at claims that problem gambling rates are quickly rising among consumers. Once again quoting UKGC data, Bollom referenced to the Problem Gambling Severity Index (PGSI).

The PGSI is a tool used as part of the UKGC’s Gambling Survey of Great Britain (GSGB) to monitor gambling rates across the country. Recent estimates have shown that risk rates levitate between the 0.3 and the 0.7 percentage mark.

However, there have been previous calls for the UKGC to improve its data collection policies in order to build back confidence in the survey.

Local powers still on edge
The biggest pushback against AGCs in recent months was a joint letter by 39 local governments addressed to the DCMS calling for more powers within mayors’ hands when it comes to AGC planning applications. All of the points raised by Bollom were used as arguments by the councils, but they were arguing the other sides of the issues.

And while 39 councils collectively calling for action is certainly hard to ignore, it remains to be seen whether this will have any effects on UK gambling policy, as the country is already actively implementing recommendations from a now done-and-dusted Gambling Act Review White Paper.

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AGA deepens ‘seamless’ responsible play strategy with resource hub

The American Gaming Association (AGA) is taking an enhanced approach to player safety through its latest launch.

With a focus on seamlessness, the AGA has launched its ‘Play Smart from the Start Consumer Hub’, an online resource that aims to help players in the US with responsible play.

The hub is part of the AGA’s Play Smart from the Start, which is a messaging platform that supports players in making informed choices and developing habits to gamble safely.

Practical tools that are part of in the Play Smart hub include a pre-play checklist to help players set limits and check in with themselves before play, a ‘know your game’ section to explain terminology and odds, a responsible gaming IQ quiz for players to assess their habits, as well as access to support resources such as the National Problem Gambling Helpline.

Bill Miller, President and CEO of the AGA, commented: “The AGA is committed to making responsible gaming a seamless part of the player experience. Part of the fun of gaming is that everyone plays differently, but no matter how or where you play, staying in control starts with habits that work for you.

“The Play Smart Consumer Hub provides players with straightforward, actionable tools to help them stay in control and keep gaming fun.”

The AGA’s Play Smart from the Start utilises player research and focuses on three key areas: gambling in the right mindset, understanding the game being played and acting intentionally with budgets, time limits and being aware.

Also included on the platform is an Industry Toolkit, assisting operators and other stakeholders with their responsible gaming programmes with resources such as messaging guidance, creative assets, customer communications and activation ideas.

The Play Smart from the Start Consumer Hub is described by the AGA as an operator’s perfect foundation for Responsible Gaming Education Month, which is scheduled to take place later this year in September.

Miller added: “Whether an operator or supplier is building a new responsible gaming program or looking to refresh existing efforts, this toolkit makes it easy to deliver consistent, player-first messaging across every customer touchpoint.”

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Waiting game continues in Thailand as public still not fully behind legislation 

Despite the buoyant efforts of the Government, trepidation seemingly lingers in Thailand over the legislation of land-based gambling.

The latest data from the National Institute of Development Administration (NIDA) found that 57% of respondents they spoke to were against entertainment centres and casinos.

In spite of there still being tentative attitudes towards the legislation of gambling, opposition is falling, with it previously being recorded at 59%.

Resorts doubling as entertainment venues rather than just focusing on being gambling hubs is seemingly a major strategy when it comes to enabling them to integrate within Thai culture.

Recently, it was put forward by one of the major subcommittees examining the bill, pursuing the need for a referendum.

There is general public support for a referendum, with 61% of respondents backing the calls for a referendum.

Governmental fears

There has also been trepidation around turbulence within the Government impacting the bill’s progress.

Significantly, Thailand’s Bhumjaithai Party, the second biggest party in the country’s coalition Government, pulled back on its support for the progress of the bill.

This has come amidst controversy surrounding a phone leak between Prime Minister Paetongtarn Shinawatra and Cambodia’s former Premier Hun Sen, involving Thailand’s escalating border dispute with Cambodia.

In the call, Shinawatra is said to have criticised the Thai army for its role in a clash with Cambodian troops that triggered the ongoing hostilities.

Although Shinawatra provided a defence for the conversation, claiming her comments were part of a strategy to ease border tensions, the Bhumjaithai Party say that her actions have “damaged the sovereignty and well-being of the country and the Thai Army”.So far, both sides have implemented trade barriers, and earlier this week, Thailand placed a ban on its citizens entering Cambodia to work in casinos across the city of Poipet.

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