OASIS self-exclusion proves effective for volatile German gambling market 

OASIS, the central gambling self-exclusion system of Germany has recorded a major ramp-up in 2024 in-line with new measures imposed on licensed operators to improve player protection and customer intervention as part of regulatory remit of the Fourth Interstate Gambling Treaty (GlüNeuRStV),

Operated by the Darmstadt Regional Council under the oversight of the Bundesland of Hesse, the system is a key component of the (GlüNeuRStV) regime, in force since August 2021. OASIS acts as a centralised registry allowing players to block themselves from all licensed gambling platforms both online and land-based.

“The number of exclusions recorded in the OASIS player blocking system is increasing continuously,” the report states, “which suggests growing awareness and use of player protection measures.”

Graph 1: “Gesamtanzahl der in OASIS eingetragenen Sperren” (Total bans over time)

Over the course of 2024, more than 320,000 new exclusions were recorded, a significant jump from prior years. This rise is thought to reflect stronger public awareness, as well as greater consumer appetite for preventative tools as regulated gambling offerings expand across Germany.

GlüNeuRStV terms dictate that all licensed gambling operators must immediately make customers aware of several mandatory player protection tools, forming the cornerstone of the country’s consumer safeguarding strategy – tools that cannot be considered an option under German Law.

Players can register either voluntarily or through third-party referrals, such as family members or operators. Once listed, individuals are blocked from participating in any licensed gambling activity nationwide.

Unlike traditional blacklists, OASIS allows users to tailor the length of their exclusion. Durations range from the mandatory minimum of three months to multi-year bans, with the one-year option proving the most popular—accounting for over 50% of all exclusions.

Graph 2: “Dauer der eingetragenen Spielsperren” (Exclusion duration breakdown)

“The one-year exclusion period remains by far the most frequently chosen,” the report notes, “accounting for the majority of current entries.”

While many opt for short-term blocks, a growing proportion of users—particularly those with a history of problem gambling—are locking themselves out for between two and ten years, or more.

Among the standout features of the system is the 24-hour self-block, which has become a default safeguard. Available via a single click on any licensed gambling operator’s website, the feature was triggered between 40,000 and 55,000 times per month during 2024—suggesting it has become a go-to harm-reduction tool.

Graph 3: “Kurzzeitsperren (24-Stunden-Sperre)” (24-hour blocks)
Insert after this paragraph to show regular monthly use, peaking near 50,000.

“This option is activated immediately by the player without further checks,” according to the official guidance. “The ban is lifted automatically after 24 hours.”

OASIS is also a core part of operator compliance. Before processing any bets or player activity, licensed operators—both digital and physical—must verify each customer against the OASIS register. In 2024, that translated into more than 100 million verification checks per month, underlining the scale of the system and the regulatory load on providers.

Notably, exclusion registrations continue to outpace removals, contributing to a steady net increase in the number of blocked individuals.

Graph 4: “Eintragungen und Aufhebungen von Sperren” (Registrations vs Removals)

Insert here to show the gap between new bans and lifted ones—removals falling to ~3,000 while entries stay above ~8,000.

“The number of successful applications for lifting an exclusion remains low,” the report acknowledges, adding that third-party ban reversals require “psychological and financial evaluations”.

While the operations of OASIS remain under the jurisdiction of the Bundesland of Hesse, and not directly overseen by the federal Gambling Authority (GGL), the system’s data, structure, and regulatory insights are expected to play a key role in shaping future gambling policy across Germany.

Its insights will inform the upcoming academic atlas on the Fourth Interstate Gambling Market, particularly in areas concerning advertising regulation and customer protection frameworks. As Germany enters the fifth year of its regulated interstate gambling model in 2026, these foundational debates continue to polarise opinion within the Bundestag, especially around questions of governance efficacy, federal-state alignment, and the balance between market liberalisation and consumer welfare.

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GambleAware names new CEO to manage planned closure

Zoë Osmond OBE will pass on the torch as GambleAware CEO to Anna Hargrave as the charity prepares for closure in 2026.

The historic commissioner of problem gambling research, prevention and treatment in the UK, GambleAware is set to close its doors in March next year as the delivery of this work transitions to new commissioners across Great Britain under a government mandate and a new statutory framework.
NHS England has been chosen as the commissioner of funding projects, taking over from GambleAware – although the public health body is due to be shut down by the government as part of a cost cutting initiative.

Regardless, with the government’s plan to hand commissioning duties over to some kind of public health body in mind, GambleAware is opting to call an end to its decades-long activity.

As a transition CEO, Hargrave will oversee day-to-day operations as the charity gradually moves to its planned closure on 31 March.

Hargrave is a GambleAware veteran
Hargrave has been integral to the work that GambleAware has produced over the years, having played a key role in the charity’s Executive Leadership Team as Deputy CEO and Chief Strategy and Commissioning Officer since 2021.

Among Hargrave’s long list of achievement milestones with GambleAware is the re-commissioning of the National Gambling Support Network, improving its efficiency and access for vulnerable people.

She also leveraged her previous senior experience with the NHS to engrain a public health approach into all of GambleAware’s work.

On her new venture, Hargrave said: “Firstly, I want to thank Zoë for her leadership and support over the years, which has helped GambleAware achieve its ambition to see gambling harm positioned as a public health issue.

“The final six months are critical for the smooth transfer and transition to the new system and I am delighted to be taking on this role.

“I look forward to continuing to work with the new commissioners as they get to grips with their new responsibilities within the statutory system and will work with them to ensure their efforts build upon the current system’s achievements and insights to ensure learnings are carried forward.”

When is the official change of hands?
Osmond has served as GambleAware CEO since 2021, and has been a part of the charity for a total of seven years. Her leadership has been marked by important advocacy work to designate problem gambling as a national public health concern that puts all corners of society at risk.

She will officially step down on 30 September 2025, with Hargrave subsequently taking on transitional CEO duties with immediate effect.

Zoë Osmond, GambleAware CEO
Commenting on the change and reflecting on her work so far, Osmond added: “It has been a huge privilege to lead and work at GambleAware over the past seven years. The sector has undergone significant transformation during this time, and I’m incredibly proud of what we’ve achieved – particularly our commitment to embedding the voices of the lived experience community at the heart of everything we do.

“Few charities can truly say they’ve delivered on their founding mission, but GambleAware and the exceptional team behind it have played a pivotal role in reframing gambling harms as a public health issue and helped to shape the foundations of the new gambling harms prevention and treatment system.

“I’m delighted that Anna will be taking the reins for the next critical period, leading the charity through the completion of its transition to the new system. Her commissioning expertise and insight as Deputy CEO means she is well-placed to complete our vital work.”

September 15 will see SBC organise a ground breaking charity football event in Lisbon. Make sure you get the chance to see some of the most legendary names in football by securing your ticket today at https://www.legendscharitygame.com/

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NJ group asks court for immediate control of 1-800-GAMBLER helpline

The organization that holds the license to the 1-800-GAMBLER helpline and the former licensee, the National Council on Problem Gambling (NCPG), continue to be at odd in the Superior Court of New Jersey.

The Council on Compulsive Gambling of New Jersey (CCGNJ) has operated the national problem gambling hotline since the 1980s and licensed it to the NCPG in 2022 in a three-year agreement, which expired on May 31 of this year. After that expiration, with no renewal agreed, the NCPG obtained a temporary restraining order (TRO) in July to keep the hotline online until the dispute is resolved.

However, in an Aug. 18 filing, attorneys for the CCGNJ called for the court to immediately lift the TRO and order the NCPG to immediately cease and desist using 1-800-GAMBLER.

You had your chance, says CCGNJ

The CCGNJ asserted in the filing that the NCPG had the option to renew the license agreement as long as it gave the CCGNJ six months’ written notice before the initial term expired. The CCGNJ s..

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ICRG names ex-Light & Wonder exec Eileen Moore Johnson as board chair

The International Center for Responsible Gaming (ICRG) has named veteran gaming, hospitality and transportation leader Eileen Moore Johnson as the new chair of its board of directors.

Moore Johnson will step into the chair’s role that was vacated by Michael Soll, who is now ICRG president. She joins the ICRG after most recently serving as general manager and strategic advisor to The Boring Company’s Vegas Loop, where she helped develop the first all-electric, zero-emissions underground public transportation system.

Before that, she was an EVP and chief HR officer at Scientific Games/Light & Wonder, where she was responsible for global human resources, sustainability, philanthropy, responsible gaming and DEI initiatives. Her gaming experience also includes two decades working in corporate strategy and operations at Caesars Entertainment, where she rose to the position of regional president supervising four major Las Vegas Strip resorts.

Moore Johnson already serves on the ICRG Execu..

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NCAA & Venmo to provide athletes with tools to combat abuse

The wave of gambling-related harassment toward college athletes spearheaded a new effort by Venmo and the NCAA to foster a safe environment ahead of football season.

On Tuesday, Venmo announced a partnership with the NCAA to protect student-athletes from instances of harassment on the mobile payment service, owned by PayPal. The deal allows Venmo to upgrade its consumer protections for student-athletes who face abuse.

“The harassment we are seeing across various online platforms is unacceptable, and we need fans to do better,” said NCAA President Charlie Baker. “We applaud Venmo for taking action, and we need more social media companies and online platforms to do the same.”

The partnership between Venmo and the NCAA will provide student-athletes with a dedicated reporting hotline for notification of potential cases of abuse. The hotline can spearhead investigations into any harassment directed toward student-athletes.

A best practices guide will also be issued by Venmo to colleges ..

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Coalition for Fantasy Sports and idPair extend self-exclusion to 15 states

The responsible gaming partnership between the Coalition for Fantasy Sports (CFS) and idPair is growing with a self-exclusion program available in a new group of markets.

On Monday, the two entities announced the expansion of their self-exclusion partnership to 13 new markets across America. The expansion allows the CFS and idPair to offer a national self-exclusion program in a total of 15 states are initially launching the service in New Mexico and Nebraska earlier this year. The self-exclusion program is available to five operators and gaming brands that make up the CFS’ current membership.

“After we saw the success of the idPair program in Nebraska and New Mexico, we knew we wanted to expand in a big way,” said CFS Executive Director J.T. Foley. “As we look to the start of the football season, we’re honored to be leading the charge on responsible gaming and making sure player protection remains a top priority as our coalition and the industry grow.”

The CFS and idPair expanded th..

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PM ally Caudwell backs call for higher UK gambling taxes

Billionaire John Caudwell, a key ‘business ally’ of PM Sir Keir Starmer, has openly voiced support for the Labour government to significantly ramp up taxes on UK gambling activities.

The founder of Phones 4u expressed on Twitter (X) that Labour should follow through with tax proposals endorsed by former PM Gordon Brown. Caudwell argued that higher gambling taxes were appropriate given the “polluting nature” of the sector, which he claims generates vast social costs that outweigh its economic contributions.

With the Labour government yet to settle on the terms of its Autumn Statement, Brown wrote an open letter to Chancellor Rachel Reeves instructing the Treasury to implement a ‘targeted strike’ on the gambling industry.

The former PM advised Reeves to adopt proposals from the Institute for Public Policy Research (IPPR), which called for a sharp rise in duties on remote gambling from 21% to 50%. Further increases would elevate machine gaming duty to 50% and general betting duty (sports bets) from 15% to 25%—with provisions excluding horseracing wagers.

Brown urged Reeves to ignore industry pushback, insisting that gambling tax reform was the logical step to fund Labour’s pledge to reduce child poverty. According to IPPR estimates, such increases could raise an additional £3.2bn annually, lifting around half a million children out of poverty.

While Caudwell has been vocal in his backing of the proposals, he is not listed as a Labour donor. Instead, he was a long-standing supporter of the Conservative Party before dramatically switching allegiance at the 2024 General Election, voting Labour for the first time. At the time, he criticised the Conservatives for losing their way on economic discipline and failing to win the confidence of the business community.

His actions were seen as a symbolic victory for Sir Keir Starmer, marking a broader shift in support from parts of the UK’s business elite towards Labour. Caudwell’s intervention on gambling tax has further cemented his role as one of the most high-profile business figures backing the government’s economic direction.

Yesterday on Twitter, Caudwell openly expressed that a “hugely damaging gambling sector” should face its polluter tax, urging Chancellor Reeves to adopt former PM Brown’s toughest measures.

The intervention has sharpened tensions as the Autumn Budget Statement nears, with the gambling industry pushing back hard against the prospect of steep duty increases.

In the comment section of The Sun, under the headline “Three-quarters of punters say betting is key to British culture amid new tax threat”, readers warned that higher taxes risk driving betting further underground. The poll suggested that three in four punters view gambling, whether on sports, racing or bingo, as part of Britain’s cultural identity.

BGC CEO Grainne Hurst reinforced the association’s viewpoint in the article, stating: “Punters are clear, betting is not just a leisure activity, but a valued and long-standing part of Britain’s cultural and sporting landscape.

“From casinos to bingo, horseracing, football, rugby league, darts, and snooker, millions of adults enjoy betting safely and responsibly each month.

“BGC members are proud to support jobs on the high street, invest in local communities and grassroots sport, and contribute billions in taxes to fund essential public services.”

Concerns over how far to push gambling taxes have already divided political ranks across all parties. Within Labour, Gordon Brown and business allies such as John Caudwell are pressing for a sharp escalation, while MPs representing racing constituencies remain wary of the impact on jobs and heritage.

A Racing Post survey found that among 23 Labour MPs in areas with racecourses or training centres, only six responded to inquiries — some backing modest tax harmonisation, which would lift betting duty from 15% to 21%, and others offering only non-committal responses.

In opposition, the Conservative Party remains split between calls for complete overhaul of regulation led by Sir Iain Duncan Smith and concerns over taxes impacting rural communities as stated by Kemi Badenoch.

With the Budget expected by late October or early November, Reeves has so far shed no insights on her tax strategy. The Treasury has only confirmed that gambling duties remain under active review, alongside wider reforms to council tax, pensions relief, and high-value property.

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Ukrainian Gambling Council: comprehensive approach needed to tackle illegal gambling  

The battle against illegal gambling is becoming a global challenge as digital tech creates an environment for iGaming to prosper, according to Viktoriya Zakrevskaya, Founding Member and Deputy Chair of the Ukrainian Gambling Council (UGC).

Writing for SBCEurasia, she underpinned the importance of a comprehensive approach and flexibility in adapting to technological changes in the modern environment.

There are prevalent obstacles when it comes to detecting and subsequently tackling illegal sites, challenges only elevated by the prevalence of digital currencies in the offshore environment. As well as this, social media is tapped into to generate traffic.

She emphasised: “To counter these challenges, countries around the world are implementing innovative approaches that combine technological, regulatory, and social measures. In particular, Argentina is restricting access to gambling websites via public Wi-Fi networks.

“For this purpose, enhanced authorisation, identification, and verification [KYC – Know Your Customer] procedures are used, which require confirmation of age and identity before accessing platforms.

“Public Wi-Fi providers are required to block illegal websites using filters based on blacklists provided by the regulator. This approach reduces the accessibility of illegal platforms in public places, such as cafes or libraries, where minors are often present. The Argentine experience demonstrates the importance of cooperation between regulators and ISPs to limit access to illegal content.”

She pinpointed the efforts being made in Indonesia, where the government has undergone major efforts to strangle gambling market engagement.

At the heart of these efforts have been tapping into financial supervision tools, which blocked banking tools linked with the gambling market, which is illegal in Indonesia.

She continued: “In the United States, where gambling regulation is decentralised and depends on the laws of individual states, illegal websites are multiplying twice as fast as licensed ones [+64% vs. +36% as of 2024]. More than 80% of users see ads for illegal platforms, which often operate through offshore companies and use cryptocurrencies for transactions.

“To combat these challenges, the United States is working to regulate cryptocurrencies, impose restrictions on the use of offshore companies for the registration of gambling business organisers, and require IT giants to strengthen advertising moderation to limit the promotion of illegal sites in search engines and social networks. The US experience shows that the decentralised model of countering illegal gambling requires coordination at different levels: between the federal centre and the states; directly between the states; and between the federal centre, states, and IT companies.”

The regulator in Ukraine collaborates with Meta tackling Instagram accounts of bloggers who promote illegal online casinos through stories, showing fake “winnings” and leaving active links to banned sites.

September 15 will see SBC organise a ground breaking charity football event in Lisbon. Make sure you get the chance to see some of the most legendary names in football by securing your ticket today at https://www.legendscharitygame.com/

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Slovakia: Policy inconsistencies aid black market encroachment

An independent report and audit detail that regulatory inconsistencies and fragmented enforcements have ceded the gambling market to unlicensed operators growing their scope in targeting Slovak consumers.

In Slovakia, questions are being raised about how effective the government is in tackling growing exposure to illegal gambling, which calls into question the policies enacted by the Valda (Parliament).

Concerns about the growing encroachment and engagement with black market operators have been raised by a damning audit from the Supreme Audit Office (SAO) and a detailed report published by the Institute for the Regulation of Gambling (IPRHH) an independent research agency on gambling.

Black Book of liabilities
Titled the Čierna kniha nelegálneho hazardu (Black Book of Illegal Gambling), by the IPRHH, its report presents the most comprehensive account yet of Slovakia’s growing vulnerability to illicit gambling.

Insights reveal a fragmented regulatory system that has failed to keep pace with a shadow industry that has gone digital with day-to-day engagements with national consumers.

The report identifies two key fronts: unlicensed online platforms and the growing infiltration of gambling mechanisms into mainstream digital culture. It estimates that the majority of illegal gambling activity in Slovakia now occurs online, facilitated by platforms that offer: Unlimited bet sizes, anonymous payments and zero identity verification.

The IPRHH describes this as gambling that has “moved from arcades into living rooms,” beyond the reach of any meaningful state control. The consequences are acute: minors, excluded players, and individuals receiving social assistance are all regularly able to access and spend money on these platforms.

Among youth aged 15–17, 31% reported having gambled online illegally, according to a 2023 IPSOS survey cited in the report. The findings further show that early exposure has lasting effects: individuals who began gambling before age 18 were four times more likely to develop gambling addiction and twice as likely to face debt collection before age 30.

The report also takes aim at so-called “loot boxes” embedded in video games — randomised digital rewards purchasable with real money. It labels them a “gateway drug to gambling,” particularly dangerous because of subtle integration into games popular with children.

Social media platforms add to the problem. Influencers are increasingly paid by offshore casinos to promote unlicensed platforms on TikTok, YouTube, and Twitch. These endorsements often depict gambling as glamorous, low-risk, and rewarding—distorting reality for young audiences. The IPRHH warns that these trends “erode the line between entertainment and exploitation.”

Technologically, the state is struggling to keep up. The report criticises the slow pace of enforcement and the overreliance on manual IP blocking. “The system is neither fast enough nor technologically capable to respond to the speed of illegal digital gambling,” the authors conclude.

Audit confirms the diagnosis
The SAO’s findings suggest that regulation is failing not because of bad policy, but because of non-enforcement. Between 2019 and 2025. URHH the Gambling Authority of Slovakia issued more than 600 fines — but allowed over 900 cases to expire without action, as deadlines lapsed. The root cause? Until recently, only one employee managed sanctions enforcement.

“It is not so clear why some received a fine of several thousand, and others avoided sanctions altogether,” admitted Ľubomír Andrassy, Head of the SAO. “There was no internal process. In many cases, the authority simply ran out of time.”

The audit also revealed a legislative loophole that allows gambling halls to continue operating for up to five years, even in municipalities that have banned them, if the local government fails to notify the regulator within five days. The SAO described this as “unreasonable and dysfunctional.”

Gambling is a lucrative business for the Slovak state. From 2018 to 2024, gambling contributed €1.8bn to the budget. Municipalities collected another €113m in licensing fees. In 2024 alone, online casinos generated €126m, up from less than €3m in 2019—largely due to the COVID-19 pandemic, which drove players online during the closure of land-based venues.

But this growth came without guardrails. The state “has no strategy to protect young people or addicts,” the SAO concluded. According to Lenčéš, “We are regulating the margins while ignoring the core problem. Without personnel, without tools, and without strategic direction, regulation becomes theatre.”

Dávid Lenčéš
Blunt enforcements
More than 54% of gambling activity in Slovakia now takes place online. Yet much of that occurs outside the bounds of the legal market. Illegal websites, often tailored for Slovak users with local language, support, and branding, offer frictionless access to high-stakes gambling without registration or restrictions.

Children can play. Addicts can relapse. And there are no limits, no age checks, and no oversight. According to the IPRHH, many platforms even simulate legitimate design features to lull players into a false sense of security.

“Regulated operators are held to high standards,” says Dávid Lenčéš, executive director of the IPRHH, “but that only works if unlicensed providers face real consequences. Right now, they don’t.”

These sites evade detection using VPNs, anonymous payments, and rapidly shifting web domains. Enforcement becomes a game of digital whack-a-mole that the state is losing.

ÚRHH focuses on blocking access to known illegal websites — through DNS filtering and cooperation with internet providers. But without more powerful tools, and with slow identification procedures, this tactic has proved insufficient.

“Blocking IPs is a blunt instrument,” says one analyst familiar with the enforcement framework. “The platforms adapt in hours. The regulators take weeks.”

Can regulatory incoherence be fixed?
At present, Slovakia’s gambling sector is increasingly characterised by contradictions. The government profits from legal gambling, while failing to contain its illegal cousin. It demands strict compliance from licensed firms, while tolerating systemic non-compliance from unlicensed ones.

The lesson from the IPRHH and SAO is sobering: it is not prohibition that fuels black markets, but regulatory incoherence. And unless Slovakia aligns its policy ambitions with the realities of the digital era, it may soon find that the market has already slipped beyond its reach.

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