The Dutch gaming authority, Kansspelautoriteit, has established a Duty of Care Online department to improve the supervision of online gambling operators’ duty of care.

The KSA noted that the creation of a Duty of Care Online department follows an investigation conducted last September into ten online gambling providers regarding their duty of care interpretation. The investigation revealed that there were “too many differences between providers” as well as shortcomings.

Since then, the authority has amended its Responsible Gaming policy, with the supervision expansion of an online provider’s duty of care now following suit with the creation of a new department.

The KSA stated that the duty of care expansion includes “extensive file research at providers that stand out in the control data, and on the basis of signals received from players”.

In addition, the department will monitor operators regarding the new duty of care and compliance policy rules. The new rules of the ministry wil..

Kindred has taken a small step towards its Journey to Zero goal as the operator continues to strive for having a zero per cent revenue share from harmful gambling.

Revealing its Journey to Zero results for Q2 2024, Kindred confirmed that three per cent of its revenue share derived from high-risk players, a decrease of 6.25 per cent on the previous quarter (Q1 2024: 3.2 per cent).

This percentage also represents the lowest share of gross winnings revenue from high-risk players since Kindred began its Journey to Zero campaign in 2020.

Alexander Westrell, Director of Communications at Kindred Group, explained: “Our share of revenue from high-risk players has been stable over the past quarters, however we are pleased to see the long-term trend of a slow decline.

“We are working hard across the Group to ensure our customers enjoy our products in a safe and sustainable way, which includes educating customers, stakeholders and partners about safer gambling initiatives.”

Kindred’s lat..

The European Gaming and Betting Association has published its latest sustainability report, stating that 65 per cent of customers of EGBA members – a record 21 million – used safety tools in 2023.

However, a joint CEO letter within the report also raised concerns about the growth of the illegal online gambling market in Europe, with the CEOs mentioning that it “underscores the urgent need for national policymakers to take decisive action to protect their players”.

EGBA’s Sustainability Report 2024, the association’s fourth annual sustainability report, noted that over half of the 21 million customers used safer gambling tools voluntarily, which is a 14 per cent increase year-over-year.

The report – which “outlines the joint efforts and progress made by its members to promote a sustainable approach to gambling and contribute positively to society in Europe” – highlighted a record 67.6 million safer play messages sent by operators to customers, up 49 per cent YoY, of which 23 million ..

A new strategy is set to be implemented in Romania in a bid to tackle the threat of gambling addiction

In plans that were put forward on Friday July 19, President Klaus Iohannis promulgated a decree co-authored by Romania’s Ministry of Health and Ministry of Justice to launch eight ‘regional centres for the treatment of addictions’.

Key to the strategy is a localised approach for each region in focus, as the new strategy aims to address current ‘treatment inadequacies’ for drug, alcohol and gambling addictions within Romania, particularly for those under 25.

Minister of Justice, Alina Gorghiu, endorsed the project, citing that the current framework to combat addictions left Romanians exposed as treatment options were primarily offered by private clinics and NGOs.

Gorghiu stated: “I’m glad that the party I belong to, PNL, initiated this law because in Romania the state could not properly treat these big problems that are especially among the young generation.”

The Ministry of Just..

BGaming has pledged a donation of €10,000 towards developing a chess school for young people in Warsaw, Poland, hoping to “bring together friends to build communities”.

Agreeing to fund the school ahead of International Chess Day on July 20, BGaming has given the contribution to The Youth Educational Centre of the Orion Fathers in Poland’s capital.

Marina Ostrovtsova, CEO at BGaming, commented: “At BGaming, we have seen how games can bring together friends and players to build communities. It is our pleasure to continue investing in the future of young people around the world and by supporting the launch of this centre, we are sure chess will unite and inspire many of them for years to come.”

The slot supplier’s donation will go towards providing more classes and equipment to young talented chess players, with some funding also going towards organising tournaments and events to attract new demographics to the game.

Andriei Molchanov, a representative of The Youth Educational Cen..