Canadian Gaming Business Magazine: Moving at full speed ahead

Summer is close, and that means it’s time for SBC Media’s second issue of Canadian Gaming Business Magazine of 2025, with a focus on how the industry and its various stakeholders are not only keeping up with the pace of change but staying ahead of the curve.

As we were putting together this issue soon after Ontario’s regulated market celebrated its third anniversary, we’ve taken some time to reflect on where we are now. Our cover story is a chat with Responsible Gambling Council (RGC) VP Tracy Parker about why Canada has such a strong reputation for robust responsible gambling, how things have evolved since single-event sports betting came onto the scene and where we still need to go.

There’s also a dive into the fraudulent casino advertising trend that unfortunately seems to be sweeping across the internet and social media in Canada (and beyond), and we chat with Great Canadian Entertainment’s Chuck Keeling about how it harms both operators and consumers.

After the first Canadian general election since Ontario began regulating online gambling, sportsbooks tell us why offering political betting can be an important piece of their puzzle, and we also dive into how the Alcohol and Gaming Commission of Ontario (AGCO) and fellow stakeholders tackle the tough topic of match-fixing.

We check in with leaders at the lotteries out east and west. Through his first year on the job, new Atlantic Lottery Corporation (ALC) CEO Dallas McCready discusses his hopes and aims for the crown corporation and for gaming out east, while British Columbia Lottery Corporation (BCLC) chat with us about providing a full service out to in-person customers out west.

Elsewhere, Betty Canada discuss their shift to a franchising model and we speak with Indigenous Gaming Partners (IGP) about First Nations casino opportunities in Alberta. Plus, we look at how esports has become a core offering for some operators. And, with a Canadian co-hosted FIFA World Cup on the horizon in summer 2026, what kind of opportunities could it bring for sportsbooks and their partners?

You can pick up a physical copy of Canadian Gaming Business Magazine at the 2025 Canadian Gaming Summit or read the digital version of the magazine below.

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Bulgarian politicians to leverage Eurozone accession against black market

Bulgarian Deputy Prime Minister Atanas Zafirov has said that the country’s Eurozone entry will deal a blow to the gambling black market.

Speaking to various shareholders at the National Information Centre, Zafirov commented that Bulgaria’s pending accession to the Eurozone next year will help shine more light on the illicit cash flows running through the unregulated gambling sector.

The Minister further added that gambling harm has become a significant threat to the population of the former Eastern Bloc country, and therefore should be treated as a national security issue.

Building stability
Bulgaria joined the EU in 2007, and opened up its borders and markets even more at the start of this year by joining the Schengen zone.

The increased ease of travel, and especially international trade, as a result of both has made the country more appealing not only to legitimate businesses but to bad actors as well – including those from the illegal gambling sector.

However, the country has exhumed confidence in building up a security perimeter against such parties on more than one occasion.

Bulgaria’s national gambling regulator, led by Director General Rumen Spetsov, has spearheaded the battle against offshore operators time and again.

In previous interviews for SBC News, Spetsov has often given examples of how the regulator is fending off the black market by keeping a close watch on the regulated market and subjecting it to strict rules.

This will more than likely continue to be the case even after Bulgaria joins the Eurozone next year, given the comprehensive regulatory frameworks that countries using the Euro as currency need to abide by.

Even more, Bulgaria will be able to take a more active role in supporting the EU’s fight against black market operators, providing valuable feedback and sharing good practices with partnering international stakeholders.

The country has previously criticised the EU’s lack of a unified framework which collectively flags down illegal gambling operators for all nations on the continent.

Aligning itself closer to Brussels through the Eurozone might unlock more opportunities for Bulgaria to lead such an initiative in the future.

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GamCare issues ‘family notice’ for Mental Health Awareness Week 

GamCare has issued a public warning as part of Mental Health Awareness Week (12–18 May), drawing attention to the often-overlooked psychological toll gambling takes on those closest to the person gambling.

The charity, which provides support to people affected by gambling-related harm, is using the national awareness campaign to highlight a message that is frequently overshadowed: “Gambling doesn’t only affect the person who gambles, but also the people around them.”

Partners, family members, friends and even colleagues can all be impacted by someone else’s gambling behaviour.

According to GamCare, the emotional and mental toll can include anxiety, depression, insomnia, and a profound sense of stress. Financial strain, secrecy, and trust issues can also erode relationships and leave individuals feeling isolated or unable to speak out.

“It’s not uncommon for loved ones to experience a complex mix of emotions,” the organisation stated. “Shame, anger, guilt and helplessness are all typical, particularly when someone is trying to support a person who continues to gamble despite the harm it’s causing.”

To address this, GamCare offers a range of services for affected others. A weekly Family and Friends Chatroom, held every Tuesday from 10am to 11:30am, provides a confidential and supportive online space for individuals to share experiences, seek advice, and connect with others in similar situations. The organisation also runs a 24-hour helpline and live chat for those in need of immediate assistance.

GamCare encourages open, non-confrontational communication as a starting point. Rather than accusatory language, it suggests using statements such as “I feel worried about our finances” to express concerns in a constructive way. The charity also urges individuals to establish boundaries, particularly around money, to help protect their own wellbeing.

As the focus of Mental Health Awareness Week turns to how external factors can impact mental health, GamCare is making a clear case that gambling-related harm must be understood as a wider issue — not just one affecting individuals, but entire support networks.

Those affected by someone else’s gambling can contact GamCare’s National Helpline free and confidentially, 24 hours a day, on 0808 80 20 133 or via live chat at www.gamcare.org.uk.

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Rise in prison problem gambling leads to GamCare urging reforms

The University of Staffordshire and GamCare have called for more UK prison reforms to address rising gambling harm rates among inmates.

Research commissioned by the university, co-funded by GamCare and His Majesty’s Prison and Probation Services (HMPPS), revealed that gambling harm is becoming increasingly more prevalent among those part of the UK prison system.

Not only that, but the impulsive behaviour can also be a problem for people under probation supervision, becoming a prominent risk factor for entering debt, homelessness or reverting back to crime, inevitably leading to a repeat incarceration of those under the probation bracket.

Within prison walls, the research highlighted that problem gambling can also lead to prisoners becoming a victim of violence themselves. This was especially pronounced in Wales’ male prisons, affecting 11% of respondents.

The majority of inmates across all UK prisons also revealed that they have never been asked whether they’re affected by gambling.

Associate Professor Sarah Page, Research Lead, said: “Gambling harm is a somewhat hidden crisis affecting people across our prisons and probation services. Our research highlights the urgent need for consistent, effective support services for those harmed by gambling — whether directly or indirectly.”

What is the solution
The university, together with GamCare, now recommends that a mandatory problem gambling recognition training be rolled out for staff across all HMMPS prisons, with lived experience contributions taking a central role in the approach.

In the UK, industry shareholders that can proactively participate in the coordination of such training are plentiful, with widely-recognised national networks – such as Deal Me Out, EPIC Global Solutions, or Gordon Moody – carrying a lot of experience in this area.

Additionally, there could be another reason as to why now might be a good time to consider such action – namely the Gambling Review White Paper’s RET statutory levy, which will unlock an additional £100m in funding for national problem gambling initiatives.

All in all, across the total 15 recommendations made, the bottom line is that the university is hoping for its research to serve as a stepping stone for what would be a more conscious approach towards gambling harm intervention within the Criminal Justice System.

“By sharing our findings, we hope to inform meaningful reforms within HMPPS and community services that reduce reoffending and improve lives,” Page concluded.

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Treatment, prevention and education leaders team up to challenge Select Committee “fantasy”

Controversial evidence given at the UK Health & Social Care Committee has been placed under further scrutiny after a second letter was sent to Chair Layla Moran complaining about its “misleading” testimony. A diverse coalition of charities and commercial organisations working in gambling harm treatment, prevention and education have teamed up to challenge the narrative…

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Liverpool Council to implement gambling advertising blackout 

Liverpool is set to undergo regulatory changes that halt gambling marketing from appearing on the side of taxis in the city.

Documents released and seen by the Liverpool Echo detailed a myriad of changes to the sector in the North West city, including limitations on marketing which would likely impact the relationship between black cabs and the gambling industry.

Risking backlash from drivers in the region, the changes come alongside a steep rise in licensing prices for the sector.

There is also a dispute brewing around the number of vehicles that are registered in Wolverhampton but operating in Liverpool – with many believing that the licensing process in Wolverhampton is far easier than in other parts of the country.

The capital watches on

The tightening of restrictions in the North of England is yet to be mirrored in the South of England, in spite of significant criticism levelled at London Mayor, Sadiq Khan.

Khan has been accused of “backtracking” after he pledged in 20..

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PAGCOR issues fraudulent licence warning

PAGCOR has issued a bleak warning to the public against offers being made by operators with fake offshore gaming licences.

The Philippines’ regulatory body claims that the Lucky 7 Bingo Corporation, which holds a legitimate E-Games venue licence, has been engaging in contact agreements with individuals under the guise of offering “guidance and support to potentially earn Php50,000 (£670.50) through the Lucky 7 Bet Lottery Platform”.

As part of the bogus agreement, bettors are reportedly required to make an upfront initial cash deposit of Php3,000 (£40).

PAGCOR confirmed that the licence referenced in these agreements is a fake offshore gaming licence, given that all offshore gaming operations, known as POGOs, have been banned in the Philippines since the end of 2024.

Atty Jessa Fernandez, Head of PAGCOR’s Offshore Gaming and Licensing Department, warned: “We urge the public to remain vigilant and always verify the legitimacy of a PAGCOR-licensed gaming entity before entering into a..

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Wynn Las Vegas agrees to $5.5M fine over AML violations

The Nevada Gaming Control Board (NGCB) has agreed to another multimillion-dollar settlement with a major Las Vegas casino and entertainment property.

Wynn Las Vegas reached a proposed $5.5 million stipulation for settlement with the NGCB for violating its own anti-money laundering (AML) compliance program. The casino agreed to a settlement after a disciplinary complaint was filed contemporaneously with the stipulation for settlement. The complaint detailed “unsuitable methods of operation” by Wynn Las Vegas related to facilitating improper international monetary transactions, allowing proxy betting and being tied to unregistered money transmitting businesses.

Wynn Las Vegas is set to be fined by the NGCB after reaching a non-prosecution agreement in 2024 with the U.S. Attorney’s Office for the Southern District of California.

The non-prosecution agreement concerns the same AML violations by Wynn Las Vegas that resulted in the casino forfeiting $130 million to federal authorities to ..

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Ex Mansion CEO hit with custodial sentence in longstanding legal battle 

Former Mansion Bet CEO, Karel Manasco, has been handed a 12-month custodial sentence over a contempt of court charge as the legal battle between him and his former employer escalates.

Manasco failed to appear at court, however, he was represented by counsel, with a warrant for the arrest of Manasco previously being issued after he failed to appear in court during a previous session on 9 April.

At the heart of the case involving Manasco are allegations of financial misconduct and accusations that he failed to comply with asset freezing orders.

The sentence comes as a result of Manasco being found to have made a false statement in a witness statement, as well as removing or diminishing assets from the jurisdiction in his name to the sole name of his wife in an account held in Spain.

The transferring of funds meant that Manasco was in breach of a worldwide freezing order.

The judge emphasised that “this contempt is so serious that only a custodial sentence will suffice”.

Issui..

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PointsBet Australia fined for “deeply concerning” failures

PointsBet Australia has been hit with an over AUD $500,000 (£240,450) fine for breaches of spam and gambling self-exclusion laws.

The Australian Communications and Media Authority (ACMA) issued the penalty after discovering that the company sent more than 800 messages that breached Australia’s e-marketing laws. The operator was also found to have breached laws relating to BetStop – the National Self-Exclusion Register (NSER).

According to the ACMA, PointsBet delayed closing the accounts of customers who had registered for the NSER and sent marketing messages to self-excluded persons. In total, 508 messages were sent to self-excluded individuals between August and September 2023.

The AMCA did note, however, that no excluded customers were able to place bets with PointsBet during the investigation period.

Nerida O’Loughlin, Chair of the ACMA, said there were “no excuses” for gambling companies such as PointsBet failing to understand their legal obligations to customers.

She added: “..

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