Paper proposes Responsible Gambling Message Development Framework 

Researchers from the University of Ontario and elsewhere have proposed a new tool to help gambling operators develop more effective RG messages. The Responsible Gambling Message Development Framework builds on the findings of a rapid evidence assessment (REA) and established theories of health communication and behavior change. “By implementing player-centric, evidence-based strategies, this framework has…

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Player Protection Symposium, SBC Americas: IMGL masterclass calls for rethink on regulatory relations

A theme is emerging in Latin America once regulatory frameworks are established, with over-regulation becoming a temptation for states seeking to increase revenue and to appease certain sections ofsocial sectors that oppose the gaming industry. This combination, according to experts, can be counterproductive: it encourages the growth of illegal practices, reduces the room for maneuver…

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Licensing association calls on UKGC to work with broader range of stats providers

A trade association is encouraging the UK Gambling Commission (UKGC) to improve its strategy and policies and better support betting companies in using data and statistics.

The Institute of Licensing (IoL) put out a statement following the Commission’s publication of Gambling Survey of Great Britain (GSGB) data, gathered during the second year of the survey.

IoL argues that the UKGC needs to improve user confidence in the survey, and that a more detailed improvement plan is needed if the recommendations made by Professor Patrick Sturgis of London School of Economics, based on the survey, are to be adopted smoothly.

This should sit alongside a user engagement strategy and information on the quality assurance and validation processes of the GSGB, the IoL believes. The organisation argues that building trust among the GSGB’s users should be a priority for the UKGC.

The GSGB began in 2023 as a two year study of how Britons engage with the gambling sector, and how their behaviour may have changed during this time. This coincided with the review of the 2005 Gambling Act, party functioning as a means to support UKGC policy and guidelines, and industry best practice.

The second year datasets identified scratchcards, sports betting and online instant win games as being the most associated with higher risk. These products were the most frequently used non-lottery products, being used by 12%, 10% and 7% of respondents.

Additionally, the study has reiterated some points about the increasing digitisation of gambling, particularly among younger demographics, which are also more likely to engage with non-lottery products. The survey found that males aged 18-24 became the most active group, with a 47% participation rate, once lottery products were excluded.

These statistics, just some examples out of many, clearly give industry stakeholders across a range of disciplines a lot of food for thought. The IoL argues though that this can be built on further.

The association states that the UKGC should “consider how it can align further development of these statistics, including the detail that is provided and how it is presented, with user needs”.

Another issue lies in what stakeholders understanding of the survey is, and how it relates to the wider UK ambling ecosystem. The IoL is encouraging the Commission to look at how GSGB data can relate to other statistics, such as those derived from the Health Survey for England and the Adult Psychiatric Morbidity Survey.

This is an interesting point given that the UKGC itself has often urged UK gambling stakeholders to make better use of data, and learn from other industries like the finance sector when it comes to data sharing and using stats to inform policy and practices.

“To benefit future statistics development and address diverse stakeholder needs, the Gambling Commission should broaden its stakeholder network and collaborate further with official statistics producers,” the IoL’s seventh recommendation read.

However, combining GSGB data with stats from the likes of the Health Survey for England could also lend more to the argument that gambling should be framed as a public health issue rather than a business one – something that neither the UKGC nor the government have committed to, though some campaigners including MPs are becoming more and more vocal in favour of this.

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Greece launches new national strategy to combat teenage addictions

The Hellenic Gaming Commission (HGC) and the Health Quality Assurance Organisation (OHQA) have joined forces to combat gambling addiction in Greece.

Greek authorities have agreed to a three-year Memorandum of Cooperation (MoC) to establish a new joint approach to preventing gambling addiction, while enhancing social support for those affected.

The cooperation will begin with the HGC and OHQA forming a ‘Coordination Committee’ to act as the supervisory body for the implementation of a new national strategy on gambling addiction.

OHQA Chief Executive, Christos Nestoras, stated: “The Memorandum of Understanding aims to deepen cooperation with the Hellenic Gaming Commission. The formation of a modern and functional framework based on scientific documentation, respect for citizens and practical support for those in need is a common goal of our bodies.”

Of concern, Greece is witnessing a growing problem of teenage gambling. A recent study by the Mental Health Research Institute (EPIPSY) found that 36% of first-year high school students in Greece gambled for money in 2024 — well above the European Union average of 23%.

Furthermore, 7% of Greek teenagers are already showing early warning signs of developing a gambling addiction.

The Memorandum outlines four key objectives: increasing public awareness around responsible gaming, implementing early risk detection methods, expanding access to counselling services, and developing treatment programmes and extended support systems for affected individuals and their families.

Dimitris Ntzanatos
Dimitris Ntzanatos, President of the HGC, hailed the agreement as a pivotal change in Greece’s approach to gambling harm.

“It is with great satisfaction that we inaugurate our new collaboration with ODIPY and we are delighted that we will be given the opportunity to achieve, through our coordination, the utilisation of know-how and the avoidance of bureaucratic obstacles, effective solutions to a problem with significant social and economic impacts,” he said.

The intervention arrives at a critical time for the country, with authorities working to combat teenage addiction. According to self-reported data, Greek teenagers have easy access to alcohol and cannabis, with 92% stating they can obtain alcohol without difficulty. The EPIPSY study also found a sharp rise in vaping among 16-year-olds, increasing from 43% in 2019 to 54% in 2024.

The research points to broader behavioural risks among Greek youth, including rising exposure to alcohol and drugs, and a growing preference for e-cigarettes and gambling. Experts warn that aggressive marketing and ease of access are key drivers behind these escalating trends.

These developments highlight the urgent need for coordinated public health and regulatory measures to mitigate the long-term consequences of youth addiction behaviours in Greece.

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Nevada passes bill to handcuff unauthorized gambling operators

Both chambers of the Nevada legislature have now passed a bill that would equip the state with the means to further target and act against unapproved gambling operators. Sen. Rochelle Nguyen’s SB 256 passed in the Assembly by a 42-0 vote on Thursday, a few weeks after it also got unanimous approval in the Senate. The Assembly amended the bill before voting on it, meaning that…

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UKGC suspends operator licence in Bradford over responsibility failures

The UK Gambling Commission (UKGC) has taken action against an amusement centre in West Yorkshire for failing to protect players through a gambling harm reduction initiative.

After being found to have failed to participate in the initiative while also failing to have a complaints and disputes process in place, Wyke Gaming & Amusement Centre in Bradford has had its operator licence suspended by the UKGC with immediate effect.

According to the UKGC, the venue failed to participate in a multi operator self-exclusion scheme that was put in place to allow problem gamblers to self-exclude from one or more venues in their area.

In addition to the failure to implement this self-exclusion scheme, Wyke Gaming & Amusement Centre was also found to have no arrangements in place for customers to be able to refer any dispute to an alternative dispute resolution entity.

To make matters worse for the Bradfordian adult gaming venue, the operator was not compliant with section 172(1) of the Gambling Act. This statute states that Category B gaming machines must not exceed 20% of the total number of gaming machines which are available for use on the premises.

Wyke Gaming & Amusement Centre’s suspension will remain in place until the Commission has been able to verify that the Licensee’s facilities are operating compliantly.

UKGC not letting up on enforcement actions
A series of incidents this year show that the UKGC is just as committed to enforcing compliance with UK betting laws and regulations as ever before. This comes against the backdrop of continuing political pressure on the sector, particularly around player protection.

In recent regulatory action taken by the UKGC, Spreadex Limited received a £2m penalty due to failings in anti-money laundering (AML) procedures and social responsibility safeguards.

The Commission’s investigation underscored a “breakdown in risk assessment” on the Spreadex.com platform, which was criticised for failing to consider core risk factors such as customer profiles, transaction methods and geographic exposure, as required under official AML guidance.

This was not the operator’s first reprimand with the regulator. In 2022, Spreadex paid a £1.36m settlement for similar AML and safer gambling failings.

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Player Protection Symposium, SBC Summit Americas: Financial segmentation and RG tools

Gambling operators and suppliers are using innovation to provide players with efficient payment processing options that also offer responsible gaming resources and tools.

The topics of financial segmentation and responsible payment tools were discussed at SBC Summit Americas in Fort Lauderdale during its Player Protection Symposium.

Financial segmentation and responsible payment tools were examined by a panel of industry experts that included PrizePicks Senior Director of Responsible Gaming Phil Sherwood, idPair CEO Jonathan Aiwazian and EDGE Markets CEO Seni Thomas.

The discussion also included Birches Health founder and CEO Elliot Rapaport.

Need for budgeting tools in gaming

The expansion of gaming across America has seen a bevy of payment processing options provided by operators and suppliers. The competition provides players with a variety of payment options that in some cases lack accessible RG resources and tools.

“You think about all the budgeting tools you have and if you..

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Spain regulator studies surge in iGaming identity theft 

The General Directorate for the Regulation of Gambling (DGOJ) in Spain has moved to gain a deeper insight into the prevalence of problem gambling and how it transcends into other areas of fraud.

A myriad of experts have been brought in to deep dive into the impact of problem gambling and whether it can lead to other avenues of criminal activity.

Central to the discussions was the significance of identity theft as data was divulged from the the Protocol for Action for Impersonated Taxpayers, which revealed the extent to which tax payers were being impacted by identity theft fuelled by problem gambling.

The meeting featured insights from the Responsible Gambling Advisory Council (CAJR) and the medical field of the Madrid City Council, as stakeholders unite in a bid to mitigate problem gambling rates in Spain.

Also at the forefront of discussions was the impact of tipsters when it comes to influencing younger players. The meeting is seeking to further discover whether the rise in ..

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UKGC reveals gambling engagement data amidst financial profiling reform

The latest data from the UK Gambling Commission’s (UKGC) Gambling Survey of Great Britain (GSGB) has affirmed that young males are more likely to be drawn to traditionally higher risk gaming verticals.

The study found that when lottery draws are removed, males aged 18 to 24 had the highest rate of gambling participation, 47%, compared to the overall figure of 28% for the whole cohort.

Male participants showed a stronger preference for betting exchanges, in-play betting and virtual horse racing – all products that require repeated player interaction and have been flagged as higher risk verticals due to their rapid gameplay mechanics and highly engaging design features.

The data detailed that scratchcards (12%), sports betting (10%) and online instant win games (7%) ranked as the three most frequently used non-lottery activities – products that are typically associated with higher gambling risk.

Gambling rates stabilise

The GSGB was developed over a two-year period to transform rese..

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