Target of a UKGC investigation, the operator was found to be in breach of Social Responsibility (SR) and Anti-Money Laundering (AML) procedures.
This is the second time that Aspire Global has faced financial reprimanding by the UKGC over AML concerns, having previously paid £237,600 in 2022.
Some of the newly-constituted SR breaches included a lack of proactiveness from the operator to effectively intervene in cases where a significant spend in a relatively short period of time was identified – essentially limiting the prevention of potential problem gambling behaviour.
One such example was when a customer lost £6k in 48 hours, with no safer gambling interaction initiated by the operator, according to the UKGC. The only time that the customer was contacted was when they reached their daily loss limit of £5k.
Another instance of a ..