However, newer slots can bring complexities that make it difficult for a customer to grasp. This can be a make-or-break moment for operators retaining players in an age where engagement is vital.
‘Bringing simplicity to the next generation of slots’ was the first panel discussion of SBC’s Digital Innovation – Casino Day on April 17, which discussed this topic and the argument of simplicity vs complexity in the slots landscape.
Moderated by SlotBeats’ Danny Lee, the panel featured Laura Petrauska, Head of Casino at Bet99; Steve Degiorgio, Director of Gaming Revenue at Enlabs; Matthew Curtis, Head of Responsible Gaming at L&L Europe; Mike Cini, Owner of ELA Games; and Hans Erland Ringsvold, Head of Gaming Operations at Norsk Tipping.
Simple vs complex
When Lee proposed the question of player preferences to the panel between simple and comple..
