According to the report posted by the Virginia Lottery, in May of this year, Betway accidentally communicated to a group of self-excluded individuals about “account technology issues and account creation”. Six of those individuals were on the Virginia Lottery’s self-exclusion list, while another 94 were on Betway’s internal list of individuals who were either self-excluding or on a cooling-off period.
In addition to that violation, Betway also self-reported to the lottery that its trading partner, which is part of Betway’s larger parent company, Super Group, was not properly registered as a vendor in the state.
Betway has agreed to pay the $20,000 and told the lottery it has taken steps to remedy the vendor issue and ensure the mistake involving self-excluded patrons will not happen again.
SBC Americas reached out to Betway for comment but has not received a re..