SBC News

UK Gambling Commission shuts down Advisory Board for Safer Gambling

The UK Gambling Commission (UKGC) has opted to close the Advisory Board for Safer Gambling (ABSG) as part of the market’s move to the research programmes funded by the statutory levy.

According to the Commission, the advisory board has completed its original remit of providing oversight and challenge in relation to the National Strategy to Reduce Gambling Harms, so focus must now shift to “new arrangements better aligned to the next phase of research and regulation”.

Andrew Rhodes, Chief Executive of the UKGC, stated: “ABSG has played an important role in shaping how we think about gambling harms, and embedding lived experience perspectives into regulation. I want to thank all current and former members for their contribution and commitment.

“As we move into a new phase with the implementation of research programmes funded by the statutory levy, our priority is to ensure we have the right expert input to help inform our work. This is the right time to close ABSG and establish new arrangements that reflect the future needs of our gambling regulation and research.”

The UKGC noted that the ABSG assisted in important gambling regulation development, including recognising gambling harms as a public health issue and creating the Lived Experience Advisory Panel to include lived experience opinions in policy and regulation.

The Commission added that the advisory board also provided support to the introduction of the statutory levy, developed to fund independent research, education and treatment.

Helen Child, Head of Governance, added: “ABSG have made a huge contribution to gambling regulation and the Commission. I am grateful for the insight, engagement and challenge each and every member has provided.”

A new research-focused expert group will be established by the UKGC to “support the expanded role of research made possible through levy funding”.

The implementation of the statutory levy will cause several changes to take place in the UK gambling market beyond the closure of the ABSG.

One of those changes will be to GambleAware, as it will undergo a managed closure by 31 March 2026, with the charity fulfilling its existing commissioning agreements until the new system is in place by April 2026.

The levy will see the UK Research and Innovation, Office for Health Improvement and Disparities, as well as NHS England and relevant bodies in Scotland and Wales, working as Research, Prevention and Treatment Commissioners respectively.

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UK Gambling Commission lifts lid on black market activity

The UK Gambling Commission has released the first phase of a new study that seeks to provide insight into the illegal online gambling sector in the UK.

Initially focused on consumer awareness, drivers and motivations to engage with the black market, the research, conducted by Yonder Consulting, revealed only a minority of players were aware they were straying into the illegal market.

The research also found that those using the black market were more likely to prioritise better odds, playing games unavailable in the UK and alternative payment methods.

Others chose to do so due to the lower barriers to entry, such as ID verification processes, and the ability to circumvent protection measures like self-exclusion.

Andrew Rhodes, Chief Executive of the Gambling Commission, commented: “The illegal online market is unsafe, unfair and criminal – that is why the Commission has invested heavily in this area in recent years.

“To be even more effective in combatting the illegal market it’s vital that we have both a deep and broad understanding of how it operates, and this insight is a crucial step in building that understanding in a very complex area to research.”

According to the research, users of illegal sites fall into four distinct categories.

‘Self excluders’, those who have previously chosen to self-exclude from licensed sites but feel the urge to gamble again.

Meanwhile, ‘social explorers’, players who typically discover sites through social media and affiliate websites, and ‘accidental tourists’, are both likely to be unaware they are playing on an illegal site.

“I didn’t realise these sites might be unlicensed. I didn’t even think about their being UK based or otherwise,” said one respondent in the latter category.

Finally, ‘skilled advocates’ are players who “knowingly and systematically engage with illegal websites”, and are motivated by the desire to acquire new skills and explore a variety of new game types.

Individuals in this group tend to find websites by engaging in conversations with other gamblers through platforms like X, Whatsapp, Facebook, Telegram and Reddit.

The Betting and Gaming Council estimates that £2.7bn is staked annually on the online black market in the UK, equivalent to 2.1% of the amount staked with regulated operators.

Despite engaging with black market sites, the majority of respondents agreed that it is important for operators to hold a licence to offer their services in the UK.

“We are determined to protect consumers and maintain confidence in the regulated sector by taking robust, evidence-led action,” Rhodes emphasised.

“Since April 2024 we’ve seen a ten-fold increase in our disruption activity, and we intend to continue to work with a wide range of partners to build on this success.”

The release of the study marks the start of a phased publication in the coming months, with later work focused on engagement and data trends, enforcement and disruption activity and the challenges of estimating the size of the UK’s black market.

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Lula orders Brazil Bets to follow civic duties of Child Protections Statute

Brazil is set to implement sweeping digital reforms to enforce new online protections and safeguard children’s rights in online environments.

On Friday 19 September, President Luiz Inácio ‘Lula’ da Silva signed off on the federal approval of the “Estatuto da Criança e do Adolescente Digital” (ECA Digital) – the new Statute for Children and Adolescents in the Digital Era.

The statute is due to be fully implemented by 30 March 2026, applying to all digital businesses and services in Brazil, including operators licensed under the Bets regime for online gambling. Alongside the statute, new laws will impose wide-ranging obligations on platforms, websites and businesses offering or promoting adult material.

As the core obligation, the ECA states that “self-declaration of the user will no longer be acceptable as proof of age, with online businesses required to adopt reliable verification methods.”

From 2026 onwards, the government will permit only “auditable processes” for online verification, such as uploading a CPF number, national identity card or driver’s licence cross-checked with official databases.

Other measures include biometric tools like facial recognition and live-verified checks to confirm that the individual matches the identification provided.

Brazil has become the first country in South America to implement specific online protections for children under the age of 18, aligning its framework with recent policies in other nations like the UK’s Online Safety Act and Australia’s Online Safety Bill.

The ECA defines adult material or restricted content as encompassing pornography and sexual exploitation, including explicit sexual material, sex work services, grooming and the exploitation of minors. It further covers violence and graphic content, such as depictions of cruelty, abuse, torture or extreme violence.

Specific content relating to drugs and controlled substances, including the promotion, sale or encouragement of narcotics and associated paraphernalia, is also included.

Gambling and betting services, such as online casinos, sports betting and lotteries not authorised for minors, are explicitly restricted. Finally, the statute prohibits content that incites or glorifies self-harm and suicide, including eating disorders or other harmful practices.

Oversight will be shared between the three bodies of the National Data Protection Authority (ANPD), the Ministry of Justice and Public Security, and child protection councils across Brazil’s states.

Penalties for non-compliance are severe, with companies facing fines of up to 50m reais (approximately €9m) or 10% of their annual revenues in Brazil, as well as possible suspensions or bans.

Bets must think of the children
For the gambling sector, the ECA Digital represents a significant compliance challenge at a time when Brazil is pressing ahead with settling on the final regulatory conditions to govern online gambling licences and services under the Bets regime.

Gambling is explicitly classified as restricted content, requiring licensed operators to adopt robust age-verification systems and embed parental safeguards directly into their platforms.

Regulators will be responsible for ensuring that no minors are able to engage with gambling services and that operators meet the highest standards of digital responsibility.

Advertising sensitivities
The Statute of Child Protections must also be taken into account by the Senate and Congress in ongoing deliberations over whether to introduce a dedicated advertising law for the Bets regime.

Concerns and anxieties persist around the scale and high visibility of gambling advertising across all Brazilian media platforms and services.

As stands under Bill 2,985/2023, the use of active athletes, social media influencers and artists in gambling campaigns is prohibited, with only former athletes who have been retired for at least five years permitted to participate in campaigns.

Two further bills have been submitted to the Senate. Representative Luiz Carlos Hauly has proposed a blanket ban on gambling advertising across all mediums, with penalties including fines of up to 50m reais, suspension of domains and apps, and the revocation of licences.

Meanwhile, Senator Humberto Costa has tabled a separate bill seeking to impose stricter controls, restricting campaigns to audiences over 21 and limiting the extent of gambling advertising during sports broadcasts. Costa’s bill will further require direct monitoring and sign-off of online campaigns.

Lula: Brazil takes lead in child protections
As the first Latin American country to implement a specific statute, Human Rights Watch hailed the reforms as a landmark moment, with Hye Jung Han, Children’s Rights and Technology Researcher at HRW, stating:

“Brazil has stepped forward as the first country in Latin America to pass a dedicated law to protect children’s online privacy and safety. This is a significant advancement and should encourage other governments to act swiftly to strengthen digital protections for children.”

President Lula said the law would provide parents with “effective tools to shield children from online risks, while ensuring technology companies respect the rights of the most vulnerable.”

The Secretariat of Prizes and Betting (SPA) is now expected to present detailed technical guidance to help licensed operators under the Bets regime adopt the new child protection measures in line with the ECA Digital.

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Birches Health raises $20m to support gambling addiction treatment

Birches Health received a fresh injection of capital, allowing the behavioral healthcare company to scale infrastructure and secure partnerships nationwide.

The provider of specialized treatment for gambling addiction announced the closing of seed and Series A funding rounds worth a combined $20 million. The rounds both received contributions from global investment firms. Birches Health’s seed funding round was led by General Catalyst and included Will Ventures, California-based VC firm Haystack, and defy.vc. The seed round was closed in 2023. The Series A, closed in August, was led by AlleyCorp with contributions from Birches Health’s exiting investors.

“Gambling addiction is so often seen as a personal failing or a financial issue rather than the behavioral addiction that it is,” said Birches Health board member Dr. Martin Rosenzweig. “Birches has developed a much-needed evidence-based clinical solution with a unique program acuity matched to the needs of the individual in the com..

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BCLC honours AGLC for GameSense campaign with sports teams

Alberta Gaming, Liquor and Cannabis‘ (AGLC) partnerships with numerous pro sports teams in Alberta have attracted glowing attention from another province’s governmental gaming agency.

The British Columbia Lottery Corporation (BCLC) has named the Alberta crown corporation as the winner of its inaugural GameSense Innovation Award, which was established to recognize the most creative, impactful and original GameSense-branded initiative of the year.

GameSense is the BCLC’s player health program that it licenses to other gaming entities, including some other provincial crown corporations, commercial operators like BetMGM and MGM Resorts, and regulators such as the Massachusetts Gaming Commission. While BCLC has used GameSense since launching it in 2009, it later began licensing it out to allow other organizations across provincial and national borders to lean on for their own player protection programs.

BCLC and its GameSense partners, who also include the Saskatchewan Indian Gaming Authority (SIGA) and Saskatchewan Liquor and Gaming Authority (SLGA), selected AGLC as the winner for its province-wide sports-betting campaign that brought GameSense messaging directly to fans through partnerships with Alberta’s professional sports teams. AGLC was presented with the award at the annual GameSense Summit in Edmonton on Sept.17.

GameSense at Oilers games and beyond
While Alberta’s government continues to prepare to welcome commercial online sportsbooks to the province, the AGLC has somewhat cornered the market in terms of sports team partnerships. Its Play Alberta platform, currently the only regulated online gaming app in the province, is the official sports betting partner of the NHL’s Edmonton Oilers and Calgary Flames and sponsored the home jerseys of both of Alberta’s pro hockey teams last season. It’s also the official sportsbook of the Edmonton Elks and the Calgary Stampeders of the Canadian Football League (CFL), and held a similar status for the Calgary Stampede last year.

BCLC stated in a release that AGLC’s winning GameSense campaign resulted in over 23.9 million impressions, 2.3 million video views and a 10% increase in direct traffic to its player health resources. GameSense messaging was featured in stadiums and arenas across Alberta, including at the Oilers’ Rogers Place, as pictured above.

“This award is a testament to the power of collaboration and innovation – and a little friendly competition – in promoting player health messaging and resources,” said Ryan McCarthy, director of player health at BCLC. “AGLC’s campaign exemplifies how GameSense can be brought to life in engaging, high-impact ways to reach people where they’re at, like when they’re watching their favourite athletes hit the ice or the field.”

“AGLC’s GameSense Program reached new heights this past year and seeing its campaign recognized with the inaugural GameSense Innovation Award is an achievement I am proud of,” added AGLC CEO Kandice Machado. “The decision by BCLC to develop this award will further encourage jurisdictions to promote resources that ensure gambling remains fun and a form of entertainment. My thanks to our partners in B.C. and Alberta’s professional sports landscape, who supported the campaign.”

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KSA issues duty of care guidance as Dutch reforms tighten

The Netherlands Gambling Authority (KSA) has moved to strengthen oversight of land-based gambling venues, releasing new duty of care guidance for gaming arcades and casinos.

The regulator said the advice is designed to help operators improve how they protect customers, following a series of site visits earlier this year. Inspectors noted that while arcades generally showed awareness of their safer gambling responsibilities, the way policies were applied in practice often left room for improvement.

Rather than adding new obligations, the KSA has provided operators with practical support – from a handbook and FAQs to awareness posters and a short animation – aimed at ensuring staff are better equipped to handle player protection on the ground.

The package also includes an updated guide to using Cruks, the country’s exclusion register, after repeated requests from operators for clarity.

“Working together” on safer gambling
Explaining the regulator’s position, KSA Chairman Michel Groothuizen said: “Certain key factors of the duty of care are easier to monitor for online providers than in brick-and-mortar casinos. In our conversations with arcade owners, we’ve noticed that they want to do more with the duty of care, but sometimes still struggle with its proper implementation.

“With this new guidance, supplemented with informational materials for employees, we’re giving them new tools to do so. In this way, we’re working together to ensure that players are optimally protected even at brick-and-mortar providers.”

Dutch market under pressure
The release comes at a time when the Dutch gambling market is undergoing sweeping change. The Remote Gambling Act (KOA) is being reshaped by Legal Protections Secretary Teun Struycken, with new safety rails set to tighten rules for online and retail providers alike.

July also saw the introduction of a blanket ban on sports sponsorships, further limiting operator visibility in the country. Enforcement has been stepped up too: in April, the KSA handed out a €734,000 fine to an unnamed operator for failing to comply with player protection standards.

Meanwhile, taxes on gambling companies have also been increased, though the regulator has acknowledged this has had less impact than restrictions and fines when it comes to curbing risky practices.

By publishing its new guidance now, the KSA is signalling that its focus on player protection will extend beyond the online space, with arcades and casinos expected to raise standards in line with the regulator’s wider crackdown.

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1XBet announces International Player Safety Index

Online operator 1XBet announced the launch of its International Player Safety Index, a series of reports produced in collaboration with SBC Media yesterday (September 16) at the SBC Summit in Lisbon. 1XBet has set out to understand how leading operators and regulators across Western Europe approach safer gambling and will turn its attention to other…

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UNLV gaming institute names second round of ESPN Research Fellows

The University of Nevada, Las Vegas (UNLV) International Gaming Institute (IGI) has announced the second round of annual ESPN Research Fellows.

ESPN partnered with UNLV in late 2023, signing on as the founding donor of new research leveraging the IGI’s knowledge to develop a program supporting responsible gaming policies and related education and implementation. Last year, the IGI launched the inaugural ESPN Research Fellowship initiative, recognizing educators for their responsible gambling-related projects.

UNLV noted that this year’s group of scholars have put forth proposals aimed at advancing the understanding of responsible gambling messaging in sports media and its implications for consumer well-being.

The class of 2025 consists of:

Dr. Brandon Mastromartino, director of the Institute on Sports Wagering and Gaming and assistant professor of experiential marketing at the L. Robert Payne School of Hospitality and Tourism Management at San Diego State University. His project wi..

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New Jersey to establish mandatory RG standards for operators

New Jersey’s gaming regulator is ready to up the ante on the player protection measures it requires from its licensed operators.

The NJ Division of Gaming Enforcement (DGE) has published a new set of proposed regulations that would mandate certain responsible gambling measures in the Garden State.

“Our responsible gaming best practices for internet gaming are being turned into regulations,” said the DGE’s Assistant Bureau Chief and Responsible Gaming lead Jamie McKelvey during an iDEA Growth webinar on player protection on Tuesday, Sept. 16. The proposed measures were published in the New Jersey Register this week and are open for public comment until mid-November.

The plan includes requiring each online operator to designate one or more “responsible gaming leads” to identify and monitor at-risk patrons, as well as establishing a hard list of 10 “triggers” for determining problem gambling trends in players and wagering accounts.

The player behavior triggers include things such as ..

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Meta and Malaysian government set for crunch talks over illicit marketing

The Malaysian government is set to take aim at meta over the prevalence of black market gambling ads that appear on the site, according to a report by The Scoop.

It comes ahead of a crunch meeting between the two parties over the advertising of black market operators across social media sites, specifically Facebook.

The meeting, which is set to take place on 22 September, arrives following a flurry of complaints from the government over the lack of action from Facebook around harmful advertising.

One of the central issues set to be raised by the government’s Communications Minister, Datuk Fahmi Fadzil, is around the lack of action when it comes to blocking credit cards with known links to black market websites.

Speaking to reporters, he stated: “If a gambling ad is paid for using a credit card, and Facebook knows this content is illegal in Malaysia, they should block the credit card account used. But Facebook has refused to do so.”

“Many people benefit from these platforms socially and economically – but we cannot allow criminals to misuse them for profit or to commit online crimes.”

He also took aim at the platform over the accessibility of black market gambling adverts and just how prevalent they are.

Social trepidation across India

This issue is not isolated to Malaysia, a recent report by the All India Gaming Federation revealed the extent at which players in the country engage with the black market.

The report detailed that unlicensed betting platforms had a total of 1.6 billion visits over a three month period.

It was a report that specifically took aim at poor effectiveness of the current measures being in place when it comes to halting the black market – specifically pinpointing website blocking measures as not having the desired effect.

This partially comes down to illegal operators utilising mirroring websites to enable users to circumvent blocking regulatory takedowns and blocking protocols.

Central to this is the usage of new UPI accounts in order to evade detection from website blocking strategies.

The report cited RBI data from July 2024, which states that mules funnel around $300m in illicit funds every month, with the illicit gambling market being one of the most significant beneficiaries of these transactions.

It revealed that mules provide one of the key ways for the illicit market to evade regulatory and financial frameworks, an evasion they rely on to be sustainable.

Furthermore, there is also evidence, according to the report, that using blocking as the sole strategy when it comes to crippling the black market is simply ineffective. The report cited Norway, the UK, Denmark, Belgium, and the United States as markets that highlight this.

The network utilised by illegal operators was described by the report as “highly sophisticated”, engaging with a myriad of payment journeys and currencies – these include UPI transactions facilitated through mule accounts, cryptocurrencies, and international wallets.

In terms of traffic drivers to the illicit market, the report cited the significant impact of social media and influencer marketing, calling on strictness of advertising policies to be increased.

It detailed that over a three month period, social media drove 42.8 million visits to just four illegal sites, whilst referral traffic generated 247.5 million visits, primarily from adult sites, gambling affiliates and promotions on sports and video streaming platforms.

It specifically took aim at the Facebook advertising policy, which has grown monumentally in recent times.

iGaming Expert Analysis: The action of the Malaysian government could well usher in strengthening of strategies from across Asia when it comes to ensuring that social media giants do more to tackle the black market. We have already seen in India the impact of Instagram and Facebook when it comes to black market engagement. We have also seen the recent growth of TikTok when it comes to a platform that bolsters black market engagement.

The Malaysian government is clearly intent on ensuring that social media platforms do more and unsurprising given the funnel that social media can provide to the black market – here’s hoping that other governments will follow their lead on this one.

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