SBC Americas

FanDuel says nearly half of customers using new My Spend RG tool

FanDuel says that nearly half of its customers used its new My Spend personalized responsible gaming dashboard during the NFL season to review their gambling activity.

Approximately 3.5 million FanDuel users utilized some of the dashboard’s features, which include detailed insights on deposit and betting activity and encourages customers to employ tools such as deposit and wager limits.

The Flutter-owned operator said at the time of announcing My Spend in December that the service was developed based on internal and external research that showed players were interested in gaining personalized insights into their activity and a deeper understanding of their own behavior.

On Friday, the brand said that the activity proves that personalizing RG tools helps customers engage with safeguards and manage their time and spending on the platform.

FanDuel also launched a My Spend advertising campaign during the NFL playoffs across broadcast television, digital and paid social. Consumer testi..

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IC360 strikes deal with Betr to monitor wagering activity

Integrity Compliance 360 (IC360) has secured a deal to provide its services to an emerging micro-betting and media company.

IC360 has announced a partnership with Betr to provide the Florida-based sports gaming and media company with access to its advanced integrity monitoring dashboard.

The dashboard monitors suspicious wagering activity and provides real-time alerts to operators. Betr will also leverage IC360’s ProhiBet platform, which is designed to hinder athletes and team personnel from participating in illicit gambling activities. Prohibet also ensures compliance by allowing operators to adhere to regulatory standards. It uses an encrypted data exchange to protect operator databases and personal information.

“We’re proud to partner with IC360 to strengthen our commitment to integrity and compliance in the sports betting industry,” said Betr Head of Product Alex Ursa. “By integrating IC360’s cutting-edge technology and ProhiBet solution, we are ensuring Betr remains at the fore..

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Cambridge Health Alliance launches new lived experience course 

The Cambridge Health Alliance’s Division of Addiction has announced a new course entitled ‘The Gambling & Recovery Podcast Science Accelerator Course’. It is a free educational opportunity for allied health professionals who are interested in learning about the experience of gambling-related harms through research and lived-experience insight. ‘The Gambling & Recovery Podcast Science Accelerator Course’…

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Birches Health lands RG deal with WagerWire’s parent company

Wire Industries and Birches Health are teaming up to provide bettors with access to responsible gaming education and tools.

Wire Industries, owner and operator of sports betting marketplace WagerWire, has announced a partnership with behavioral healthcare company Birches Health to promote RG, help bettors identify signs of problem gambling and address any related issues.

As part of the deal, Birches Health and Wire Industries will collaborate to create a collection of clinical materials that are designed with the modern bettor in mind. WagerWire will also integrate Bitches Health content into its social media.

Wire Industries will also host Birches Health clinicians on online audio platforms.

“Wire Industries was created with the sole purpose to empower bettors and create an environment of responsible gaming,” said Wire Industries CEO Zach Doctor. “By working with Birches Health, we join ourselves with another innovative company in the industry that is also doing whatever they can ..

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BetMGM slapped with $261K fine in PA for letting self-excluders gamble

The Pennsylvania Gaming Control Board (PGCB) has fined BetMGM $260,905 for 152 instances of allowing individuals on the Board’s self-exclusion list to gamble on their sites between 2021 and 2023.

A Consent Agreement provided to SBC Americas shows that an internal audit of the BetMGM and Borgata Pennsylvania player database in March 2021 found that a total of 148 accounts showed betting activity while on the iGaming self-exclusion list. Across those incidents, a total of $252,035.55 was deposited and $82,460.30 withdrawn for a total difference of $169,575.25.

Over $430K deposited by self-excluded players over 3 years

In two separate self-reported incidents in April 2021 and July 2022, two single self-excluding gamblers were able to access their Borgata accounts. In the first instance, a player deposited a total of $580 without withdrawing; in the second, an individual deposited a total of $700 and withdrew a total of $100.

Finally, in July 2023, a review found that two self-excludin..

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Another lawsuit accuses DraftKings of misleading promos, predatory VIP

DraftKings is facing another class-action lawsuit in New York district court over allegations of deceitful and unethical promotions and advertising.

In a filing with the U.S. District Court for the Eastern District of New York, Clara De Leon and Eric W. Mirsberger Jr. assert that the Boston-based operator has been “deceiving New Yorkers and misleading them” into betting larger sums and more frequently.

The lawsuit takes issues with DraftKings’ use of language such as “risk-free bet” or “no sweat bet.” The plaintiffs allege that while those promotions falsely promise new users that they will get free money which they can wager without risk, DraftKings increases users’ propensity to gamble by refunding such wagers via bonus bets rather than real money.

Alleging that DraftKings uses these promotions to entice “gambling-naive customers” like the plaintiffs in question, the suit added that the company does not clearly communicate that those signing up for “no sweat” promotions were at ri..

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Lawmaker in New Jersey wants to ban online sports betting ads

New Jersey Assemblyman Brian Bergen has introduced a piece of legislation that proposes changes to the state law regarding sports betting advertisements.

Bergen has introduced Bill A5207, which aims to ban the “posting, distributing, broadcasting, or disseminating” of any online ad related to sports betting. It proposes an immediate ban of online sports betting ads and also bans marketing shared via any web-based platform on a mobile device.

“I just think it’s become totally ridiculous,” Bergen told New Jersey 101.5 earlier this week. “The advertising has been like a runaway train and it needs to be reeled in.”

Under Bill A5207, the New Jersey Division of Gaming Enforcement (DGE) is responsible for ensuring that companies comply with the ban on online sports betting ads.

Bergen has filed a bill to ban online betting ads with the goal to protect young audiences.

“Our children don’t need to see these things in a glorified way that entices them to become lifelong gambling addicts,” ..

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VC firm launches BettorWatch to provide tech solutions for RG

Discerning Capital is leveraging its expertise in gambling and technology to launch a venture designed to support responsible gaming.

The Las Vegas-based venture capital firm has announced the launch of BettorWatch, Inc. a technology solutions provider for RG efforts for some of the largest gambling brands in America. BettorWatch will collaborate with operators to identify and develop solutions that will help brands and their players combat problem gambling. BettorWatch will bolster its RG efforts with the looming acquisition of iProtekt, Inc., which offers unique tools.

“We are thrilled to be a part of BettorWatch and further our shared mission of creating a safer and more sustainable gaming industry,” said iProtekt founder and CEO Bryan Price. “By combining iProtekt’s best-in-class responsible gaming tools with BettorWatch’s strategic vision and industry expertise, we are poised to make a significant impact on how the industry approaches problem gaming prevention and intervention.”..

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ROGA launches RG certification programme for US operators

The Responsible Online Gaming Association (ROGA) is launching a certification program that will allow operators to continue adhering to responsible gaming standards.

ROGA has announced the launch of a Request for Proposal (RFP) process aimed at developing a certification program for online operators that want to ensure their players are offered protection from gambling-related harm. It also aims to keep gaming recreational.

The RPG process will provide operators with a comprehensive framework for RG by providing standards for employee training, self-exclusive and corporate policies.

“This step marks a significant milestone in our mission to build an organization that provides valuable resources to promote responsible gaming,” said ROGA Executive Director Dr. Jennifer Shatley. “I’m excited by the release of this RFP as it demonstrates our commitment to offer operators in this growing industry a program that assesses policies and responsible gaming support mechanisms, exclusion protoc..

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