North America

Player Protection Symposium, SBC Summit Americas: Financial segmentation and RG tools

Gambling operators and suppliers are using innovation to provide players with efficient payment processing options that also offer responsible gaming resources and tools.

The topics of financial segmentation and responsible payment tools were discussed at SBC Summit Americas in Fort Lauderdale during its Player Protection Symposium.

Financial segmentation and responsible payment tools were examined by a panel of industry experts that included PrizePicks Senior Director of Responsible Gaming Phil Sherwood, idPair CEO Jonathan Aiwazian and EDGE Markets CEO Seni Thomas.

The discussion also included Birches Health founder and CEO Elliot Rapaport.

Need for budgeting tools in gaming

The expansion of gaming across America has seen a bevy of payment processing options provided by operators and suppliers. The competition provides players with a variety of payment options that in some cases lack accessible RG resources and tools.

“You think about all the budgeting tools you have and if you..

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Tennessee latest state to order BetOnline to cease and desist

BetOnline received a new cease and desist letter from a state gaming regulator this week, marking the second letter the offshore operator has received in less than a month.

The Tennessee Sports Wagering Council (SWC) sent a cease and desist letter to BetOnline for allegedly operating an illegal offshore sportsbook in the state. The SWC considers BetOnline to be in violation of the Tennessee Sports Gaming Act, which prohibits operators from accepting wagers from customers in the state without a license.

BetOnline has been ordered to shutter operations in Tennessee by June 16.

“Shuttering illegal sportsbooks will benefit the legalized market, our licensed operators and the public good in Tennessee, but illegal offshore sportsbooks are not going to go away easily,” said SWC Executive Director Mary Beth Thomas. “We envision a Tennessee where all sports wagers are legal, and we’re working closely with our network of law enforcement at the state and federal levels to make that vision a re..

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NCPG provides $192,000 in agility grants to five organizations

The National Council on Problem Gambling (NCPG) is continuing to invest in the development of initiatives to protect players from problem gambling.

The NCPG announced that it will be distributing $192,000 in grants between five organizations to support community-based problem gambling prevention. The council awarded the grants through its Agility Grant program, which provides financial support to nonprofits to develop and provide problem gambling prevention initiatives. The NCPG’s Agility Grant program, launched in 2022, is funded by the NFL Foundation and FanDuel.

“The NFL is proud to continue supporting the NCPG and the Agility Grants program, which provides critical funding to organizations leading innovative efforts aimed at preventing problem gambling,” said NFL SVP of Social Responsibility Anna Isaacson. “We are pleased to see both new and returning grantees advancing creative approaches to education and early intervention, particularly for youth and young adults.”

The organiz..

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UNLV International Gaming Institute launches AI research hub

The UNLV International Gaming Institute (IGI) is taking steps to understand the impact of machine learning and AI on America’s online gambling industry.

The IGI has launched AiR Hub, an AI-focused initiative for researching the impacts and risks of AI while also fostering collaboration between key stakeholders in the gambling industry. AiR Hub has launched under the direction of IGI Director of Research Kasra Ghaharian and gambling industry veteran and AiR Hub adjunct fellow Simo Dragicevic.

“UNLV’s International Gaming Institute has a long history of pioneering research in the gaming sector, and we are excited to launch AiR Hub as the next step in that journey,” said Ghaharian. “Our vision is to create tangible progress through collaborative, actionable research with engagement across a range of stakeholders, including regulators, academics, non-profit organizations, and industry.”

AiR Hub has debuted as gambling experts prepare to analyze the State of AI in Gaming, an industry-fir..

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Wynn Las Vegas agrees to $5.5M fine over AML violations

The Nevada Gaming Control Board (NGCB) has agreed to another multimillion-dollar settlement with a major Las Vegas casino and entertainment property.

Wynn Las Vegas reached a proposed $5.5 million stipulation for settlement with the NGCB for violating its own anti-money laundering (AML) compliance program. The casino agreed to a settlement after a disciplinary complaint was filed contemporaneously with the stipulation for settlement. The complaint detailed “unsuitable methods of operation” by Wynn Las Vegas related to facilitating improper international monetary transactions, allowing proxy betting and being tied to unregistered money transmitting businesses.

Wynn Las Vegas is set to be fined by the NGCB after reaching a non-prosecution agreement in 2024 with the U.S. Attorney’s Office for the Southern District of California.

The non-prosecution agreement concerns the same AML violations by Wynn Las Vegas that resulted in the casino forfeiting $130 million to federal authorities to ..

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FanDuel takes gold for Socially Responsible Initiative at SBC Awards

FanDuel has triumphed in the Socially Responsible Initiative of the Year category at the SBC Awards, Americas. FanDuel pipped second-placed Ontario Lottery & Gaming Corporation after a year that saw them launch a series of new responsible gambling initiatives, including its My Spend personalized responsible gaming dashboard designed to help customers track spending patterns and…

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Ontario gambling regulator calls out Bodog in note to media platforms

The Alcohol and Gaming Commission of Ontario (AGCO) on Wednesday said it has urged media platforms to stop advertising unregulated online gambling sites in the province.

Specifically calling out offshore operator Bodog, the AGCO said it has called upon more than a dozen traditional and digital media platforms to “step up the fight” and stop promoting unregulated sites in Ontario by pulling down any existing ads and refusing to run any others in the future. The regulator added that, by advertising unregulated online casinos and sportsbooks, legitimate media offer those operators “a veneer of legitimacy.”

Bodog is operated by Caribbean-based Il Nido Inc. and is available to residents of numerous provinces. It has blocked access in Québec for years and went dark in Nova Scotia last September. However, the AGCO noted it is “actively targeting Ontarians by advertising on popular traditional and digital media platforms” despite not holding a licence to operate in the province.

“By refusing to carry advertising from unregulated and high-risk operators like Bodog, media organizations can exemplify social responsibility and play an important role in protecting Ontarians and supporting Ontario’s regulated market,” said AGCO CEO and Registrar Dr. Karin Schnarr.

Advertising creates consumer confusion, says industry
The AGCO implied in its statement that by advertising unregulated operators like Bodog, media platforms such as websites and social media apps add to what it calls “confusion” among consumers.

That’s something we’ve heard in the past.

At the time Bodog shut down in Nova Scotia, then-Atlantic Lottery Corporation President and Patrick Daigle added to CGB that a lack of public awareness of the legalities “has lent an air of legitimacy to these operators and misleads the public.”

Last year, Canadian Gaming Association President and CEO Paul Burns and research experts from Ipsos discussed at the Canadian Gaming Summit that considerable “confusion” remains among consumers (even some regular gamblers) over the differences between regulated and unregulated gambling offerings and what exactly they are seeing in the adverts they are exposed to.

AGCO looks to ‘remove oxygen’ from unregulated market
Last month, Ipsos data shared by the regulated market’s now-independent conduct-and-manage agency iGaming Ontario (iGO) suggested that not only do 16.3% of Ontario gamblers play only on unregulated websites, but more than one-fifth (20.2%) of the 83.7% who said they gambled via licensed operators have also wagered on unlicensed and unregulated platforms.

The AGCO’s Chief Operating Officer, Dave Phillips, told attendees at the International Masters of Gaming Law (IMGL) spring conference in Vancouver in late April that while the AGCO works to “remove the oxygen” from the unregulated market, it suffers from “a real significant lack of authority” to take firm action.

Within its scope of powers, the AGCO continues to work with partners both in Ontario and internationally. It stated earlier this year that it is working on “a comprehensive strategy” to make it harder for the industry and the public to engage with the unregulated market “by delivering a second generation of high-impact, coordinated and relevant regulatory activities.”

“Building off of our early channelization success, we continue to work with industry stakeholders and other jurisdictions to combat the unregulated market while continuing to work towards crafting a comprehensive strategy with our government partners,” the AGCO’s Raymond Kahnert told CGB in January.

Canadian lotteries take Bodog to court
Meanwhile, the AGCO’s specific call-out of Bodog comes as a lawsuit filed against Bodog’s owner by several Canadian lotteries awaits a hearing.

Manitoba Liquor & Lotteries (MBLL) filed an injunction application in late January on behalf of the Canadian Lottery Coalition (CLC) to prevent Bodog from operating or advertising in Manitoba. The suit accuses Bodog of “false and misleading” advertising in which it purports to be a “trusted” online gaming operator across Canada.

The CLC’s membership is made up of crown corporations from Manitoba, the Atlantics, Québec, British Columbia and Saskatchewan. Ontario is not represented within the group. CLC Executive Director Will Hill told CGB that the CLC and its members are “committed to the idea of addressing unlawful gambling through all available means on a pan-national basis.”

A court hearing in that case is scheduled for May 26.

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EPIC Global Solutions expands reach in DFS with Underdog deal

EPIC Global Solutions has landed a deal to provide gambling harm awareness training to Underdog employees.

The gambling harm consultancy partnered with Underdog to host a series of workshops and training sessions to provide employees with the tools to identify problematic gambling behavior. Underdog has already leveraged EPIC’s expertise in gambling harm by hosting sessions led by EPIC staff. The sessions provided Underdog employees with training on communication practices and how to build healthy relationships with customers.

“We’re very pleased with the positive start to our working relationship with Underdog,” said EPIC VP of North America Teresa Fiore. “They have a deep understanding that responsible gaming practices must be at the core for any major operator, and it’s a constant and consistent process of learning and attentiveness.”

EPIC provided Underdog with training sessions that included consultant and former college basketball star Stevin “Hedake” Smith. The former Arizona..

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Report: NCAA to discuss lifting ban on students betting on pro sports

The NCAA is considering a change of stance regarding its rules related to gambling.

According to a Sports Illustrated report, the NCAA is discussing the removal of its ban on wagering on professional sports. Last month, the NCAA’s Division I Board of Directors proposed the rule change leading to the organization’s DI Council to consider the matter.

The board of directors voted 21-1 in favor of adopting bylaws to lift the ban.

The DI Council is planning to discuss the ban removal next week with a potential implementation of the rule change coming as soon as June 2025. The NCAA’s active bylaws regarding sports wagering prohibit betting by all players, coaches and team officials on pro sports that are also played at the collegiate level. The NCAA also bans wagering by players, coaches and team officials on all competitions sponsored by the organization.

The NCAA plans to maintain its current ban on college sports wagering as America’s governing body of amateur sports considers allowin..

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