North America

FanDuel recruits ex-NCPG chief Keith Whyte as RG strategist

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FanDuel has marked Responsible Gaming Education Month (RGEM) with a major personnel hire, recruiting former National Council on Problem Gambling (NCPG) chief Keith Whyte as a responsible gambling strategist.

FanDuel announced on Wednesday that former NCPG Executive Director Whyte has joined the operator as its new responsible gaming strategic advisor. Whyte left the NCPG abruptly and unexpectedly in January after 26 years with the organization, and not much light has been shed on his departure in the months since.

Now, he will advise the U.S. market-leading sportsbook on shaping its RG strategy and programs moving forward, including identifying new opportunities for advocacy, advancing and extending partnerships and leading and developing various RG-focused events. He will also contribute to FanDuel’s ongoing responsible gaming initiatives, including consulting on and creating new content for the Trusted Voices: Conversations About Betting program, which FanDuel launched last year in..

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BetMGM expands GameSense RG messaging in NFL stadia

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BetMGM and MGM Resorts International are spreading responsible gaming messaging at select NFL stadiums for the third consecutive year, including at the Philadelphia Eagles’ Lincoln Financial Field for the first time.

The GameSense messaging from the operators will be visible on LED ribbons at Lincoln Financial Field, which will host the opening game of the 2025 NFL season on Thursday night between the Eagles and the Dallas Cowboys.

New for this season, messages will be featured prominently on stadium scoreboards during pre-game activities and also within gameday magazines.

Alongside Lincoln Financial Field, other NFL stadiums that will be promoting GameSense messaging this season include Acrisure Stadium (Pittsburgh Steelers), Allegiant Stadium (Las Vegas Raiders), Empower Field at Mile High (Denver Broncos), Ford Field (Detroit Lions), GEHA Field at Arrowhead Stadium (Kansas City Chiefs), M&T Bank Stadium (Baltimore Ravens), MetLife Stadium (New York Jets), Nissan Stadium (Tennessee Titans) and State Farm Stadium (Arizona Cardinals).

Rhea Loney, Chief Compliance Officer at BetMGM, stated: “Placing GameSense in league stadiums gives us direct access to millions of fans each week. It’s a powerful platform to promote public awareness and amplify our company’s commitment to provide a safe and informed gambling experience.”

Responsible Gaming Education Month

MGM Resorts and BetMGM’s GameSense messaging is part of its partnership with the American Gaming Association (AGA) to promote Responsible Gaming Education Month, which takes place this month in the US.

First developed and licensed to MGM Resorts in 2017 by the British Columbia Lottery Corporation, the GameSense programme “focuses on positive, transparent, and proactive engagements with guests and customers about how to gamble responsibly”.

Throughout September, customers will receive GameSense and the AGA’s Play Smart from the Start messaging via digital platforms, retail sportsbooks, Las Vegas marquees and the MGM Grand Live Dealer studio. BetMGM sportsbook will also send “take a time-out” and “budget before you bet” reminders to players with responsible gaming resources linked.

In addition, over 1,900 MGM Resorts employees have been trained through the GameSense Advisor programme, while BetMGM continues to provide lived-experience training to all its employees via its partnership with EPIC Global Solutions.

MGM Resorts is also announcing a $250,000 contribution to the International Center for Responsible Gaming, while both MGM Resorts and BetMGM will continue to support the AGA’s Have A Game Plan.Bet Responsibly. public service campaign.

Stephen Martino, SVP and Chief Compliance Officer at MGM Resorts, said: “Investing in our team members through extensive training and scientific research sets higher operational standards and elevates the guest experience. It also supports the long-term sustainability of our business and the communities where we operate.”

iGaming Expert: Given the attendance expected at Lincoln Financial Field for the NFL’s kickoff game between the Eagles and the Cowboys on Thursday night, the 2025 GameSense campaign should receive plenty of exposure.

It is vital that during showpiece occasions, the safer gambling message is provided with a platform as the industry looks to support those who need it most ahead of the new American football season.

September 15 will see SBC organise a groundbreaking charity football event in Lisbon. Make sure you get the chance to see some of the most legendary names in football by securing your ticket today at https://www.legendscharitygame.com/

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ROGA and RGC debut responsible gaming certification program

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The Responsible Online Gaming Association (ROGA) is collaborating with the Responsible Gambling Council (RGC) to establish a new standard in the industry.

On Tuesday, ROGA and the RGC announced a partnership to launch a certification program for online operators in the U.S. The certification creates a new industry benchmark through an evaluation of self-exclusion and player support tools. Staff training is also evaluated during the certification process designed to bolster RG programs and practices.

The certification identifies operators that go beyond state and regulatory standards.

“A sustainable online gaming industry must be built on evidence-based best practices, and this partnership with RGC will advance this mission by building a trusted and independent assessment to certify robust responsible gaming standards,” said ROGA Executive Director Dr. Jennifer Shatley.

ROGA members will undergo evaluation for the certification with the group accounting for roughly 90% of the legal ..

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Coalition for Fantasy Sports and idPair extend self-exclusion to 15 states

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The responsible gaming partnership between the Coalition for Fantasy Sports (CFS) and idPair is growing with a self-exclusion program available in a new group of markets.

On Monday, the two entities announced the expansion of their self-exclusion partnership to 13 new markets across America. The expansion allows the CFS and idPair to offer a national self-exclusion program in a total of 15 states are initially launching the service in New Mexico and Nebraska earlier this year. The self-exclusion program is available to five operators and gaming brands that make up the CFS’ current membership.

“After we saw the success of the idPair program in Nebraska and New Mexico, we knew we wanted to expand in a big way,” said CFS Executive Director J.T. Foley. “As we look to the start of the football season, we’re honored to be leading the charge on responsible gaming and making sure player protection remains a top priority as our coalition and the industry grow.”

The CFS and idPair expanded th..

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DraftKings to longer accept credit card deposits as of Aug. 25

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DraftKings is making a major change to its payment processing rules.

The Boston-based sports betting and daily fantasy giant announced on Thursday plans to no longer accept credit card deposits for its sportsbook and casino operations in the U.S.

Starting Aug. 25, DraftKings customers will no longer be able to use credit cards as a method of payment as the company aims to help customers “avoid cash advance fees and higher interest rates” associated with credit card funding. DraftKings believes the change will improve the user experience for customers while also providing a layer of protection.

Customers who have previously used credit cards to fund their DraftKings accounts will have their stored credit cards disabled for funding with the operator later this month.

“DraftKings has made the strategic business decision to remove credit cards as a deposit option for sportsbook and casino in the United States,” a DraftKings spokesperson told SBC Americas. “Customers can still fund thei..

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Virginia subcommittee considers online casinos and new regulator

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A joint subcommittee in Virginia is weighing whether or not to establish a regulatory agency designed specifically for gaming as the state also considers adding new verticals.

Virginia lawmakers created a joint committee in 2023 to study the feasibility of establishing the Virginia Gaming Commission, which would oversee regulated sports wagering and other forms of commercial gaming. Currently, state-sanctioned sports betting and casino gaming is regulated by the Virginia Lottery. Lawmakers established a joint subcommittee to consider a regulatory body for non-lottery gaming in the wake of concerns regarding the Virginia Lottery’s ability to comprehensively regulate multiple verticals.

“The Virginia Gaming Commission is a step we need to preserve the good, address challenges and build a fair, accountable and prosperous gaming industry for everyone in the Commonwealth,” Del. Paul Krizek told joint subcommittee members on Tuesday.

Virginia’s regulation model for gaming

Under active Vi..

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New Jersey council says it plans to take over 1-800-GAMBLER nationwide

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The license-holder of the national problem gambling support hotline 1-800-GAMBLER says it will reject the National Council on Problem Gambling (NCPG) attempts to move the ongoing dispute to arbitration.

The NCPG told SBC Americas and the Council on Compulsive Gambling of New Jersey (CCGNJ) on Aug. 13 that it has filed a request with the American Arbitration Association (AAA) amid an ongoing dispute between the two organizations.

On Aug. 14, the CCGNJ told SBC Americas it will reject the request, calling it invalid and vowing to continue running the resource across the U.S. without the NCPG’s involvement.

Two councils, one hotline

Per the CCGNJ, the New Jersey organization has operated 1-800-GAMBLER nationally since 1983. In the last few years, the NCPG has been running it via a license agreement with the CCGNJ for an annual fee of $150,000. However, since a three-year agreement expired in May of this year, the future of the national resource has been thrown into doubt.

In court do..

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