On Tuesday, ROGA and the RGC announced a partnership to launch a certification program for online operators in the U.S. The certification creates a new industry benchmark through an evaluation of self-exclusion and player support tools. Staff training is also evaluated during the certification process designed to bolster RG programs and practices.
The certification identifies operators that go beyond state and regulatory standards.
“A sustainable online gaming industry must be built on evidence-based best practices, and this partnership with RGC will advance this mission by building a trusted and independent assessment to certify robust responsible gaming standards,” said ROGA Executive Director Dr. Jennifer Shatley.
ROGA members will undergo evaluation for the certification with the group accounting for roughly 90% of the legal ..