UK

William Hill handed ASA order to remove welcome bonus promo

The Advertising Standards Authority has ordered William Hill to remove an advertisement for misleading language around the use of payments for welcome bonuses.

The advert was seen on search engine Bing and featured a promotion advertising a ‘Bet £10 get £60’ welcome bonus from the online casino and sports betting operator.

Raising the issue with the ASA, a complainant noted that, when clicking on the link included in the advertisement, some small print stated that Apple Pay could not be used as a payment method.

This was considered as a significant term of the promotion, and omitting this information from the advertisement has been considered as misleading customers.

The ASA’s assessment sided with the complainant, referring to the Committee on Advertising Practice Code that governs UK advertising and marketing standards and practice.

Under the CAP Code, all marketing communications and promotions must state applicable significant conditions where omission is likely to mislead. ..

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GambleAware research claims safer gambling adverts are failing

UK player harm charity GambleAware has called for public health warnings on gambling adverts, as research shows that messaging over gambling risks is not cutting through with the public.  Researchers found the UK industry’s ‘Take Time To Think’ slogan was inadequate and should be replaced with the following messages: GambleAware Chief Communications Officer Alexia Clifford…

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Legal Eye: UK Gambling braced for its defining summer test series

Harris Hagan dissects the affairs of a busy opening to May, in which the Gambling Commission published its Summer 2023 Consultation Response providing its timelines to test key proposals of the Gambling Review’s White Paper.

The spotlight glares on the compliance of UK gambling, entering a transformative phase as the Commission seeks to apply comprehensive changes from financial vulnerability assessments to game design, aiming to bolster consumer protection and ensure responsible gaming environments.

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On 1 May 2024, the Gambling Commission published the response to its Summer 2023 Consultation on Proposed Changes to the LCCP and RTS (the “Summer 2023 Consultation Response”), confirming widespread changes to the rules that regulate licensed gambling operators in Great Britain, including in relation to financial vulnerability checks and financial risk assessments; remote games design; direct marketing; age verification and personal management licences.

Meanwhi..

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GambleAware highlights ‘pressing need’ for holistic response

GambleAware has announced that more than 100,000 people have used its new online self-assessment tool to manage the impact of gambling harm.

Of these, the charity reported that around 28,000 contacted the National Gambling Helpline – on the phone or the live chat tool – for additional support and information from a trained advisor.

Launched in April 2023, more than 8,000 professionals across other sectors have been trained to identify the signs of gambling harm, as part of a comprehensive approach to prevention.

Zoë Osmond, CEO of GambleAware, commented: “The figures released today underscore the critical role third-sector services play as part of a whole-system-approach to addressing gambling harms.”

Notably, the uptake of the online tool also aligns with a 20% rise in individuals receiving support through GambleAware-commissioned National Gambling Support Network (NGSN).

Osmond added: “As we approach the Government’s planned announcement around the structure of the new system, ..

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