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UKGC agrees settlement with bet365 over social responsibility failures 

The UKGC has settled with bet365 with a sanction of £582,120 after the operator was found to have had shortcomings when it comes to the anti-money laundering and social responsibility requirements of its bingo and casino business.

The decision comes after a Commission compliance assessment took place in March last year, which discovered the bet365 failings.

Kay Roberts, Executive Director of Operations at the UKGC, emphasised that the failings aren’t as severe as other gambling businesses in recent years. However, she stated that the braches didn’t stand up to the high standards the regulator expects from operators.

She stated: “We expect high standards from operators in terms of keeping gambling safe, fair and crime-free, and will always take action to correct any failings. This operator is very aware that a repeat of these failings will result in escalating regulatory action.”

One of the failures stemmed from the firm’s interactions with customers, which were frequently not tail..

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Responsible Online Gaming Association formed by US operators

Several US online gambling operators have teamed up to establish the Responsible Online Gaming Association, an independent trade association that seeks to develop and advance responsible gaming practices.

Seven operators – bet365, BetMGM, DraftKings, Fanatics Betting and Gaming, FanDuel, Hard Rock Digital and PENN Entertainment – have come together to help “educate, equip, and empower consumers to enjoy the fun of online gaming in a responsible way”.

The ROGA will be led by Executive Director Jennifer Shatley, who has more than 25 years of industry experience. She will be responsible for facilitating “widespread education to all relevant parties on the subject of responsible gaming”.

Over $20m has been committed by the group of operators to fund the association and help promote responsible gaming.

“I am humbled, honoured and excited to be selected to lead ROGA during this important period of growth in legalised mobile gaming,” stated Shatley.

“Many of America’s largest legal mobil..

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Svenska Spel may appeal SEK 100m penalty fee for duty of care failures

Svenska Spel Sport & Casino AB has been given a warning and a penalty fee of SEK 100m (€8.7m) by Spelinspektionen, Sweden’s gambling inspectorate, for duty of care failures.

In response, Fredrik Wastenson, Svenska Spel Sport & Casino’s President and Business Area Manager, has stated that the operator does not share the same opinion as the authority and will be considering whether to appeal the decision.

In its report, Spelinspektionen noted that it began an audit of Svenska Spel’s operations on December 21, 2021, investigating how the operator complies with the Swedish Gambling Act’s duty of care.

The authority reviewed how Svenska Spel handled ten customers who lost the most money during the supervision period of October 17, 2021, to December 17, 2021.

In terms of the violation, Spelinspektionen declared that all customers during the audit period showed signs of excessive gambling; there was a lack of protection, follow-up and help to reduce gambling; and that the operator didn’t..

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Spelinspektionen threatens Yggdrasil over unlicensed customers

Spelinspektionen, Sweden’s Gambling Inspectorate, has issued a warning and a penalty fee of SEK 300,000 (€26,000) to Yggdrasil Gaming for non-compliance with regulations related to licensed supplier services/authorisations.

The regulator has stated that, through its investigations into unlicensed gaming websites on January 16, 2024, it determined that Yggdrasil had provided gaming software to an operator who didn’t have the necessary Swedish licence to operate in the country.

Within its report, Spelinspektionen said that it was told by Yggdrasil that the supplier had “internal flaws” within its monitoring system of dealer agreements which caused the violation and that it had promptly removed its games and other assets from the operator in question by January 23, 2024.

Spelinspektionen determined that the violation was “serious” and that Yggdrasil could have their licence revoked, but a warning was deemed “sufficient” as the regulator believes the supplier will conduct business goin..

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Spelinspektionen to analyse risk of criminal activity on gambling accounts

The Swedish government has instructed Spelinspektionen – the country’s gambling authority –to analyse the risks of gambling accounts being used for money laundering and other criminal activities.

The Swedish gambling regulator noted that if there is a need, it must create proposals to counteract such activity, including providing a breakdown of socio-economic consequences.

In addition, Spelinspektionen has also been asked to see if gambling accounts should be covered by the account and safe deposit box system – Konto- och värdefackssystemet – and what would happen if such accounts were added to the system.

The account and safe deposit box system allows authorities to quickly identify accounts and safe holders at financial firms. This is achieved through the Swedish Tax Agency’s technical platform Mekanismen, which allows authorities to directly and immediately receive information about accounts and safe deposit boxes at credit and investment companies.

Earlier this month, Spelinspe..

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Gambling Commission clears 888 after licence review

888 has been cleared by the UK Gambling Commission of any regulatory penalties following a review of its licence.

A review of 888’s licence was initiated by the UKGC after FS Gaming sought to acquire a stake in the gambling company last June.

FS Gaming took a 6.5 per cent stake in the firm during that month, with a subsequent proposal centred around the potential appointments of Lee Feldman, Kenny Alexander and Stephen Morana as Chair, CEO and CFO, respectively.

However, with each previously holding senior leadership positions at GVC Holdings, the now rebranded Entain, 888 was in communication with the UKGC about the shareholding and proposal.

During this period, GVC was also under an HM Revenue & Customs investigation into the company’s former Turkish business, which concluded in December last year with a £585m settlement from Entain with the Crown Prosecution Service.

888 terminated its discussions with FS Gaming in July and ended up going in a different direction with its senio..

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iGO seeks proposals for a centralised self-exclusion solution

iGaming Ontario has launched a proposal period for a centralised self-exclusion solution for igaming in the Canadian province.

Initially announced in November last year, the iGO is seeking a partner to set up the service to help players stop or take a break from gambling, with the application open until April 24.

Through a multi-year agreement, the successful bidder must integrate their system seamlessly with all igaming operators in Ontario, including the OLG.

The system must also offer easy access to create and manage a self-exclusion profile for anyone 19 years or older, as well as implement KYC, ID verification, registration, renewal and reinstatement processes which are intuitive, simple and offer supporting information.

Companies who wish to take part in the bidding process can do so by visiting iGO’s procurement page on MERX.

Earlier this year, iGO noted that the Ontario igaming market concluded 2023 with new highs in wagers made, revenue and active accounts since its laun..

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ASA rejects complaints over BetMGM marketing

The Advertising Standards Authority has dismissed complaints that challenged whether BetMGM’s TV advert featuring Chris Rock was of strong appeal to those under 18 years old.

Seen on October 4, the advert in question was part of BetMGM’s launch in the UK market, featuring Rock on a golden speed boat with a lion, travelling from the Bellagio Fountains in Las Vegas to the River Thames in London, ushering in a “golden era” for sports betting and online casino.

The ASA noted that three complainants challenged whether the ad included an individual who was likely to be of strong appeal to those under 18 years of age, and therefore breached the code.

In response, BetMGM’s UK operating partner LeoVegas noted that an extensive assessment was carried out to select a campaign ambassador who wouldn’t appeal to anyone under 18, including a full risk assessment of Rock’s suitability.

BetMGM believed that because he was 58 years of age and was not a UK-based personality, he was not likely to be k..

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Everi Holdings supplies AML solution to Great Canadian Entertainment

Everi Holdings has partnered with Great Canadian Entertainment to supply its anti-money laundering solution to the operator’s properties.

Through the deal, the supplier’s Everi Compliance AML solution will be provided to Great Canadian’s Casino New Brunswick and Casino Nova Scotia properties, joining over 600 gaming properties across North America that use the Everi Compliance AML software.

“We evaluated various AML solutions in our selection process and determined that the Everi Compliance solution best fits our needs,” stated Sukvinder Singh, Chief Compliance Officer at Great Canadian.

“We are looking forward to working with the Everi team to enhance our AML program in our Atlantic properties.”

Everi’s agreement with Great Canadian comes as the supplier undergoes preparations to merge with IGT’s Global Gaming and PlayDigital segments.

The supplier is hopeful that the IGT merger will “create a global leader in gaming equipment, fintech services and casino systems” and a “comprehe..

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UKGC: ‘Proportionate approach’ needed to evaluate Gambling Act Review impact

The UK Gambling Commission’s Head of Evidence Assurance and Evaluation, David Taylor, has outlined the commission’s “proportionate approach” to evaluating the potential measures of the Gambling Act Review and their effectiveness.

Taylor noted that the UKGC’s involvement in the changes to gambling regulation in the UK does not end once the changes have been implemented, as alongside the Department for Culture, Media and Sport, they will need to monitor and evaluate the measures carefully.

Highlighting proposed changes to UK gambling such as when and how companies interact with customers as well as product content rules in land-based and remote gaming, the UKGC’s evidence head stated that it must be evaluated if the measures are producing the desired effect.

Taylor said: “We need to establish if they are being delivered effectively, understand if they are achieving their intended outcomes and impacts, identify any unintended consequences, and capture learning to inform the implementat..

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