SBC News

Nicola Jaques to lead GambleAware’s Lived Experience Council

GambleAware has named Nicola Jaques as the new Chair of the group’s Lived Experience Council (LEC).

The gambling harm charity emphasised that the LEC plays an ‘integral part’ in informing, developing and monitoring its plans. It includes a variety of people whose lives have been impacted by gambling harm, including affected others.

Jaques commented: “It’s a privilege to have the opportunity to lead GambleAware’s Lived Experience Council.

“I am proud to be part of the ongoing fight against gambling harm with GambleAware and exceptionally grateful to help guide plans for the charity which has helped improve the lives of families like mine.”

GambleAware also emphasised how the LEC builds on its commitment to ensure its work is collaborative and best placed to support the communities most in need.

Meanwhile, Robert Parker has also joined the LEC and is the first member from Wales. He joined the LEC to share and use his personal journey of gambling harms to provide hope to others.

“..

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GambleAware unveils first RET contributions ahead of statutory levy change

Gambling harm prevention charity GambleAware has reported around £300k in Research, Prevention and Treatment (RET) donations received between April and June (Q1).

With the exact total standing at £294,722.99, the contributions list generally follows a rule of thumb where GambleAware receives a relatively small proportion of donations in Q1, gradually leading up to a greater proportion in Q4 (January-March).

The biggest RET donation was made by Skill on Net Ltd – a total of £40,000 – followed by Star Racing Ltd with £27,547.37 and ProgressPlay Ltd with £24,346.

The least amount was donated by GameBeat Studio with £7, while Angus Wallace (trading as Gus Bookmakers) made a total of £10 in Q1 contributions.

It is expected that the 2024/25 fiscal year will be the last year in which operators make their donations directly to the charities listed on the UK Gambling Commission’s (UKGC) LCCP registry of approved organisations.

The change precedes the introduction of a statutory levy th..

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UKGC: Pilot on affordability checks prioritises identifying high-risk accounts

The UK Gambling Commission (UKGC) has provided a technical update on its upcoming pilot for financial risk assessments for customers.

As announced on 1 May 2024, the Commission will begin its pilot of frictionless ‘light touch’ financial risk assessments from 30 August.

The pilot will initiate the Commission’s four-stage plan to adopt regulatory changes to “remote game designs, terms and conditions on direct marketing, light-touch financial vulnerability checks, and tightening processes to support age verification checks in premises.”

On 30 August, the Commission will begin its six-month pilot on light-touch affordability checks, applied to an initial threshold of customer deposits of £500 a month.

The pilot aims to reduce the deposit threshold to £150 a month by 28 February 2025 as the mandatory limit for affordability checks to be applied by online operators.

As noted, the pilot is being undertaken with credit agencies and online gambling operators to examine the potential custo..

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Svenska Spel achieves 93% income from non-risk customers

Svenska Spel states that it has generated 93.2% of its corporate income from ‘healthy revenues’ during Q2 trading.

Sweden’s state-owned gambling group continues to publish its ‘transparent safer gambling metrics’, alongside Kindred Group and ATG, as part of a pledge maintained by ‘Sweden’s three largest gambling firms.’

Q2 trading saw Svenska Spel generate net gaming revenues of SEK 1.87bn (€166m), of which 93% was generated from low-risk customers.

The figure represents a 1% improvement for Svenska Spel from the 92.2% income generated from healthy revenues in the previous quarter.

Healthy revenues are defined as income generated from customers who gamble responsibly with a low risk of developing gambling problems. The metric underlines Svenska Spel’s strategic focus on safely targeting recreational gamblers.

The calculation of healthy revenue is based on risk models applied within Svenska Spel’s Playscan analysis tool, which categorizes customers by analyzing their gambling habit..

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Durov arrest throws light on Telegram’s exposure to illicit gambling 

The arrest and investigation of Pavel Valeryevich Durov, CEO of encrypted social media and messaging platform Telegram, has spiralled concerns related to the promotion of unlicensed crypto gambling websites.

Durov was arrested on the tarmac of a Paris airport this saturday by French authorities, largely due to concerns about moderation of illicit commerce and harmful content displayed on Telegram’s platform, which engages with a reported +1 billion users worldwide.

The Russian-born businessman, a citizen of Russia, the UAE, Saint Kitts and Nevis, and France, has caused an international stir. His capture was branded a ‘politically motivated arrest’ by the Kremlin – despite some past criticisms Durov has made of the Putin government – and led to calls of ‘Free Pavel’ by X CEO Elon Musk, who stated that Durov had become a prisoner of the EU’s ongoing war on free speech.

Authorities have a myriad of concerns about Telegram and its use. This includes claims of criminal activity on the a..

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Irish bank adds voluntary gambling block to bank accounts

Allied Irish Bank (AIB) has applied a ‘voluntary block’ on gambling transactions for customers of its debit and credit card services.

The voluntary block on gambling transactions has been made available to all 3.3 million AIB customer accounts and bank app users.

AIB, which operates as the Republic of Ireland’s largest retail bank, stated that the new controls would support vulnerable customers from harm and prevent families from facing financial risk.

This update sees AIB follow Ulster Bank, becoming the second Irish bank to impose a direct block on gambling transactions.

The block has been further applied to the financial services of EBS Ireland, the insurance and lending subsidiary of AIB.

The AIB gambling block feature is optional and can only be activated at the request of the customer. The block will be deployed across all customer accounts, including business services.

AIB customers requesting the gambling block can call the AIB Additional Support Helpline on 0818 227 056 ..

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North Macedonia: Entrenched camps muddy path towards gambling resolutions

A new government takes charge of implementing much-needed reforms to North Macedonia’s Gambling Act. Regulatory proceedings will have to accommodate the complexities of North Macedonia’s societal and ethnic make-up and its relationship with Balkan neighbours.

Examining the political dynamics and fault lines of a young North Macedonia reshaping its gambling regime, Ivan Kurochkin, Partner and Head of the Eastern Europe Desk at 4H Agency, provides a low-down on Europe’s most complex regulatory jurisdiction.

In May, North Macedonia witnessed the landslide victory of the ‘Nationalist Allies’ (VMRO-DPMNE) led by Gordana Siljanovska-Davkov, who became the Balkan nation’s sixth President and first female leader since independence from the former Yugoslav Republic in 1991.

Having been in opposition since 2017, the right-wing bloc led by Gordana secured an overwhelming majority at Skopje’s Kuvendi (General Assembly). The bloc has pledged to implement a ‘nationalist mandate’ to “eradicate cor..

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Tabcorp fined $4.7m for staff failures in Victoria

Tabcorp has been fined AU$ 4.6m (€2.7m) for “several instances of non-compliance” in its wagering business in the state of Victoria.

The fine was issued by the Victorian Gambling and Casino Control Commission (VGCCC), which deemed that Tabcorp had “repeatedly breached the Wagering and Betting Licence and Responsible Gambling Code of Conduct between August 2020 and February 2023.”

The Commission cited that Tabcorp failed to uphold its regulatory duties as staff had “inadequate training to responsibly deliver its products and services.”

Infringements saw Tabcorp staff promote direct marketing material to a customer who had opted out of receiving promotional offers. Furthermore, staff failed to provide appropriate support to a customer exhibiting observable signs of distress or indicators of potential gambling harm.

Disconcertingly, the Commission highlighted an instance where a Tabcorp account manager placed a ‘responsible gambling call’ to a customer whose betting patterns had been ..

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GambleAware sounds alarm on household exposure to problem gambling   

GambleAware has raised concerns that up to 1.65 million children are growing up in households where an adult is experiencing gambling problems.

The figure is estimated based on new YouGov data from the “Annual GB Treatment and Support Survey 2023,” commissioned by GambleAware.

The survey continues YouGov’s research on behalf of GambleAware, conducted since 2019, to explore the usage of, and reported demand for, advice, support, and treatment among those who gamble and those affected by another’s gambling.

GambleAware considers the survey’s research and insights critical for its organisation to identify gaps and needs within all forms of treatment support services for those experiencing gambling harms and to examine wider impacts.

Of particular significance, YouGov’s 2023 survey provides “first-of-its-kind data” on the legacy harms of gambling among those who have suffered from problem gambling.

Legacy harms are detailed as a key research area, as the survey reports that 7% of the ..

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Province of Buenos Aires swoops in to protect minors against gambling

The Argentinian province of Buenos Aires has launched a new campaign to prevent gambling ads from reaching minors.

As first reported by SBC Noticias, the campaign with the slogan “Placing a bet doesn’t pay off” will be visible across all communication platforms currently popular among youths, especially social media as most high school students are “spending at least five hours a day in front of their cell phones”.

In an interview with local radio station AM 750, Julieta Calmels, Undersecretary of Mental Health, Problematic Consumption and Violence for the province of Buenos Aires, commented: “We are articulating actions to expose a problem that is widespread: the large number of hours that we are exposed to, and above all young people, to screens and games with betting.

“We believe that it is time to take care, prevention measures. Measures are being taken in the two chambers of the legislature. At the same time, this campaign proposes that it does not give the question of bettin..

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