SBC Americas

AGA, operator partners unveil new RG Intervention Effectiveness Scale

The American Gaming Association (AGA) is attempting to make it easier to evaluate the effectiveness of responsible gambling messaging with its new Responsible Gaming Intervention Effectiveness Scale (RG-IES).

The AGA, in cooperation with Bally’s, BetMGM and FanDuel, announced the RG-IES on Sept. 11. The scale has been developed by professors Dr. Jonathan Ross Gilbert and Dr. Marla Stafford, whom the AGA and the three operators provided with funding and access to thousands of players to test certain RG messaging.

The scale provides academics, industry members and others interested in responsible gambling with a new, research-based tool they can use to evaluate responsible gaming messages.

“While no single scale or measurement tool can fully capture effectiveness in this area, we believe this new scale is an important starting point in evaluating whether or not a message has the potential to resonate with the public and are grateful to the researchers who led this important effort,” ..

Read more

Massachusetts regulators finally hold roundtable on limiting sports bettors

The much-anticipated meeting of the Massachusetts Gaming Commission where the group discussed the practice of limiting bettors was certainly more informative than the first effort.

For starters, every retail and online operator actually showed up, as opposed to a May meeting where they rescinded their participation after they learned they would not be able to discuss what they believed were proprietary secrets about how their trading rooms work.

This time around, the trading team was not particularly well represented, but compliance and counsel for operators appeared to discuss the issue. While they did not go into explicit detail, the group did offer the commissioners several explanations of situations where limiting takes place.

Operators also offered some insight into just how many people were being told they could not bet as much as they wanted.

Operators allege limiting impacts an extremely small population

BetMGM representatives said roughly 1% of Massachusetts patrons had b..

Read more

Responsible Online Gaming Association creates college education campaign

The Responsible Online Gaming Association (ROGA) has unveiled a new national college responsible gambling education campaign.

In partnership with EPIC Global Solutions, Kindbridge Behavioral Health and the Toronto-based Responsible Gambling Council (RGC), ROGA will develop and implement a comprehensive, evidence-based program specifically tailored to the unique needs of university-aged students.

The initiative will leverage digital delivery tools to provide responsible gambling and financial literacy education to students across diverse campuses and demographics throughout the U.S.

ROGA is an independent trade association of leading gaming operators. Executive Director Dr. Jennifer Shatley said in a release that while some programs focused on student-athletes already exist, “there are very few resources currently available to the broader university student population.”

“To fill that gap, ROGA is proud to be collaborating with leading organizations that bring diverse expertise and e..

Read more

EPIC Global Solutions lands RG partnership with PrizePicks

PrizePicks is leveraging a new partnership to promote responsible gaming.

The Georgia-based daily fantasy sports operator has secured a partnership with gambling harm consultancy EPIC Global Solutions to expand its RG initiatives. As part of the partnership, EPIC will provide educational training for PrizePicks employees on RG measures and how to identify signs of problem gambling and various prevention methods.

The in-depth training will include presentations from EPIC’s team of RG experts.

“At PrizePicks our aim is to set and continuously raise the standard for responsible gaming in the DFS space and we look forward to working with EPIC to strengthen our internal RG resources,” said PrizePicks Senior Director of Responsible Gaming Phil Sherwood. “These educational training sessions will help create safer and more enjoyable experiences that will ultimately improve the gaming ecosystem.”

The partnership will also see EPIC conduct an organizational assessment throughout PrizePicks. ..

Read more

Bally’s lands three-year partnership with EPIC Global Solutions

EPIC Global Solutions is partnering with one of America’s largest entertainment and gaming companies.

The London-based gambling harm consultancy has secured a three-year partnership with Bally’s to promote responsible gambling and create a safe and fair environment for players. The two entities will also work together to impact communities.

“Bally’s and EPIC Global Solutions are committed to setting new standards for responsible gaming with a three-year commitment,” said Bally’s CEO Robeson Reeves. “Together, we are creating safer and more enjoyable gaming environments through educating multiple partners in the gaming ecosystem, harnessing the power of EPIC’s lived experience approach in both the U.K. and the U.S.”

As part of the partnership, employees at Bally’s will be provided with training from EPIC that will help staff on casino floors and in customer service roles identify and protect customers who are impacted by gambling harm. Bally’s and EPIC will also create original socia..

Read more

GLI gives mkodo’s GeoLocs compliance platform seal of approval

Gaming Laboratories International (GLI) has given compliance specialist mkodo‘s GeoLocs geolocation compliance platform its seal of approval via a successful independent assessment.

The comprehensive assessment evaluated GeoLocs’ geolocation verification controls, which ensure that users of online gaming and sportsbook products are physically located within the allowed jurisdictions. GLI thoroughly examined the platform’s performance across different devices, operating systems, and network environments.

GLI found that GeoLocs accurately and effectively identifies user location and prevents access from prohibited regions, as well as detecting and blocking various attempts to bypass geolocation controls. It concluded that there were no geolocation risks identified in the software.

“The assessment of mkodo’s GeoLocs platform was completed with no geolocation risks identified, showcasing the robustness and reliability of the platform,” said GLI Senior Vice President of Quality and Techn..

Read more

FanDuel’s new ‘Trusted Voices’ program helps families discuss gambling

FanDuel has launched a new program, Trusted Voices: Conversations About Betting, to coincide with September’s Responsible Gaming Education Month.

Trusted Voices is designed to equip trusted adults such as parents, guardians and coaches with tools and resources to talk to young people about gambling, associated risks, how to recognize warning signs and where to go for support.

It is part of a new partnership between FanDuel and former NBA player and basketball coach Randy Livingston and his wife, sports agent Anita Smith. The operator notes that Livingston experienced experienced problem gambling himself. He and Smith have become the newest members of FanDuel’s RG Ambassador Program.

“As legal sports betting continues to become more accessible, I knew I wanted to use my experience to help families engage in proactive and informed conversations about gambling,” said Livingston. “It became apparent to me and Anita that FanDuel shares our goal of helping parents navigate these tough, bu..

Read more

Gambling harassment campaign for athletes launched in Ohio

Ohio for Responsible Gambling is taking steps to protect student-athletes from gambling-related harm.

The initiative has launched More Than A Bet, a new campaign aimed at fostering a safe environment in sports as the online sports betting industry continues to grow.

“The mental toll of online harassment is unacceptable,” said Ohio Casino Control Commission Chairman Tom Stickrath. “By learning about the issue and supporting student-athletes, we can change the narrative.”

The campaign is geared toward student-athletes and coaches and provides resources on how to deal with gambling-related harassment. More Than A Bet also provides educational tools on gambling-related harm for counselors, team officials and campus faculty.

More Than a Bet has a section exclusively geared toward coaches that provides educational tools to combat online abuse toward student-athletes. It also provides users with the opportunity to take an anonymous quiz to gauge their risk for a gambling disorder.

Ohio f..

Read more

BetMGM to promote Responsible Gaming Education Month at NFL stadiums

MGM Resorts International and its joint-venture operator BetMGM are linking up with the American Gaming Association (AGA) to promote Responsible Gaming Education Month (RGEM 2024) in September.

The two companies will display GameSense messaging and resources around numerous NFL stadiums for the second year running. GameSense is an industry-leading responsible gaming program developed and licensed to MGM Resorts in 2017 by the British Columbia Lottery Corporation (BCLC).

GameSense messaging will be promoted prominently at nine NFL stadiums this summer:

Acrisure Stadium (Pittsburgh Steelers)

Allegiant Stadium (Las Vegas Raiders)

Empower Field at Mile High (Denver Broncos)

Ford Field (Detroit Lions)

GHEA Field at Arrowhead Stadium (Kansas City Chiefs)

M&T Bank Stadium (Baltimore Ravens)

MetLife Stadium (New York Jets)

Nissan Stadium (Tennessee Titans)

State Farm Stadium (Arizona Cardinals)

“We’re excited to bring responsible gaming initiatives directly to fans in these NFL v..

Read more

Underdog’s GuardDog selects Game Safety Institute as next investment

Underdog Fantasy’s responsible gaming fund GuardDog has selected its next recipient of funds. The Game Safety Institute will utilize GuardDog investment in order to build and develop smart platforms that assess risk and educate players on RG best practices.

Game Safety Institute second group to receive GuardDog funds

“The majority of investment and innovation in RG over the past 15 years has been centered on solutions focused on the player. As these initiatives start to mature, we anticipate increased regulatory and industry focus on product safety. A recent survey of major global operators showed that almost all understood the importance of product safety, however only a third are satisfied with their current approach to understanding product risk,” said Sarah Ramanauskas, co-founder of GSI.

Founded late last year, The Game Safety Institute combines Ramanauskas’s experience in compliance at organizations like William Hill and Betfair with the tech experience of her co-founder Simo ..

Read more