CasinoBeats

Evoke bolsters player protection protocols with Mindway AI

evoke, formerly 888 Holdings, has partnered with Mindway AI, integrating its technology solutions onto its platform to bolster its player protection and responsible gaming protocols.

Mindway AI combines artificial intelligence, neuroscientific insights and expert human evaluations to enhance player protection using its GameScanner solution.

evoke will utilise GameScanner across its brands – including William Hill, 888, and Mr Green – to support its player safety strategy.

“Partnering with Mindway AI will allow us to take our approach to player safety to a whole new level,” commented Will Mace, Group Director of Player Safety at evoke.

“We are totally committed to ensuring our players have a safe, and enjoyable, experience. Mindway AI are unequivocally experts in identifying signs of potentially harmful gambling, and by harnessing that expertise, we will be able to really enhance our commitment to our players.”

Mindway AI has stated that its GameScanner solution is a “powerful ini..

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Kansspelautoriteit aims to improve Dutch gaming halls’ duty of care

Kansspelautoriteit, the Dutch gaming authority, has stated that it will utilise investigative findings to improve the duty of care at gaming halls across the Netherlands.

Throughout December 2023 and January 2024, KSA inspectors visited 20 gaming facilities across the country to investigate how duty of care was being implemented.

Sharing its findings, the gaming authority noted that the majority of gaming halls paid attention to duty of care, but added that its implementation could be improved upon in certain areas.

The KSA stated that gaming halls have taken steps to meet the duty of care requirements in the KOA Act, including preventing and limiting gambling addiction as much as possible, but the “practice is not always sufficiently in line with the expressed good intentions and what is included in the policy”.

“It is striking that the personal circumstances and playing behaviour of regular players are (more or less) known,” said the authority. “But there is sometimes a lack of a..

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Continent 8 offers new services as part of AWS partnership expansion

Continent 8 Technologies has expanded its partnership with Amazon Web Services and has been selected as an official solutions provider in the Solution Provider Program.

Becoming an SPP member, the global managed hosting, connectivity, cloud and cybersecurity solutions provider noted that the enhanced AWS collaboration has allowed it to introduce a new variety of services to simplify AWS cloud environments and infrastructure management.

Edward O’Connor, CTO at Continent 8 Technologies, stated: “The AWS Solution Partner Program milestone underscores Continent 8’s commitment to continuing its position as the service and solutions provider of choice to the igaming and online sports betting market.”

The new managed and professional services include Regul8 Guardrails, which provides customers with “customised designs and configurations for easy-to-integrate compliance across cloud environments while accelerating time-to-market and expansion into new jurisdictions”.

Meanwhile, the Manag..

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SkyCity Entertainment to utilise Gentoo Media’s GiG Comply tool

Gentoo Media, formerly known as GiG Media, has secured a partnership with SkyCity Entertainment Group, to utilise its automated compliance and brand protection tool, GiG Comply.

Through the agreement, GiG Comply will assist SkyCity in monitoring affiliate marketing, making sure that it is abiding by brand guidelines and regulatory requirements, with an emphasis on responsible gambling and safeguarding the brand.

Mads Birch Jespersen, Director of Marketing & Media from SkyCity, stated: “In a rapidly evolving online casino landscape like New Zealand and given the comprehensive compliance standards that SkyCity is determined to uphold, GiG Comply offers an additional filter for us to meet these standards.

“The tool allows us to explore and expand our online presence while keeping everything in line within our regulatory strategy.”

Gentoo Media noted that the link-up demonstrates the two parties’ dedication to high compliance and brand protection standards, with SkyCity able to meet ev..

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GGL discovers illegal gambling contributes four per cent of total GGR

Germany’s gambling authority, Gemeinsamen Glücksspielbehörde der Länder, has revealed that illegal gambling revenue was equal to up to four per cent of the country’s total GGR in 2023.

Publishing figures behind the country’s gambling ecosystem for the previous year, the GGL confirmed that illegal gambling revenue – defined as player losses in the report – stood between €400m and €600m.

Signalling that black market gambling is still rife in the nation, these figures are equal to around four per cent of the total market’s GGR, which came in at €13.7bn for the year.

Per segment, online gambling generated €3bn, 21.9 per cent of the total GGR, with online sports betting accounting for €1.8bn of this figure. Online slots and poker contributed €400m.

The regulator stated that 1,864 websites were checked across the period, of which it proceeded to block operations on 133 instances – 87 cases of offering illegal gambling and 46 cases of websites connected to black market advertising.

I..

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Codere Online, CT Interactive, NOGA: on the move

With comings and goings commonplace across the industry, Codere Online, CT Interactive and the Nederlandse Online Gambling Associatie are among those to have seen changes to their teams recently.

Codere Online

Codere Online has appointed three new members to its board of directors – Gabriel Saenz de Buruaga, Taavi Davies and Claude Noesen.

The appointments were part of the company’s annual general meeting and all three new members have been selected for an initial term of one year on the board, replacing Patrick Ramsey, Michal Elimelech and Laurent Teitgen.

Gonzaga Higuero, CEO of Codere Group, was also re-appointed as a director and will serve as Chair of the board.

Higuero stated: “We welcome these new additions to the Board and look forward to working with them to build upon the significant progress achieved by the company in recent years.”

Changes have also been made to Codere Online’s board committees. In the audit committee, Noesen has been appointed as a member, while Bor..

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Kansspelautoriteit increases fines for illegal gambling kiosks

The Dutch gaming authority, Kansspelautoriteit, has increased its fine policy for those offering gambling kiosks illegally.

Updating policy rules that have stood since 2014, basic fines have been raised by the gaming authority from €7,500 to €20,000 per device, to €25,000 to €100,000 per device.

The KSA describes a gambling kiosk as a “device that allows gambling on location” and that they’re sometimes referred to as an “internet kiosk or football kiosk”, adding that the games of chance featured are “almost always illegal”.

According to the gaming authority, slot machines don’t fall under the term gambling kiosk as they require an operating or presence permit. However, they noted that the number of gambling kiosks is increasing and that mobile devices such as laptops and telephones have an increasing share in the devices used.

The KSA added that administrative fines imposed “consist of a fixed fine amount per device found used in gambling” and that it doesn’t matter whether “the de..

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Danish casinos continue growth despite overall GGR decline in May

Spillemyndigheden has once again declared a year-over-year decrease in Denmark’s monthly gross gaming revenue across betting, gaming machines and land-based casinos.

Although overall GGR declined, online and land-based casinos improved, but betting and gaming machine figures fell in comparison to the same month the previous year.

Posting figures for May 2024, the Danish gambling authority reported a GGR of DKK 571m (approximately €76.6m), down 3.4 per cent when compared to May 2023’s DKK 591m.

May’s figure was also a decline in comparison to the DKK 595m reported by the market the previous month.

By game sector, Spillemyndigheden stated that online casino generated 48.69 per cent of the total GGR during the month, followed by betting with 28.82 per cent, gaming machines with 16.85 per cent and land-based casinos with 5.64 per cent.

Online casino GGR rose by 10.35 per cent YoY to DKK 278m (2023: DKK 252m) with gaming machines leading the way with 76.76 per cent of the total GGR for..

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Alberta Minister Dale Nally examines province’s future igaming direction

This story was first published on Canadian Gaming Business on June 25.

One of the most eagerly awaited speakers at the Canadian Gaming Summit last week was Alberta’s Minister for Service Alberta and Red Tape Reduction Dale Nally.

Nally has been mandated by Premier Danielle Smith to assess the feasibility of opening up Alberta’s regulated online gaming and betting market to commercial operators. After months of swirling talk about what this review might throw up, Nally confirmed in an address at CGS that the province will pursue an Ontario-style open licensed model. Just like in Ontario, the market will not be regulated by the provincial crown corporation responsible for gaming, in Alberta’s case Alberta Gaming, Liquor and Cannabis, but by a separate entity.

Nally spoke with Canadian Gaming Business in a little more depth about the plans for the province, why Alberta should be such an appealing market for operators and why First Nations considerations must be front and centre of all ..

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RGC CEO Shelley White announces her retirement

Shelley White has announced that she will be retiring at the end of the year, stepping down from her position as CEO of the Responsible Gambling Council.

Retiring in December, White has served as CEO of the RGC for almost eight years, joining the organisation in February 2017. The council has already begun its recruitment process for a new CEO.

Congratulating White on her upcoming retirement, the RGC stated in a LinkedIn post: “Shelley’s commitment to RGC and the people, organisations and communities we serve globally is unparalleled. We will celebrate Shelley and the remarkable contribution she has made to RGC as her retirement date approaches.”

White published her own LinkedIn post about her upcoming retirement, praising the RGC and their responsible gambling work for giving her a “worthwhile, exciting and fulfilling journey”, while also taking the time to promote the vacant CEO position.

“It has been an honour to serve as CEO of the Responsible Gambling Council,” noted White.

“..

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