CanadianGamingBusiness

Ontario Liberals file legislation to ban online gambling advertising

A group of Liberal Members of Provincial Parliament (MPPs) in Ontario have authored legislation that would ban most online gambling advertising in the province.

MPP Lee Fairclough’s Bill 107, titled the “Stop Harmful Gambling Advertising Act,” was officially introduced in the Legislative Assembly of Ontario on Monday, April 20. It adds to a federal effort to rein in sports betting-specific advertising, S-211, which has passed the Senate and currently sits in the House of Commons.

MPPs target all online gambling ads, not just sports

Unlike that federal Private Member’s Bill (PMB), which aims to establish some kind of national framework for regulating sports betting ads, Fairclough’s PMB proposes an explicit ban on online gambling advertising at large. It would amend Ontario’s Gaming Control Act of 1992 to prohibit any of Ontario’s almost 50 online sportsbooks or online casinos from advertising or otherwise promoting their sites or products in the province.

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BC unveils upgraded 24/7 provincewide gambling support system

TheBritish Columbia government announced on Wednesday that it is revamping the way it provides gambling support to residents.

Effective April 1, B.C. will upgrade its Gambling Support BC program with what it describes as a new integrated, provincewide service-delivery model, intended to provide people with faster and easier access to resources no matter where in the province they live.

Delivered through a partnership with Telus Health, the updated service will combine the existing 24/7 Gambling Support Line and clinical counselling services into one coordinated system.

“The evolving nature of the gaming industry, such as the growth of online gambling, means we need to change the way gambling supports are provided,” said B.C. Minister of Public Safety and Solicitor General Nina Krieger in a news release issued on March 25. “The new service-delivery model will make accessing supports easier and more responsive for British Columbians in the moments when they need it most.”

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Alberta follows Ontario by making RG Check mandatory for iGaming

As Alberta continues to build the foundations for its upcoming regulated iGaming market, the market’s conduct-and-manage agency has followed Ontario’s lead by partnering with the Responsible Gambling Council (RGC) on a key requirement for operators.

RGC and the Alberta iGaming Corporation (AiGC) announced on Friday that all registered online gambling platforms will be mandated to achieve the council’s RG Check accreditation.

RG Check was orginally developed by RGC in 2010 in consultation with policymakers, operators and people with lived experience of gambling harm. The independent responsible gambling verification program evaluates online casino and sports betting sites against evidence-based benchmarks, assessing their governance, player protection measures and marketing practices.evidence-based

The AiGC and RGC said the requirement will ensure that every licensed operator meets the highest standards for responsible gambling measures and supports.

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Feature: Is regulating betting advertising the federal government’s responsibility?

The legislation that would task the federal government with establishing national guidelines for regulating sports betting advertising may have been approved by the Senate two years in a row, but not all Canadian politicians in Parliament are convinced it’s the right way to go.

Bill S-211 would mandate the Minister of Canadian Heritage to consult with federal and provincial government representatives and a range of stakeholders to develop nationwide standards. Particular focuses would be on identifying measures to restrict ads as deemed appropriate, assessing ways to promote research and intergovernmental information-sharing and establishing guidelines for the prevention and diagnosis of gambling harms and addiction.

Last week, the National Framework on Sports Betting Advertising Act got its first lengthy presentation since it passed the Senate in October, as members of the House of Commons offered their thoughts to start the second reading process.

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iGaming Ontario prepares to launch ‘overdue’ self-exclusion system

Ontario’s regulated commercial iGaming market has many player supports in place, but one thing it doesn’t have is a simple and effective way for gamblers to cut themselves off from all licensed operators. That will change in 2026, as iGaming Ontario (iGO) will finally launch its long-awaited centralized self-exclusion (CSE) system for players.

As we approach four years since Ontario’s market launched in April 2022, and as it swelled to around 50 operators running more than 80 iGaming sites, iGO President and CEO Joseph Hillier acknowledged that centralized self-exclusion has been a long time coming.

“I think there’s a recognition that we’re overdue for this system,”Hillier told Canadian Gaming Business in an interview.

After a long ramp-up period, it sounds like things are on track for the program to finally go live in 2026.

“I think we’re pretty confident that midway through next year, we’ll be in a position to do our public launch,” said Hillier.

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OLG overhauls safer gambling team with series of senior hires

Ontario Lottery and Gaming Corporation (OLG) has bolstered its safer gambling team by appointing a number of experienced leaders.

The crown corporation’s Vice President of Safer Gambling, Aaron GlynWilliams, announced four additions to his team on LinkedIn this week, including two former Alcohol and Gaming Commission of Ontario (AGCO) personnel.

Nicole Hanna, the AGCO’s former public policy and regulatory compliance specialist, has joined the lottery as its new director of policy and controls, and the commission’s manager of innovation and insights, Aaron Henry, is now OLG’s senior manager of compliance.

In addition, ex-Ontario Technical Standards and Safety Authority director of strategic analytics Viola Dessanti will serve as OLG’s director of player risk monitoring and intervention, and former York Region Rapid Transit Corporation VP of communications Danielle Goodridge has been appointed to the role of director of strategy and governance.

“Over the past year, we’ve been evolving safer gambling into an enterprise-wide capability focused on prevention, early identification of risk and meaningful interventions across digital, land-based and retail play,” wrote GlynWilliams. “This work is about putting players first while supporting a sustainable, trusted gaming system. I’m excited to welcome and recognize an incredible leadership team that will help lead and scale this work.

“I’m grateful for the trust of this leadership team and the support across the organization as we continue to strengthen safer gambling in a way that is proactive, evidence-informed and truly player-focused.”

This spate of hires on the safer gambling side comes after OLG promoted from within a few weeks ago to name vice president and digital product specialist Amanda Marshall to the executive role of chief lottery officer.

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Alberta publishes RG-focused iGaming standards, proposes tax rate

There is still no firm launch date for Alberta’s regulated online gambling market, but there is progress this week when Alberta Gaming, Liquor and Cannabis (AGLC) published its Standards and Requirements for Internet Gaming (SRIG) on Jan. 13.

Alberta’s iGaming will be run like Ontario’s, wherein the AGLC is the market regulator and the Alberta iGaming Corporation (AiGC) is the conduct-and-manage agency that is roughly equivalent to iGaming Ontario (iGO).

Unlike the Alcohol and Gaming Commission of Ontario (AGCO), AGLC will be both regulator and operator. It will continue to run Play Alberta, the province’s only regulated iGaming platform, that will soon compete with commercial licensed online sportsbooks and casinos. Per various analyses, Play Alberta currently holds around 25% to 30% of iGaming play in the province.

While AGLC is now accepting applications from operators and suppliers, the commercial online casino and sports betting market launch is still months away. In the meantime, the 85-page draft AGLC standards answer some key questions that were left hanging when the province passed the iGaming Alberta Act in spring 2025.

Tax rate and licensing fees

Applicants to enter Alberta must complete a two-step process where they first register with the AGLC and subsequently sign a commercial agreement with the AiGC.

AGLC confirmed that operators will pay a one-time $50,000 application fee and a $150,000 annual registration fee, and must pay the annual fee for each iGaming site that they run in the province. On the supplier side, platform and gaming system providers will pay a $15,000 annual registration fee while other suppliers, such as payment providers, oddsmakers and Independent Integrity Monitors, will pay $3,000 per year.

Operators, the Canadian Gaming Association and other stakeholders called in the past for Alberta to adopt a similar tax rate to Ontario, which taxes operators at 20% of their non-adjusted gross gaming revenues.

Alberta appears to have heeded that call. While not specified in the standards, Canadian Gaming Business understands that the proposed tax rate is close to the 20% mark. The big difference from Ontario is that Alberta will deduct 3% of GGR before taxing it. A total of 2% will go towards First Nations funding and another 1% will be dedicated to social responsibility initiatives. After those deductions, operators will pay 20% of their remaining GGR to the government.

How can (or can’t) operators advertise?

Once fully registered and paid, operators will be allowed to start advertising and signing up customers immediately in Alberta in the ramp-up to the market actually beginning play.

Like Ontario, Alberta will place some restrictions on how operators can promote themselves. Most notable is a line in the standards that stipulates that “advertising and marketing materials must contain a responsible gambling message.”

While Ontario has certain requirements for operators regarding things such as spending a certain amount on responsible gambling messaging and only using public figures to advertise RG resources, Alberta seems to be proposing that all iGaming advertising must have an RG slant. An Alberta government release issued on Wednesday added that gaming companies will be required to ensure their advertising does not target minors and that pro athletes are not used to promote gambling activities.

Another note dictates that operators must ensure that none of the third parties they use for direct-to-consumer marketing or player referral services also work with unlicensed operators in the province.

AGLC puts player protection top of mind

As promised by Minister Dale Nally during legislative discussion of Bill 48 last year, Alberta’s regulations will place a strong focus on player protection.

Written into the iGaming Alberta Act itself was the use of a centralized self-exclusion system (CSE), a tool similar to the one iGO is aiming to launch for Ontario in mid-2026. AGLC confirmed that all licensed platforms must integrate with the CSE, which will allow every player to opt out of all iGaming sites, all land-based gambling venues or both categories at once. Operators will need to exclude any self-excluded players from all marketing.

The AGLC standards add that operators must also offer players in-app tools such as deposit and wager limits and cool-off periods, and that platforms’ responsible gambling materials must be periodically reviewed and updated to meet requirements and best practices.

Like Ontario does, Alberta will also mandate that operators take steps to prevent betting manipulation. Licensees will also have an obligation to establish controls to identify suspicious betting activity and report it to an Independent Integrity Monitor. AGLC has a detailed list of instructions for what needs to be reported, to whom, and how quickly.

iGaming Corporation recruitment ongoing

Minister Nally’s office told Canadian Gaming Business in November that the intent is to finalize the regulations soon. A spokesperson also added that work was underway to finish building out the AiGC.

AGLC Vice President of Gaming Dan Keene is currently serving as the AiGC’s interim CEO. Consulting firm Odgers Canada is leading recruitment for several other key positions, including chief compliance and operations officer, chief financial officer, chief information officer and general counsel.

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AGCO orders FanDuel to pay $350K for failing to detect suspicious wagers

FanDuel is being ordered by the Alcohol and Gaming Commission of Ontario (AGCO) to pay a hefty penalty for the operator’s failure to detect and report suspicious betting activity.

On Thursday, the AGCO ordered FanDuel Canada to pay a $350,000 penalty following a probe that identified wagers placed in Ontario that indicated instances of match-fixing.

The probe centered around 144 wagers placed between October 2024 and November 2024 by three Ontario player accounts on Czech Table Tennis Star Series matches. The AGCO’s investigation found that FanDuel failed to take proper action, allowing the three player accounts to place suspicious wagers for several weeks. According to the AGCO, FanDuel did not meet its obligations to identify unusual and suspicious betting behavior.

“While we are disappointed with the decision made by the AGCO to issue this fine, we are unwavering in our commitment to working with them to identify areas of integrity concerns and protect sports from those who seek to undermine fair competition and the games we love,” said a FanDuel spokesperson in a statement to Canadian Gaming Business.

The AGO’s investigation into the suspicious wagering activity found that FanDuel should have detected and taken action against instances of synchronized wagering across the three player accounts that led to unusual shifts in betting lines on two specific athletes.

The AGCO’s reporting requirements for suspicious activity

The AGCO requires licensed operators to report all suspicious wagering activity to Independent Integrity Monitors that share the unusual behavior with other operators in the province, allowing them to monitor their own services to determine whether illicit wagering is also taking place on their platforms. The Independent Integrity Monitors also share suspicious betting activity reported by operators to leagues and governing bodies.

“In an era of heightened scrutiny on sports integrity, iGaming operators must be vigilant and proactive in detecting suspicious betting activity and taking appropriate steps to protect their patrons,” said AGCO CEO Dr. Karin Schnarr. “We will continue to hold all regulated operators accountable to these standards. Protecting fair play is essential to maintaining public trust.”

FanDuel believes it took the necessary reporting steps

FanDuel is taking a different tone compared to the AGCO by contending that it took the necessary steps in detecting and reporting the unusual betting behavior in Ontario. FanDuel pointed to its integrity monitoring system that it said properly detected the wagers.

“Our integrity monitoring program enabled us to be the only operator to proactively identify, investigate and report this suspicious activity to integrity monitors. FanDuel then proactively reported this activity to the AGCO,” continued the Flutter-owned operator.

The company also voiced its displeasure the AGCO’s decision to levy a monetary penalty.

“As an operator that prides itself on the trust we have built with our stakeholders, we do not feel that this action accurately reflects the commitment and investment we have consistently demonstrated regarding protecting the industry, our customers, and the integrity of sport,” added FanDuel. “We are also concerned it could discourage the industry from engaging in best efforts to identify, investigate, and report on irregular activity.”

FanDuel has the opportunity to appeal the AGCO’s monetary penalty. The operator can submit an appeal within 15 days to the License Appeal Tribunal (LAT), which is independent of the AGCO. Entities that appeal monetary penalties typically receive a decision from the LAT within 40 days of appeal submission, with hearings on the matter also on the table.

FanDuel has not yet made a decision on whether it will appeal the AGCO’s penalty.

AGCO penalizes another licensed sports betting operator

The AGCO also recently levied a monetary penalty against theScore.

The commission imposed a $105,000 penalty for theScore failing to adhere to responsible gaming and player protection standards. An AGCO probe determined that theScore failed to detect potential gambling-related harm when a customer wagered $2.5 million with the operator, resulting in roughly $230,000 in losses over an eight-month period.

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iGaming Ontario prepares to launch ‘overdue’ self-exclusion system

Ontario’s regulated commercial iGaming market has many player supports in place, but one thing it doesn’t have is a simple and effective way for gamblers to cut themselves off from all licensed operators. That will change in 2026, as iGaming Ontario (iGO) will finally launch its long-awaited centralized self-exclusion (CSE) system for players.

As we approach four years since Ontario’s market launched in April 2022, and as it swelled to around 50 operators running more than 80 iGaming sites, iGO President and CEO Joseph Hillier acknowledged that centralized self-exclusion has been a long time coming.

“I think there’s a recognition that we’re overdue for this system,”Hillier told Canadian Gaming Business in an interview.

After a long ramp-up period, it sounds like things are on track for the program to finally go live, four years later.

“I think we’re pretty confident that midway through next year, we’ll be in a position to do our public launch,” said Hillier.

80+ websites, one way to self-exclude

Ontario’s licensed operators are required by the market regulator, the Alcohol and Gaming Commission of Ontario (AGCO), to host their own self-exclusion programs, and that requirement will remain in place.

But the AGCO has also stipulated since 2022 that some form of CSE system must be developed, a tool to allow in-need Ontario players to cut off their access to all of their online gaming accounts with regulated operators without needing to do so manually on each sportsbook or online casino that they use. iGO also lists participation in a future centralized CSE as one of its requirements for operators, similar to its mandate that all companies must commit to completing the Responsible Gambling Council’s RG Check certification.

WhenHillier took up the new role at the province’s iGaming conduct-and-manage agency in August 2025, he inherited a self-exclusion development process that had already been underway for a year. Having put out a request for a CSE tool to be created, iGO selected a joint bid from sports betting integrity monitoring specialist Integrity Compliance 360 (IC360) and technology firm DataWorks, the company formerly known as IXUP that developed Australia’s BetStop system.

Centralized means everyone, no exception

While iGO only conducts and manages Ontario’s commercial iGaming operators, not the government-run Ontario Lottery and Gaming (OLG) platform, the intention is for OLG to be included in the new CSE system along with all licensed online gambling sites.

“Ensuring all operators are participating in this program is critical,” Hillier told Canadian Gaming Business. “Ultimately, if we don’t have all the operators included, we don’t have a centralized self-exclusion program.”

The CEO added that iGO is cognizant of the fact that each operator has its own player protection protocols, its own technology plans and timelines, and its own thresholds for responsible gambling intervention action. He also noted that the large majority of licensed operators in Ontario operate in other jurisdictions too.

“The data situations of operators could differ very significantly from one to the other, so we’ve really tried to take that direct engagement and one-on-one approach to find what works and what doesn’t,” he said.

Ontario’s need for centralized self-exclusion, which is already operated in various forms by numerous U.S. states, has been so well recognized that Alberta is already planning to do the same. Minister of Service Alberta and Red Tape Reduction Dale Nally wrote a requirement for CSE into his iGaming legislation that passed in May 2025. Ontario and Alberta connecting their respective systems is something that could be explored when the latter province is finally up and running.

AGCO outlines self-exclusion standards

In the meantime, the AGCO published new guidance on Dec. 18 to prepare for the launch, which it will flesh out in more detail when the CSE platform goes live.

Already, it has clarified some basic requirements, including:

iGO must clearly define term lengths for self-exclusion, and must include six-month, one-year, and five-month options

iGO, in tandem with operators, must effectively prevent self-excluding players from creating new accounts to bypass the system

iGO and operators must ensure that self-excluding gamblers are not hit with marketing material, promotions or other incentives to play

Operators must take steps to log out and block players immediately once they self-exclude, as well as cancel and refund outstanding wagers and refund balances

Operators must ensure that the CSE program is “well promoted” on their sites

Ultimately, for iGO, the AGCO, and all stakeholders, this is about safety and sustainability.

“This is really a big opportunity to help players to feel more supported in those most critical moments, where they can make informed choices and have tools at their fingertips,” Hillier concluded. “A key priority for us is obviously the safety and security of the confidentiality of the information from players. Plus, operators’ big priority is having a sustainable player base. If they don’t have that, it ultimately impacts their overall success. This piece is part of that sustainability story.

“The technology is robust, we’ve got great vendor partners, and I’m quite confident on the look and feel of it. It’s about making it ubiquitous and accessible, and I think that’s where you’re going to see the substantive impact.”

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RGC launches in-stadium and social media partnership with Ottawa Senators

The Responsible Gambling Council (RGC) has dropped the puck on a new partnership with the Ottawa Senators that focuses on increasing awareness of and access to responsible gambling resources for hockey fans in Canada’s capital.

The Canadian independent non-profit organization’s prevention messaging is now featured during the NHL team’s home games via in-arena activations and digital signage at the Senators’ Canadian Tire Centre arena.

The RGC and the Sens are also running a social media campaign and contest across Ontario and Quebec. The council sponsors a “Great Saves” in-game feature at select home games, provides content through the team’s social media channels and offers promotional contests designed to engage fans while also sharing responsible gambling information.

Meeting sports fans where they’re at

The partnership runs through June 2027, with the option to extend.

“Sports and sports betting are increasingly connected in today’s entertainment landscape,” said RGC CEO Sarah McCarthy. “This partnership allows us to reach people when they’re getting in the game with their team, in those moments when emotions are running high and provide them with practical information about how to keep gambling safe and enjoyable.”

“The Ottawa Senators organization is excited to partner with the Responsible Gambling Council,” added the Senators’ VP of Corporate Partnerships, Martin Ballard. “This collaboration supports our commitment to fan wellbeing and aligns with our core values and beliefs.”

RGC signs up roster of sports partners

The RGC has worked with regulators, operators, treatment providers and other stakeholders for decades to promote safer gambling in Canada and beyond. Its work is rooted in evidence-based research and emphasizes prevention education and access to supports.

It has added the Senators to a group of sports partners that also includes Toronto sports ownership conglomerate Maple Leaf Sports & Entertainment (MLSE), the owner of the Toronto Maple Leafs, the Toronto Raptors, Toronto FC and the Toronto Argonauts, as well as the NFL.

The RGC also recently struck a deal with the Responsible Online Gaming Association (ROGA) to develop a first-of-its-kind U.S. certification for responsible online gaming. ROGA’s eight members include bet365, BetMGM, DraftKings, FanDuel, theScore owner PENN Entertainment and Bally’s, all of whom are operational in Ontario’s iGaming market. Its other two members, Fanatics Betting and Gaming and Hard Rock Digital, are exploring possibly expanding north of the border.

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