NCPG granted restraining order to keep 1-800-GAMBLER online

Conflict between the Council on Compulsive Gambling of New Jersey (CCGNJ) and the National Council on Problem Gambling (NCPG) could put the national 1-800-GAMBLER helpline in peril.

The NCPG has been granted a temporary restraining order to keep the national portion of the hotline online in the meantime.

NCPG in dispute with NJ problem gambling group

While NCPG operates and maintains 1-800-GAMBLER, the group actually licenses the number from the CCGNJ.

In a lawsuit filed in Mercer County Superior Court in New Jersey, NCPG summed up the situation regarding ownership of the number:

“As part of its operation of 800-GAMBLER, CCGNJ has obtained a registered trademark for the number itself and has a license that allows it to control the routing of calls that are made to that specific phone number.”

In June 2022, the NCPG entered into an agreement with CCGNJ to license the number for national use outside of New Jersey at a rate of $150,000 a year. That three-year agreement technically ..

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Iowa regulator fines FanDuel $125K for multiple violations

FanDuel is paying the price for multiple compliance violations in Iowa.

The Iowa Racing and Gaming Commission levied a $125,000 fine on FanDuel for five violations pertaining to betting markets and the operator’s responsible gaming tools.

FanDuel received fines for allowing improper wagers on the Super Bowl, golf tournaments, Olympic events and soccer matches. The prohibited golf wagers totaled $89,000.

The illicit bets on Olympic events totaled $62,000, while the smallest violation was $330.

FanDuel was also penalized for a lack of RG protections. Its $125,000 fine included a $30,000 penalty for failing to provide customers with adequate “working options” for RG.

“We take responsibility for the matters represented in the settlement before the commission today and understand that we did not meet the high standard that we hold for ourselves,” said FanDuel spokesman Ben Roth in a statement.

FanDuel responded to the regulator’s fines by enhancing its business practices. The Flutter-..

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Player Protection Stage puts RG in the spotlight at SBC Summit 2025

SBC Summit 2025 will once again shine a light on the industry’s responsibility of safeguarding players, with a dedicated Player Protection stage running throughout the event Sept. 16–18 at the Feira Internacional de Lisboa (FIL).

The Player Protection stage will offer the event’s 30,000 delegates an examination of how industry ethics intersect with regulation, technology and player behavior, featuring insights from experienced professionals across the sector.

“Player protection has rightly evolved from a regulatory checkbox to a core business strategy,” said Rasmus Sojmark, founder and CEO of SBC. “As global frameworks tighten and consumer expectations rise, the operators that succeed long term will be those that genuinely embed safety into their model.”

The Player Protection stage will tackle three core themes across the event. The first day will examine regulation, day two will explore emerging trends and day three will focus on innovative technologies that can better protect play..

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Dutch regulator fines three companies over illegal offerings

The Netherlands Gambling Authority, Kansspelautoriteit (KSA) is closely monitoring betting companies for illegal offerings as the country doubles down on player safety.

It has this week imposed a fine on three different entities; SBM Holding Group, Sun Block Media Labs 2.0 Ltd, and JEF Holdings Ltd, each for illegal online gambling. All breaches also included advertisements that were published on the affiliate website Casinoscout.nl.

What’s wrong with Casinoscout.nl?
Although the site initially promoted only licensed gambling operators, this changed earlier in the year when ownership of the site transferred to a new party.

Following the acquisition, the website began featuring content that promoted illegal gambling operators. The KSA made it clear that both offering illegal gambling services and advertising them is a violation.

After detecting the illegal promotions, the KSA issued warnings to the new owners, advising them to cease activity or face penalties. When the owners failed to respond, the KSA escalated the matter by contacting the Netherlands Internet Domain Registration Foundation (SIDN) to suspend the website.

This led to a temporary shutdown of Casinoscout.nl, and the owner briefly installed an IP block to restrict access from the Netherlands. However, illegal advertisements later reappeared, prompting the KSA to order a permanent site shutdown.

During its investigation, the KSA also discovered that Casinoscout.nl linked to another site, besteonlinecasinonederland.com, which was also found to be promoting illegal gambling. This second site is operated by the same group of owners.

Since the violations are ongoing, the KSA has now imposed a formal penalty order on all three companies. If they continue to advertise illegal casinos, each will face fines of €75,000 per week, up to a maximum of €225,000.

Prioritising local safeguarding
In continuing its crackdown on player protection, the KSA has also contacted ZEbetting and Betca regarding prohibited betting offers during tennis matches. Both providers were found to have offered wagers on winning or losing a set.

The KSA explained: “To prevent match-fixing and protect the integrity of the sport, Dutch gambling legislation prohibits betting on certain matches and events.

“These include events that are negative or easily manipulated. These events also include winning and losing specific sets in tennis matches. Therefore, bets on these events are prohibited.”

These warnings come less than three months after the regulator issued a €734,000 fine over a player protection breach involving young adults.

An investigation focused on 10 customer accounts, all belonging to players aged 18 to 23.

Each account showed clear breaches of responsible gambling standards, with some individuals losing “tens of thousands of euros”, and in certain cases, within a very short period.

By allowing such high losses without adequate intervention, the KSA asserted that the operator neglected its responsibility to protect vulnerable users, particularly those in the younger age group.

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Slovakia monitors high risk games as self-exclusion hits +20,000

ÚRHH, the Gambling Authority of the Republic of Slovakia, has announced that 20,500 citizens have used its RVO system to self-exclude themselves from gambling activities.

The figure represents a milestone for ÚRHH’s governance of Slovakian gambling following the legislative reforms in 2019, introduced under the new Slovak Gambling Act.

The RVO system (Register of Excluded Persons) was created as a core mechanism of the government’s new gambling framework in 2019, allowing individuals to voluntarily block access to all licensed gambling activities, both online and land-based.

ÚRHH’s Director General, Jana Mravíková, noted that the rising uptake in self-exclusion “confirms the functionality and justification of this key regulatory tool,” and reflects growing public awareness around gambling-related harm.

“Our goal is to create and maintain a safe and transparent environment in the gambling market,” she added, underlining the regulator’s broader efforts to promote prevention and education.

According to the regulator’s latest monitoring report, self-exclusion requests have more than tripled since May 2020, when the RVO recorded 5,871 registered individuals. In May 2025 alone, 513 new self-exclusion requests were processed, while 186 individuals requested removal from the system.

This development comes amid heightened scrutiny over the fast-growing online casino sector, which has now overtaken land-based gambling in both volume and revenue. ÚRHH reported that in 2024, online casinos accounted for €12.8bn in total bets, driving €480m in player losses — matching the combined losses from land-based casinos and gaming halls.

While overall gambling activity contributed a record €347m in tax revenue to the state budget in 2024, concerns are mounting over the disproportionate risks associated with digital gambling. Mravíková has pledged that ÚRHH will maintain close monitoring of the market’s divergence, especially in relation to high-risk online games such as slots and instant-play products.

Health experts have urged the regulator to consider stricter controls for online casino offerings, including time and deposit limits, affordability checks, and behavioural analytics to flag at-risk users.

While no formal policy has been adopted, ÚRHH has acknowledged that it is still evaluating whether specific safeguards will be introduced to strengthen consumer protections in the online space.

As consumer engagement continues to shift online, the future direction of regulation and the government’s approach to managing addiction and harm will depend heavily on the data being generated through the RVO and other player protection mechanism

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Tighter regulations loom for the Philippines

The environment for gambling in the Philippines could be about to become more hostile as the Central Bank is eyeing tighter restrictions for players in the country.

A draft circular set out by the bank is aiming to limit the amount of money players could deposit on gambling websites and see the introduction of a 24-hour cool off period following heavy usage.

The Bangko Sentral Pilipinas’ (BSP) issued circular places an elevated focus on the payment providers when it comes to ensuring player protection is effective in the country.

When it comes to Online Gambling Payment Service Limitations, the regulator has underlined that PSPs must facilitate the implementation of the new measures.

BSP said: “It is imperative to ensure that digital payment services of payment service providers are not misused for activities that are socially harmful and detrimental to financial health.

“These regulations establish standards and expectations for PSPs in the provision of online gambling payment services as well as set the enhanced know-your-customer measures to uphold applicable legal prohibitions on access to and participation in online gambling.”

There was also an emphasis on the importance of collaboration between the payment sector and operators when it comes to onboarding and player protection.

The circular described the PSPs and OPSs concerned as needing to “have prudent acceptance criteria and procedures for the onboarding and monitoring of online gambling operators”.

“The said criteria and procedures must incorporate the following: a. PSPs and OPSs concerned shall ensure that they engage or partner with OGO that are licensed/authorised by or registered with the appropriate government agency duly empowered by law or its charter to license or authorise entities or business to engage in such activities.”

Signposting must also be adequate when it comes to ensuring the players can see where the safer gambling toolbox is available.

Feedback on the circular remains welcome until the 25th July, as the country continues to evolve into a new era for its gaming framework.

PAGCOR backing regulation

PAGCOR recently pushed its support behind stricter regulations in the Philippines but opposed a prohibition on online gaming.

Speaking on DZMM Teleradyo, the regulator’s Chair and CEO, Alejandro Tengco, asserted that “regulation is key” to strengthening his country’s gaming market. PAGCOR’s current [stance] is not a total ban, but stricter regulation,” he said.

Tengco endorsed measures proposed by Sherwin Gatchalian, which include a ban on using e-wallets to fund online betting, a minimum player age of 21, and, to discourage participation by low-income players, a minimum deposit requirement of PHP10,000 (£129).

On Friday (4 July), Senator Juan Miguel Zubiri filed the more aggressive ‘Anti-Online Gambling Act of 2025’, a bill that seeks to implement an outright ban on online gambling.

Zubiro described gambling addiction in the Philippines as a growing “silent epidemic” and claimed: “For as long as gambling is within reach by almost anyone online, this is a social cancer that will continue to fester.”

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Dutch psychologists demand funding guarantee of new gambling regime

The Kamer has been warned that Dutch gambling will require a new guaranteed funding model to research the addictive behaviours and psychological disorders linked to problem gambling.

The demand has been made by the Dutch Institute of Psychologists (NIP) as its headline measure of the forthcoming overhaul and relaunch of the Netherlands’ online gambling regime, to replace the existing Remote Gambling Act (KOA).

Publishing its paper of recommendations, NIP members expressed their support of State Secretary Teun Struycken’s forthcoming reforms to implement an outright ban on advertising and impose an under-21 restriction on high-risk games.

In February, Struycken announced that he had secured a mandate to re-launch the Netherlands’ online gambling regime, with a view to impose stringent protections on consumers aged under 24 – a principle supported by NIP.

Independent oversight of new regime
Psychologists have warned that legislative proposals risk falling short unless they establish an independent oversight system and a dedicated funding model for research and treatment of gambling addiction.

Central to NIP’s proposals is the call for external, independent oversight of licensed gambling operators, placing public health experts in charge of auditing protective measures and intervening when risk thresholds are exceeded.

The psychologists argue that current “self-regulatory” approaches are failing, allowing gambling companies to dictate the terms of duty-of-care without transparency or public accountability.

“Commercial parties have no business conducting health assessments using proprietary algorithms that cannot be scrutinised,” the NIP paper states.

“When financial thresholds are crossed, the assessment of whether a player can afford to continue gambling must be made by an independent expert — not the casino profiting from them.”

Mandatory funding model
To support long-term prevention and intervention strategies, the NIP has proposed the creation of a ring fenced research fund dedicated to studying gambling-related behavioural and psychological disorders.

This fund, the group suggests, should be independent of both general government budgets and gambling provider contributions, and instead sourced from earmarked gambling taxes.

The model would replace the current Addiction Prevention Fund structure, which is partially funded by mandatory operator contributions. Psychologists say this model is unstable and vulnerable to political interference, especially amid public budget tightening.

“Without guaranteed, independent funding, we cannot develop the science or treatment networks needed to protect vulnerable people,” said Dr. Marloes Bakker, an addiction psychologist and NIP spokesperson. “Gambling harm is a public health crisis, and it must be addressed with the same rigour as alcohol or tobacco policy.”

Expanding Dutch Pathways
NIP further urges the government to expand specialised care networks for gambling addiction, citing a severe lack of clinical expertise and treatment availability in the Netherlands.

As part of the reformed regime, the organisation wants to see the establishment of regional treatment centres linked to universities and mental health institutions, where patients can access tailored behavioural therapy, psychological diagnostics, and recovery pathways.

Treatment access should be supported by preventive measures, including early intervention systems, automated alerts for harmful gambling behaviour, and clear public education campaigns designed in collaboration with health authorities..

As the General Election on 29 October 2025 approaches, the Kamer remains adamant that the mandate to overhaul the Dutch online gambling sector will be maintained, regardless of the election outcome.

The initiative has broad cross-party support, reflecting a rare political consensus following the break-up of the Conservative coalition government in May.

Healthcare experts remain clear: without independent oversight and guaranteed investment in behavioural research and treatment networks, gambling harm will persist.

“The public will not accept a market where profits grow and protections remain optional,” said Dr. Marloes Bakker noted: “This is the moment for the Netherlands to lead Europe in building a gambling regime grounded in science, independence, and care.”

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French regulator fines operator €75,000 over data compliance failures

France’s gambling authority, the ANJ, has issued a €75,000 fine to a licensed online operator after repeated breaches of data archiving obligations.

Data archiving was introduced as a strict regulatory requirement in French law when the online gambling market was first opened to competition in 2010, and is designed to ensure transparency, integrity and player protection.

Over a period of 25 months between 2022 – 2024, the unnamed operator failed on two separate occasions to comply with the legal duty to archive customer gaming and player account data in real time, and to ensure its permanent availability to the ANJ.

These failures represented breaches of Articles 31 and 38 of the Law of 12 May 2010, and Articles 29 and 30 of the Decree of 19 May 2010.

A ‘warranted’ comeuppance
The first breach involved the operator failing to submit certain data on player bets which resulted in the exclusion of several million euros’ worth of bets from the hardware archiving system.

The second violation related to the provision of inaccurate data, which affected over 900,000 records.
According to the ANJ, by not respecting its obligations and by failing to ensure the “completeness and accuracy of the data to be contained in the safe of the hardware archiving system,” the operator obstructed key regulatory objectives outlined in Article L. 320-3 of the Internal Security Code.

These include: ensuring the integrity, reliability and transparency of gaming operations, identifying and supporting excessive or pathological players and enabling the ANJ to carry out its regulatory and supervisory role.

The ANJ added: “A failure in the transmission of this information also has a significant impact on the controls carried out by the ANJ, particularly concerning the control of the player return rate and the detection of pathological players.”

The sanctions committee determined that the duration and seriousness of the failings warranted the aforementioned €75,000 financial penalty.

ANJ continues to crack down on player protection throughout the French gambling market. In March this year, it handed out an even heftier fine of €800,000 fine to Unibet following a serious and prolonged malfunction in its self-exclusion system – a failure that allowed thousands of self-excluded users to regain access to gambling services.

The issue, which primarily affected iOS users, spanned nearly two years and marked the largest financial sanction issued by the ANJ since its formation in 2020 as the central authority for gambling oversight in France.

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DGOJ vows to complete surveillance projects of Spanish gambling 

DGOJ, Spain’s Directorate General of Gambling maintains its principal objective to significantly tighten the surveillance of gambling activities and the monitoring of operator licences.

The message was reiterated during a plenary session with the Ministry of Consumer Affairs, which retains overarching responsibility for the strategic governance of Spain’s gambling sector.

Hosted at the Ministry’s Madrid headquarters, the meeting convened national and regional representatives to align regulatory priorities for the remainder of 2025. The DGOJ reaffirmed its commitment to deepening federal oversight and harmonising consumer protection standards across Spain’s 17 Autonomous Communities.

At the heart of this strategy lies a set of forthcoming technical measures tied to the 2023 Royal Decree on safer gambling environments.

Key Projects include mandatory player risk assessments, automated interventions, and affordability checks. However, the DGOJ has yet to publish the final technical framework detailing how it will implement:

Real-time player monitoring
Centralised database for Under-24s customers
Mandatory messaging for at-risk users
A universal system of affordability thresholds and deposit/time limits

The absence of these specifications has left operators awaiting clarity on key compliance obligations.

Further updates were teased at the recent Gaming in Spain conference in June, where DGOJ Director General Mikel Arana confirmed that the regulator would soon publish its finalised behavioural algorithm.

The tool is designed to monitor customer interactions across platforms — particularly for vulnerable groups and individuals under the age of 24 — and flag early signs of problematic gambling behaviour.

In parallel, the plenary session approved the Gambling Policy Council’s annual report and discussed plans for enhanced inter-agency cooperation. Stakeholders reviewed forthcoming decrees that will expand the DGOJ’s powers of inspection, sanction, and market surveillance.

Information transparency also featured prominently on the agenda, with the DGOJ preparing to launch new public-facing datasets and campaigns targeting students, families, and at-risk communities.

Closing the meeting, the DGOJ reaffirmed its intent to pursue a regulatory model that balances the commercial sustainability of the market with robust consumer protections and the broader public interest. The session concluded with a consensus to maintain tight coordination between the federal government and Spain’s regional authorities as further legislative instruments are rolled out.

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MP Ballinger calls for more action on harmful gambling through higher taxes

Labour MP Alex Ballinger has called on the government to ramp up taxation on gambling companies, arguing that the current system is failing to hold the industry accountable for the harm it causes.

Interviewed by Politics Home, the MP for Halesowen described the government’s recently introduced statutory levy – anticipated to raise £100m a year for NHS-led addiction treatment – as inadequate.

“That’s a positive move, but it’s just a drop in the ocean,” he said.

While the government is consulting on simplifying gambling taxes by merging General Betting Duty, Remote Gaming Duty, and Pool Betting Duty into one, Ballinger warned that such a change could have serious unintended consequences.

The current structure taxes Remote Gaming Duty (covering online slots, games, poker, and bingo) at 21% of gross profits, charged on a place of consumption (POC) basis.

HMRC applies a three-tier charge for General Betting Duty: 15% for fixed-odds bets, 10% for sports spread bets, and 3% for financial spread bets. However, the new system, which was proposed in April, would apply a single tax rate using the POC principle, aligning all charges under a unified format to simplify Remote Gambling tax duties.

Meanwhile, Ballinger believes that different types of gambling should be taxed differently, based on the level of harm they cause.

He explained: “Combining the duties might have unintended consequences, because it would create an even higher incentive for companies to steer people towards the more harmful forms of gambling.

“Online casinos and slots should keep paying a higher rate of tax than your local bingo hall or bookmakers.”

Tax concerns becoming more widespread
Ballinger is not the only one against the single rate tax – the proposal has been met with a lot of opposition from the racing industry. The BGC, as well as stakeholders in the sector, are concerned about the impact it could have on bookmaker finances.

“Odds will get worse, places will be shortened if the tax is increased on the products,” BGC CEO Grainne Hurst said, asserting that there could be ‘loads of unintended consequences’ across betting and racing.

The All‑Party Parliamentary Group (APPG) also recently warned that taxing horse race betting at a 21 % rate could cost the industry £40m+ annually, reducing operator incentives to support racing via sponsorship, ads and promotions

The British Horseracing Authority (BHA) has also highlighted the risks of job losses (85,000 employed) as well as a potential decline in the sport’s £4bn economic contribution.

Ballinger’s concerns seem to relate more to gambling harm, rather than the potential impact on racing – which as noted above has been the main talking point around taxation in recent weeks.

As stated in Politics Home, the MP believes that the UK should tax gambling in a similar way to other European countries like Greece. Online gambling is taxed at 35% in Greece, while the UK rate for these products is 21%.

“We’re looking at ways that we can reduce that harm to people, and so that those particular types of gambling pay more for the costs that they’re causing to the community” Ballinger continued. “And the way we do that is through the taxation system.”

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