As a result, the Ladbrokes and Neds operator entered into a court-enforceable undertaking following an ACMA investigation.
The ACMA found that Entain had:
Opened accounts and provided wagering to people registered with BetStop.
Opened new accounts for individuals registered with BetStop.
Failed to adequately promote BetStop in customer texts and emails.
As a result, the ACMA has accepted a comprehensive 18-month court-enforceable undertaking from Entain, as the company will commit to an independent review of its compliance systems and processes and implement any recommended improvements.
An Entain Australia spokesperson said: “We take all our regulatory responsibilities seriously. These matters arose during the early stages of a new national system, and we have worked constructiv..