At a Massachusetts Gaming Commission (MGC) public meeting on Thursday, the commission also put BetMGM under the spotlight over what it alleged was improper delivery of promotional emails to certain populations for a period of more than a year.
BetMGM sends thousands of improper emails, says MGC
According to the MGC, between April 2024 and July 2025, BetMGM allegedly sent promotional emails regarding MLB, its mobile Ballpark app and the Boston Red Sox to 3,803 people under the age of 21, violating the state’s gaming rules. In the Bay State, sports betting is only legal for people aged 21 or older.
The operator also allegedly sent rounds of emails to 19 people on the state’s self-exclusion list and 25 players who were in a “cool off” period.
In addition, BetMGM admitted that it was unable to confir..