States highlight own problem gambling services amid 1-800-GAMBLER transition

As the 1-800-GAMBLER problem gambling helpline changes hands as a result of a court order on Monday, state gaming regulators and problem gambling support groups hope to minimize the disruption to services.

A New Jersey judge ruled that the National Council on Problem Gambling (NCPG) must cease using the number or mark as of Sept. 29, leaving it in the exclusive control Council on Compulsive Gambling of New Jersey (CCGNJ), who has owned the number since the 1980s.

A different beast in 2025?

While CCGNJ Executive Director Luis Del Orbe told SBC Americas that the New Jersey council is sure it can pick up where it left off and run the helpline across the U.S., the NCPG maintained in court and in public that it greatly expanded 1-800-GAMBLER over the last three years.

These days, the 1-800-GAMBLER network handles thousands of calls, texts and online messages every month and routes them to 28 contact centers around the country.

Business as usual, say some

While some states like Massach..

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