NCPG files for arbitration to resolve 1-800-GAMBLER hotline dispute

The National Council on Problem Gambling (NCPG) has filed for arbitration in the dispute with the Council on Compulsive Gambling of New Jersey (CCGNJ) over the national 1-800-GAMBLER problem gambling hotline.

While NCPG operates and maintains the hotline, it licenses the right to use the number nationally from the CCGNJ for a $150,000 annual fee. The initial three-year agreement expired in May, but NCPG has attempted to take up an option to extend the deal.

NCPG exercised its contractual right to file for a restraining order to prevent the hotline being shut down until the dispute is resolved, and was subsequently granted a temporary restraining order against the CCGNJ by a New Jersey court that keeps the hotline up and running until Aug. 26.

NCPG Director of Communications Cait Huble told SBC Americas that the national council has submitted a request to the American Arbitration Association (AAA) “in accordance with the provisions of the original license agreement” with the CCGNJ. ..

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