KOA inconsistencies fail Dutch Gambling on Duty-of-Care

Casino.nl has published its second annual “Duty of Care Report”, providing an independent view of the mandatory and voluntary protections offered by legal online gambling operators licensed in the Netherlands.

The study monitored 25 licensed operators for six months (October-to-March 2025) with the aim to provide an “objective evaluation of responsible gambling practices in the Dutch market”.

As the Netherlands leading casino player community, Casino.nl views a legal which sector shows “large variations in protective measures despite widespread basic compliance.”

Rules on duty-of-care and compliance standards are set by the Remote Gambling Act (KOA) the underlining regulatory framework which launched the Netherlands online gambling marketplace in 2021. As stands, KOA sets the framework for online gambling in the Netherlands through requirements for addiction prevention and responsible behaviour promotion alongside risk intervention.

Research observed the 37 legal requirements toget..

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