It led to players being able to access the firm’s products in spite of having previously been self-excluded from the operator.
The issue impacted iOS users from March 2021 to December 2022, before reappearing until February 2022, eventually being fixed by the firm and not reappearing.
The firm detailed that it was unable to identify the exact number of players that had been impacted by the malfunction.
ANJ’s report explained that SPS Betting, the company that operates Unibet.fr, did not contest the findings but said ANJ was unable to determine how many players had “actually suffered damage”.
Unibet underlined its belief that the numbers involved could “not have exceeded more than 100 players”, although it could not prove that was the case. On the other hand, SPS estimated that the malfunction was likely to have affected more than four 4,500 players..