As part of its settlement with the UKGC, AG Communications will pay the money to socially responsible causes.
This is also the second time AG Communications has been subject to regulatory action by the UKGC, as the operator paid £237,600 for AML failures in 2022.
“This case marks the second occasion that this operator has been subject to enforcement action,” commented John Pierce, Commission Director of Enforcement.
“Its failure to uphold anti-money laundering standards, delays in necessary interventions, and deficiencies in social responsibility measures are wholly unacceptable.”
The UKGC stated that AG Communications’ social responsibility failures included not having effective systems to stop customers from spending significant amounts in a short period be..