‘The House always wins’ increasingly appears to be a truism that doesn’t always apply – particularly when it comes to consumer claims against gaming operators.
The latest is a case that looks to have thrown what hitherto seemed ironclad agreements between operators and players into question as the High Court granted summary judgment in favour of claimant Corinne Durber, who sought to recover £1m+ against Paddy Power.
To summarise the case, Durber won the Monster Jackpot of £1,097,132.71 when playing the Wild Hatter game on Paddy Power’s website.
Or so she thought.
Despite the onscreen win, Paddy Power did not pay her the Monster Jackpot and, instead, offered just more than £20,000 on the basis that there was a mapping error which should have displayed that she had won the Daily Jac..