SkyCity Auckland to temporarily close casino over customer care concerns

SkyCity Entertainment Group has announced that it will temporarily close SkyCity Auckland casino’s gambling area from 9 September to 13 September 2024 as part of an agreement with the Secretary for Internal Affairs.

Last month, SkyCity’s subsidiary SkyCity Casino Management Limited reached an agreement with the Secretary for Internal Affairs regarding the government body’s application to temporarily suspend the firm’s casino operator’s licence.

The agreement was reached to temporarily close the gambling area of SkyCity Auckland after the casino failed to meet its host responsibility obligations in respect of a former customer.

The temporary closure will apply only to SkyCity Auckland’s gambling area and the food and beverage outlets within that area, while all other areas – hotels, Sky Tower, theatre and restaurants and bars outside the gambling area – will remain open as usual.

SkyCity added that it is “committed to ensuring that its staff are looked after during the closure peri..

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