The Netherlands’ gambling market regulator stated that ID documentation problems that have sometimes occurred previously when players register to the self-exclusion service, such as missing first or last names or an ‘invalid’ birth date when the exact date of birth is unknown, have now been resolved thanks to the API.
Dutch gambling operators must check for a customer’s registration on Cruks to make sure that players who have signed up for the self-exclusion service can’t gamble. The KSA noted that there are currently around 75,000 registrations with the service.
However, in exceptional cases previously when players registered with Cruks with missing ID information, it can result in problems when gambling providers check for their names.
The KSA added that the API update to Cruks has resolved these problems..