GambleAware spotlights short waiting times for treatment by NGSN

GambleAware has stated that people seeking gambling harm support are being offered a treatment session with a trained professional within three and a half days, according to National Gambling Support Network data.

The dataset, for the period October to December 2023, also showed that organisations with the GambleAware commissioned network are contacting those seeking treatment within 1.3 days on average.

GambleAware and other organisations involved in the NGSN are highlighting the free support that is available ahead of this weekend’s Grand National.

Data from the National Gambling Helpline has also revealed that 4,816 calls and online chats were made in January 2024, which is more than any previous month on record and it is the sixth time the record has broken since the beginning of last year.

Since the network was recommissioned in April 2023, the helpline’s data showed that 28,175 people have been supported via brief interventions – conversations of 20 minutes or more and involv..