UKGC to proceed with pilot test on customer affordability checks

The UK Gambling Commission (UKGC) has announced that it will proceed with the next steps to implement affordability checks on remote gambling operators.

The decision was announced this afternoon by Tim Miller, Executive Director of Policy Development for the Gambling Commission. Affordability checks were deemed a key protection needed to “identify and take action for customers who may be financially vulnerable”.

“We have been working closely with the Department for Digital, Culture, Media and Sport (DCMS) to ensure that the next steps closely reflect the intention of the White Paper. That is, that the process of conducting these checks will be frictionless for the vast majority of customers who undergo them.”

As outlined in September 2023, the Commission proposed that ‘light checks’ be applied on customer net losses of £125 (without bonus funds) within a rolling 30-day period or £500 within a rolling 365-day period.

A higher level of inspection will be carried out on gambling accou..

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