SBC News

Problem gambling tool Gamban has introduced support services in both Finnish and Norwegian.

The addition of the two new languages further expands Gamban’s accessibility, with players in both countries able to seek support without worrying about potential language barriers.

Jack Symons, Gamban CEO, commemorated the launch by saying: “Language should never be a barrier to accessing help.

“By introducing Finnish to Gamban, we’re ensuring that more people in Finland can access the tools they need. We hope this update makes the process of blocking gambling on devices more intuitive and effective.”

With the Finnish and Norwegian services now live, this brings the number of languages on the Gamban network up to a total of seven, in addition to English, Spanish, French, Dutch, and Portuguese (Brazilian).

Planning ahead
There’s also strategic planning behind Gamban’s latest decision to expand its services, as both Finland and Norway are moving towards a licensed gambling regime.

And w..

ADM Italy’s Customs and Monopolies Agency has revised its technical rules and IT demands for ‘verification bodies’ that licence gambling concessions and games of chance.

The guideline outlines the key checks that must be carried out on the technical requirements that must be evidenced by the concessionaire’s system. All information on Italian gambling licences, technical systems and solutions is freely available on the portal Portale Unico delle Dogane e Monopoli (PUDM).

The Role of a Verification Body?
A Verification Body (also known as an Organismo di Verifica – ODV) is an independent body appointed by ADM to carry out assessments on gambling systems. These bodies are vital to confirm that the technical and operational arrangements of gambling concessions are compliant with ADM’s standard requirements.

The main responsibility of an ODV is to check whether the concessionaire’s system is in line with the requirements to ensure that it is possible to operate transparently, fairly, ..

The Hellenic Gaming Commission (HGC), the Greek gambling regulator, has announced a partnership with Mindway AI.

This deal allows for the integration of Gamalyze, described as a ‘gamified reinvention of the self-test’, which is now available on the HGC’s website.

HGC President, Dimitrios Ntzanatos, commented: “The HGC leverages technology to enhance player protection. The integration of Gamalyze into the Commission’s website marks a significant step towards a safer and more sustainable gaming environment.”

In more detail, Gamalyze is designed to enhance player protection by offering insights into individuals’ gambling behaviour by evaluating player profiles, enabling early identification of potentially harmful gambling patterns.

By providing personalised feedback, it helps individuals to make informed choices about their gaming activities. The initiative aims to highlight HGC’s commitment to safeguarding players.

AI is becoming increasingly popular in the igaming industry. In re..

Elisa Marcante: SBC Noticias Brazil
A new command has been placed on Brazil’s online gambling marketplace to ensure consumer rights are protected and followed by licensed operators of the Brazil Bets regime.

Ordered by the National Consumer Agency of SENACON, all Brazil Bets licences granted the Secretariat of Prizes and Betting (SPA) must register their businesses on the platform of Consumidor.gov.br.

The command has been authorised as a new legal requirement by the federal authorities of the Ministry of Justice and Public Security (MJSP) and the Ministry of Finance (MEF).

Consumidor.gov.br is a free public service platform used by SENACON to resolve consumer rights disputes. The platform further serves as a portal to facilitate information and communications between consumers and private enterprises operating in Brazil.

MJSP and MEF have ruled that consumer rights in online gambling must monitored by SENACON’s authority, an agency which provides direct oversight for disputes in e..

l’Autorité Nationale des Jeux (ANJ) – France’s Gambling Authority – has detailed progress in compliance directives related to combating fraud, money laundering, and improving player protections.

In its latest update, the Authority has reviewed the ‘action plans’ of French licensees, who have outlined specific areas and conditions to combat financial threats and liabilities.

2024 Compliance Duties
The majority of licensees have complied with the guidelines and recommendations provided in 2024, indicating a general improvement in compliance. The ANJ also noted an upward compliance trend, with new measures introduced this year to enhance the effectiveness of anti-fraud and anti-money laundering initiatives.
The most significant advancement has been in the detection of abnormal behaviours within customer accounts. The ANJ stated that operators have strengthened their capacity to detect anomalies, which is crucial in preventing fraud and money laundering. Furthermore, operators have alloc..