SBC News

Brazil Health Ministry heads problem gambling care strategy

Brazil’s Ministry of Health (MESP) has released a national guideline for medical professionals who administer care for those suffering from gambling harms.

The document expands on the country’s Unified Health System (SUS), and is aimed at professionals registered with the Psychosocial Care Network (RAPS), offering practical advice on how to monitor and treat problem gambling behaviour.

All guidelines were prepared as a result of close collaboration between MESP and experts in behavioural anomalies, including representatives from the Department of Mental Health, Alcohol and Drugs, as well as the Secretariat of Specialised Health Care.

MESP’s statement on the pressing need of the 73-page document highlighted that admissions to the SUS related to pathological gambling have grown significantly between 2018 and 2025, giving special attention to online betting abuse cases that have led to deteriorating mental health in patients, as well as financial hardships.

“With this set of measures, the Ministry of Health reinforces its commitment to the protection of the mental health of the population, the organisation of the SUS response and the offer of comprehensive, humanised and accessible care throughout the country,” the MESP added.

Guidelines do “more than recognising a growing pattern”

The guidelines cover aspects such as warning signs and patterns of problem gambling, support tools for evaluation and treatment, suitable responses to the severity of each case, as well as best practices for efficient collaboration with Psychosocial Care Centres situated across Brazil.

“The document arises from the collective commitment to understand and take care of the new forms of psychic suffering that emerge in the contemporary context, such as problems related to gambling and their relationship with the digital landscape,” the authors stated.

“More than recognising a growing phenomenon, it recommends how to improve the psychosocial care of affected people, considering the impacts on daily life, bonds and public health.

“Care must recognise that the problems related to betting games are not limited to an individual and mental health issue. These problems also manifest themselves as an expression of social, economic and cultural vulnerabilities, demanding territorial, intersectoral responses and based on listening and co-responsibility.”

Brazil recently celebrated the first anniversary of launching its regulated betting market back in January 2025. Since then, the gambling market in general has been significantly altered to protect the country’s vast population, including the launch of a national self-exclusion registry.

However, initiatives like the latest problem gambling guidelines show that there is still work to be done in that direction. This will be one of the key points at the SBC Summit Rio conference, which will bring the region’s top voices together on 3 March.

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Fraudsters in Brazil get creative with self-exclusion exploit

Operators in Brazil report that opportunistic bettors are trying to exploit a loophole in the country’s national self-exclusion scheme.

Media outlet BNLData has received warnings from local gambling firms about players who are trying to defraud businesses by placing bets within the period between making a self-exclusion request and the operator fulfilling said request.

Brazil officially ratified its licensed betting market in January 2025, bringing millions of bettors into a regulated system that will feed back into the national economy. Overseen by the Secretariat of Prizes and Bets (SPA) under the Ministry of Finance, experts predict that the market will reach billions in value by the end of the decade.

Self-exclusion was one of the final steps in the legislative process, introduced in December last year. In the first 20 days of its inception, the registry saw 153,000 requests from players, BNLData added.

Championed by SPA Secretary Regis Dudena, the system works by receiving the self-exclusion request and automatically notifying operators about it, giving them a 72-hour period to go through with the blocking order.

This exact timeframe is being targeted by the bettors, who are wagering high sums which they then want back under the premise that they shouldn’t have been allowed on the platform in the first place.

Their success rate, however, remains a topic of speculation, as no operator has publicly confirmed any payouts made as a result of this fraud.

To put things into perspective, one case reported by BNLData involved a modest bettor, with their losses between 2024 and 2025 totalling around R$500 (£70).

On 2 January, the same player filed a self-exclusion request with SPA. Right after that, their activity showed multiple bets totalling R$5000 being placed with different sportsbook platforms, covering all outcomes of the same sports events.

They then tried to recover the accumulated losses by contacting the sportsbook providers, arguing that they’ve breached the law by allowing them to place a wager with a self-exclusion order in place. However, this is where details matter the most.

Operators would have been committing an offence if the self-exclusion was active, but bets and wagers are still considered valid if placed within the above-mentioned 72-hour period.

In addition, this appears to not be an isolated case, with multiple companies reporting the same pattern, pointing towards systematic fraud attempts.

Whilst this is unlikely to cause major damage to the gambling sector in Brazil, it could lead to SPA reevaluating the self-exclusion framework and introducing shorter enforcement timeframes.

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NCAA basketball players included in federal indictment for point shaving

The integrity of college sports in America is being questioned again with a federal indictment that alleges point shaving by a large group of college basketball players.

According to court documents filed in the Eastern District of Pennsylvania, 26 people are alleged to operate a point-shaving scheme and have been hit with various charges that include bribery in sporting contests, conspiracy to commit wire fraud and wire fraud.

The alleged misconduct involved NCAA and Chinese Basketball Association (CBA) games, with several defendants having ties to an ongoing NBA and rigged poker game case. The defendants with ties to the gambling schemes are Shane Hennen and Marves Fairley.

CBA player recruited by ‘fixers’

According to the indictment, between September 2022 and February 2025, several defendants in the case recruited an active CBA player to influence the outcomes of games. The conspirators allegedly bribed the CBA player to underperform, causing their respective teams to fail to c..

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New York regulator mulls governor’s call to curb underage betting

New York Gov. Kathy Hochul vowed Tuesday to direct the regulator of the largest U.S. sports betting market to employ new measures to ensure that underage residents and visitors to the Empire State are not able to access licensed sportsbooks.

In her “State of the State” packet unveiled on Jan. 13, Hochul detailed numerous measures that she intends to utilize to protect New York minors from various harms, including stronger age verifications on social media sites and disabling location sharing and the use of AI chatbots.

“And let’s do more to cut off access to online sports gaming so that kinds are not ensnared by addiction at a young age,” she added to attendees at her address on Tuesday.

Biometrics key, says Hochul

In the 164-page agenda for her State of the State plan, Hochul’s office shared more information on how she intends to do this.

“As online sports betting becomes immensely popular, and new, more accessible online gambling platforms become more sophisticated, it is essent..

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Latest fine issued in long-running battle against Dutch black market

Kansspelautoriteit (KSA), the Dutch Gambling Authority has issued two fines, one for failure to comply with player protection standards and another for illegal operations.

The larger of the two fines, standing at €4.2m, was issued to Starscream Ltd, which was found operating the brands of rantcasino.com, allstarzcasino.com, and sugarcasino.com without a Dutch licence.

This is the second time Starscream has been fined for illegally operating in the Netherlands, having been issued a €840,000 penalty in April last year. Both cases may demonstrate the difficulty of finding illegal operators, however – if a company is not licensed in a country, how can a regulator enforce payment of its penalty?

On a wider scale, the two fines against Starscream also demonstrate the continuing battle against the black market being waged in the Netherlands. Operators often argue that marketing restrictions and high taxation are a cause of the country’s black market woes.

Michel Groothuizen, Chairman of the board of the KSA, said: “The Netherlands Gambling Authority has a wide range of tools at its disposal to tackle illegal providers. Imposing administrative fines is one of them.

“Although collecting such fines presents challenges, particularly for parties outside the EU, with these fines we continue to send the message that we are taking a tough stance against illegal offerings in the Netherlands.”

KSA not easing up

The second fine issued this week is a much more typical one in the Netherlands, centring around player protection. The KSA has made player protection, particularly protection of younger and more vulnerable customers, a top priority in recent years.

Notable fines for player protection reasons in 2025 were issued to Unibet, LeoVegas and JOI Gaming, for the reasons of player supervision in the cases of Unibet and LeoVegas and advertising infractions in JOI Gaming’s case.

In the most recent instance, the KSA has fined Tulipa Ent Ltd, which trades as ComeOn the Netherlands, for failing to detect signs of excessive gambling behviaour among 10 young adult players on time. This included setting ‘excessive deposit limits’ and incurring thousands in losses over short periods of time.

Groothuizen added: “The Ksa previously found that providers’ implementation of their duty of care varied too widely and often left much to be desired. We therefore conducted additional research with various providers, resulting in the various duty of care fines we are now seeing.

“Providers absolutely must not let slip something as essential as the duty of care, especially when it concerns vulnerable target groups such as young adults.”

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CJEU sides with Austria on gambling claims against Malta licences   

The long-standing legal battle of Austrian courts to enforce national laws and rules on foreign-licensed operators has reached a significant turning point.

This morning, the Court of Justice of the European Union (CJEU) provided a preliminary determination on the dispute between Austria Supreme Court and Malta referred for arbitration to the European Commission (EC).

The legal challenge was initiated in 2022 by an Austrian player who sued the Maltese business Titanium Brace Ltd – the placeholder name for a defunct licence of DACH market operator DrückGlück (drueckglueck.com).

The case spans over twenty years of regulatory and legislative changes in European gambling and member state law. However, the original challenge remains, as the plaintiff seeks to hold foreign-licensed operators accountable for offering unregulated gambling across borders.

Austrian courts uphold that the plaintiff has a right to reclaim losses, as the player had sued the former Maltese licence that had no authorisation to provide online gambling services in Austria.

However, citing Maltese law, Titanium Brace denied any payout, stating that its authority and compliance were accountable to the jurisdiction of Malta.

The case has been closely monitored by legal observers, who deem it a test for the CJEU to interpret EU single-market freedoms and member state autonomy over gambling regimes.

Following an extended review, the CJEU views that under the EU’s Rome II Regulation, local laws are applicable as a “non-contractual obligation”.

As such, the interpretation deems that liabilities can be claimed in the member state where the damage occurs, regardless of the licensing parameters of a business.

In online gambling cases, “the damage arises where the player resides, as that is where the financial loss and consumer protection interests manifest.”

Accordingly, the CJEU held that Austrian law would apply to the case, allowing the player to pursue claims under “domestic tort law”. However, the Court noted that if a tort is closely aligned to another member state, judges may apply that country’s law instead.

“The law applicable to a non-contractual obligation arising out of a tort or delict shall be the law of the country in which the damage occurs.

“In games of chance organised in another Member State without the necessary national licence, the law applicable to that damage is, in principle, that of the Member State in which that person has their habitual residence.”

With regard to the long-standing dispute, the CJEU deems that Austrian laws are applicable, due to the condition that Austria has specific consumer protection rules , a determining factor that could be referenced against Titanium Brace.

The CJEU underscores that its ruling is a preliminary matter, as the arbitration aims to interpret EU law – the CJEU does not decide legal outcomes. To proceed with settlements, Austrian courts must apply the CJEU’s interpretation when ruling on the actual case.

Fragmented Europe

Though preliminary, the CJEU determination will have significant ramifications for wider challenges against Malta-licensed operators and its courts.

Similar disputes over player loss claims have been submitted by German courts, most notably a 2023 case (C-440/23) involving a customer in Hesse seeking to recover losses from Lottoland as an unlicensed operator. The challenge was referred to the European Court of Justice by the Regional Court of Gießen.

The German case has since received an Advocate General opinion favourable to Malta, stating that “claims for restitution of stakes under national law do not fall foul of the EU doctrine of abuse of rights.”

The Advocate General reasoned that “restitution claims are governed by national contract and civil law, not by EU market freedoms such as the freedom to provide services, and thus do not inherently constitute abuse of EU law.”

Malta stands by Bill 55

The conflicts have spanned significant changes in national legislation on gambling across multiple EU member states. In 2023, Malta’s government proceeded to codify Bill 55, endorsed by the Ministry of Finance and the Malta Gaming Authority (MGA), as Article 56A of the Gaming Act.

The amendment allowed Maltese courts to refuse recognition or enforcement of foreign judgments against Malta-licensed businesses, provided that the disputed gambling activities were lawful under Maltese regulation.

Upon its introduction, the Maltese government was requested to explain Bill 55 to the EC, as the member states of the Netherlands, Germany, and Austria raised objections.

Malta was accused of effectively shielded online gambling operators from legal responsibility and undermined enforcement of national authorities.

The government justified the measure as necessary to protect the integrity of its licensing regime and uphold EU principles of service freedom, arguing that Malta’s remote gaming framework should not be undermined by conflicting national laws elsewhere in Europe.

Malta maintains the provisions of Bill 55 within its Gaming Act. The government cites that, to date, no Maltese court has applied or enforced its protections in cross-border disputes concerning online gambling conflicts.

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Divisive Dugher sends final black market warning before BGC departure 

The Betting and Gaming Council (BGC) has announced that Michael Dugher will be stepping down as Chair with immediate effect, bringing an end to six years at the standards body for the regulated UK betting and gaming industry.

Dugher will be moving into a new role as Head of UK Public Affairs Practice at global advisory firm Brunswick Group. He had been the BGC’s Chair since April 2024 and before that he was the organisation’s founding Chief Executive for over four years.

The change atop the BGC comes following some of the most volatile years in UK gaming, at a time when Dugher led the BGC in rallying back against intense lobbying efforts and increased regulatory pressure.

Dugher, who is a former Labour MP for Barnsley East, played a central role in navigating the standards body through the UK government’s Gambling Act review and the publication of the gambling white paper in 2023.

In what was the most significant evolution in UK gambling since 2005, a much-feared outcome was avoided, which would have seen a full blackout on gambling advertising.

However, there was a tightening of online casino restrictions, specifically when it came to slot stake limits and promotions. Dugher led the BGC campaign warning against these types of restrictions, given that they would handicap the regulated industry against the black market.

The outgoing Chair commented on the work with his peers at the BGC over the past few years, stating he was “immensely proud” of what was achieved, thanking BGC members and current Chief Executive Grainne Hurst, as well as ministers, shadow ministers and officials at DCMS.

He also highlighted how “in an era when there is sadly so much ignorance and snobbery about betting – not helped, in my view, by the decline in the number of working-class people in Parliament – the BGC did a difficult job in navigating the industry through the previous Government’s gambling review”..

Dugher continued: “This resulted in a White Paper that, though not without its challenges, avoided many of the most draconian and disproportionate measures advocated by anti-gambling prohibitionists.

“By embracing change and positively engaging with Government and Parliamentarians, we made the case for an evidence-led approach to regulation and legislation that raised standards, protected jobs and growth as much as possible, and delivered historic deregulation and investment for Britain’s world-leading casino sector – all while keeping customers safe in the regulated industry.

“This approach is increasingly at risk today, given the very worrying growth in harmful gambling in the unregulated online black market.”

Hostility between the BGC and Parliament escalated last year during the debate around the Budget, as warnings from the BGC and UK gambling seemed to fall on deaf ears in Westminster.

The BGC failed to hit home with its message during the debate around taxation, as Remote Gaming Duty was raised from 21% to 40%.

Regulatory hostility hasn’t waned amidst the tax hikes, which many have warned will cripple the profitability of operators, as MPs have seemingly taken aim at High Street betting.

It means that whoever comes in to replace Dugher has little time to settle before they are fending off aggressive political rhetoric and potential negative headlines.

Guiding the industry

The BGC spotlighted that, under Dugher’s leadership, 20 new safer gambling codes containing 100 new standards were introduced and adopted by the standards body. Several charity initiatives, including the Britannia Stakes charity race at Royal Ascot and the Grand National Charity Bet, were also launched.

Hurst praised Dugher for his contribution and for bringing “clarity of purpose, a trusted standing with policymakers and regulators, and a steadfast commitment to championing a responsible, well-regulated betting and gaming industry”.

“Under his leadership, the BGC was firmly established as a credible standards body, uniting a diverse membership around stronger consumer protections and a shared determination to do the right thing, often going beyond regulatory requirements,” added Hurst.

“He guided the industry through the most significant regulatory reform in a generation, helping to deliver the Gambling White Paper and shape its implementation in a way that balances consumer protection with the realities of a major UK leisure industry enjoyed safely by millions each month. His leadership was also pivotal in securing long-overdue casino modernisation and proportionate regulation.

“On a personal note, it has been a genuine privilege to work alongside Michael. He leaves a proud and lasting legacy at the BGC, having strengthened standards, unified the industry and ensured it is well prepared for the challenges ahead.”

Industry praise

Dugher has received thanks from industry operators as well, with Ian Proctor, Chair of Flutter UK & Ireland, stating: “Michael worked tirelessly to help establish the BGC as a strong and authoritative body for the regulated industry.

“During a period of significant policy change, his experience and judgement were invaluable in supporting constructive engagement with Government and the regulator, including through the Gambling Act Review and the delivery of the White Paper.

“I would like to thank Michael for all his hard work and, on behalf of the wider industry, wish him every success in the future.”

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Alberta publishes RG-focused iGaming standards, proposes tax rate

There is still no firm launch date for Alberta’s regulated online gambling market, but there is progress this week when Alberta Gaming, Liquor and Cannabis (AGLC) published its Standards and Requirements for Internet Gaming (SRIG) on Jan. 13.

Alberta’s iGaming will be run like Ontario’s, wherein the AGLC is the market regulator and the Alberta iGaming Corporation (AiGC) is the conduct-and-manage agency that is roughly equivalent to iGaming Ontario (iGO).

Unlike the Alcohol and Gaming Commission of Ontario (AGCO), AGLC will be both regulator and operator. It will continue to run Play Alberta, the province’s only regulated iGaming platform, that will soon compete with commercial licensed online sportsbooks and casinos. Per various analyses, Play Alberta currently holds around 25% to 30% of iGaming play in the province.

While AGLC is now accepting applications from operators and suppliers, the commercial online casino and sports betting market launch is still months away. In the meantime, the 85-page draft AGLC standards answer some key questions that were left hanging when the province passed the iGaming Alberta Act in spring 2025.

Tax rate and licensing fees

Applicants to enter Alberta must complete a two-step process where they first register with the AGLC and subsequently sign a commercial agreement with the AiGC.

AGLC confirmed that operators will pay a one-time $50,000 application fee and a $150,000 annual registration fee, and must pay the annual fee for each iGaming site that they run in the province. On the supplier side, platform and gaming system providers will pay a $15,000 annual registration fee while other suppliers, such as payment providers, oddsmakers and Independent Integrity Monitors, will pay $3,000 per year.

Operators, the Canadian Gaming Association and other stakeholders called in the past for Alberta to adopt a similar tax rate to Ontario, which taxes operators at 20% of their non-adjusted gross gaming revenues.

Alberta appears to have heeded that call. While not specified in the standards, Canadian Gaming Business understands that the proposed tax rate is close to the 20% mark. The big difference from Ontario is that Alberta will deduct 3% of GGR before taxing it. A total of 2% will go towards First Nations funding and another 1% will be dedicated to social responsibility initiatives. After those deductions, operators will pay 20% of their remaining GGR to the government.

How can (or can’t) operators advertise?

Once fully registered and paid, operators will be allowed to start advertising and signing up customers immediately in Alberta in the ramp-up to the market actually beginning play.

Like Ontario, Alberta will place some restrictions on how operators can promote themselves. Most notable is a line in the standards that stipulates that “advertising and marketing materials must contain a responsible gambling message.”

While Ontario has certain requirements for operators regarding things such as spending a certain amount on responsible gambling messaging and only using public figures to advertise RG resources, Alberta seems to be proposing that all iGaming advertising must have an RG slant. An Alberta government release issued on Wednesday added that gaming companies will be required to ensure their advertising does not target minors and that pro athletes are not used to promote gambling activities.

Another note dictates that operators must ensure that none of the third parties they use for direct-to-consumer marketing or player referral services also work with unlicensed operators in the province.

AGLC puts player protection top of mind

As promised by Minister Dale Nally during legislative discussion of Bill 48 last year, Alberta’s regulations will place a strong focus on player protection.

Written into the iGaming Alberta Act itself was the use of a centralized self-exclusion system (CSE), a tool similar to the one iGO is aiming to launch for Ontario in mid-2026. AGLC confirmed that all licensed platforms must integrate with the CSE, which will allow every player to opt out of all iGaming sites, all land-based gambling venues or both categories at once. Operators will need to exclude any self-excluded players from all marketing.

The AGLC standards add that operators must also offer players in-app tools such as deposit and wager limits and cool-off periods, and that platforms’ responsible gambling materials must be periodically reviewed and updated to meet requirements and best practices.

Like Ontario does, Alberta will also mandate that operators take steps to prevent betting manipulation. Licensees will also have an obligation to establish controls to identify suspicious betting activity and report it to an Independent Integrity Monitor. AGLC has a detailed list of instructions for what needs to be reported, to whom, and how quickly.

iGaming Corporation recruitment ongoing

Minister Nally’s office told Canadian Gaming Business in November that the intent is to finalize the regulations soon. A spokesperson also added that work was underway to finish building out the AiGC.

AGLC Vice President of Gaming Dan Keene is currently serving as the AiGC’s interim CEO. Consulting firm Odgers Canada is leading recruitment for several other key positions, including chief compliance and operations officer, chief financial officer, chief information officer and general counsel.

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Denmark submits gambling ad controls for EC inspection 

The European Commission (EC) has been formally notified of new technical and supervisory powers sought by Spillemyndigheden, Denmark’s Gambling Authority.

On 13 January, Spillemyndigheden submitted a notification to the European Commission’s Technical Regulation Information System (TRIS), initiating the EU-mandated review process for proposed regulatory reforms.

Under EU law, Member State authorities are required to notify the Commission of draft technical regulations to ensure that proposed measures do not breach internal-market principles, competition rules, or EU standards.

The TRIS procedure allows the Commission and other Member States to assess the proportionality and compatibility of national legislation prior to adoption.

Through its submission, Spillemyndigheden has launched a consultation on expanded supervisory and enforcement powers set out under draft provisions of Denmark’s proposed Marketing and Advertising Law.

The draft legislation has yet to receive final approval by the Folketinget. However, the overhaul of Denmark’s marketing and advertising framework appears to carry broad political consensus, with ministers supporting the introduction of sector-specific rules targeting gambling advertising.

Scheduled for implementation from 2027, the law aims to significantly reduce the volume of gambling advertising across Danish media, while introducing new safeguards to ensure advertising is directed exclusively at adult audiences aged 25 and over.

Among the proposed measures is a “whistle-to-whistle” advertising ban, which would prohibit all forms of gambling promotion during live sporting events from 10 minutes before kick-off until 10 minutes after full-time.

Marketing activity will also be restricted from portraying gambling as a lifestyle choice, with draft provisions prohibiting endorsements by celebrities, athletes and influencers across all media channels.

Land-based measures would introduce a ban on gambling advertising within a 200-metre radius of schools and youth education institutions, as well as across public transport networks and associated areas.

Provisions governing social media and affiliate marketing remain under development, with further clarification expected as the legislative process continues.

In its TRIS submission, Spillemyndigheden has requested the Commission’s assessment of new supervisory measures that would expand its remit across media and marketing verticals. This includes establishing a legal basis to block illegal gambling advertising linked to operators not authorised under Denmark’s Gambling Act.

The draft law would also broaden the Authority’s sanctioning powers, introducing clearer principles and criteria for calculating fines and clarifying its authority to issue administrative injunctions in cases of regulatory breaches.

For land-based operations, Spillemyndigheden has further requested oversight on whether it may revise interpretations of certain gambling definitions under the Danish Gambling Act of 2012 — notably proposals to merge the classifications of gaming shops and gaming halls into a simplified regulatory framework for stakeholders.

Responsibility for steering the final legislative process will fall to Denmark’s newly appointed Tax Minister, Ane Halsboe-Jørgensen, who has publicly backed stronger protections for Danish youth audiences and consumers.

Notably, the Folketinget has already rejected proposals to introduce a blanket ban on gambling advertising and sports sponsorship, measures which can no longer be tabled under the current process.

The European Commission has set a standstill deadline of 14 April to respond to Spillemyndigheden’s TRIS notification.

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