The Commission for the Prevention of Addictions and Control of Drug Trafficking of the Chamber of Deputies of Argentina will begin to analyse proposed measures to combat pathological gambling. “It is an issue that is breaking families and adolescents. It is a problem that silently corrodes families,” said Mónica Frade, President of the legislative body.…
Optimove has added Enteractive’s outbound calling to its CRM marketing platform’s Multichannel Marketing Hub.
The feature will sit alongside its existing suite of marketing channels such as email, mobile, and SMS, and can be used to aid player retention and identify problematic gambling issues.
“Sometimes you need a bit of human touch,” said Dan De Souza, director of igaming partnerships at Optimove. “We’re thrilled to kick off this strategic partnership with Enteractive. This new marketing channel represents a significant addition, offering operators an impactful avenue to rekindle connections with inactive players and bolster their efforts in addressing problematic gambling issues more effectively.”
According to Enteractive, the personalization of outbound calls can help to reengage with previous players but also identify signs of problematic gambling behavior.
“Addressing player churn is a pivotal marketing challenge within the iGaming industry, and this partnership marks a sign..
The UK Gambling Commission (UKGC) stands by its long-term strategy to combat illegal online gambling, as a regulatory objective of the Gambling Review’s White Paper.
“The Commission’s approach is to identify and undertake high-impact interventions to disrupt unlicensed operators targeting consumers in Great Britain, all with a view to making it difficult to provide illegal gambling at scale,” stated CEO Andrew Rhodes at the Westminster Media Forum on 13 May 2024.
The strategy has involved the Commission engaging with the National Crime Agency (NCA), Police Intellectual Property Crime Unit (PIPCU), and His Majesty’s Revenue and Customs (HMRC) to increase intelligence-led disruptions that impede unlicensed operators from engaging with British consumers.
Cooperation with regulatory counterparts is highly effective, as the Commission has eliminated illegal Facebook lotteries, working in tandem with HMRC and imposing penalties of £600,000 on unlicensed organisers.
Combating illegal gamb..
Investors in Boyd Gaming have voted against commissioning a study to evaluate the implementation of a smoke-free policy at the company’s gaming facilities.
Boyd shareholders voted on Monday to reject a proposal that required company management to generate a report on potential cost savings from implementing a smoke-free policy. Boyd, which operates 28 properties in 10 states, reported more than 63.6 million votes against the study with 18.5 million in favor, according to a filing with the SEC.
“The proposal asks for a report on implementing a smoke-free policy, but we believe this proposal is the first step toward forcing our company to unilaterally adopt such a policy, regardless of the actions of our competitors,” said Boyd in an April letter to shareholders.
Boyd shareholders have rejected the proposal despite efforts to ban smoking by nonprofit healthcare system Trinity Health and Americans for Nonsmokers’ Rights (ANR).
The Nevada Tobacco Control and Smoke-free Coalition has al..
UK gambling’s land-based venues and stakeholders have been warned to prepare for a summer of changes, adopting new rules to comply with the commitments of the Gambling Review’s White Paper.
Addressing delegates of the Bingo Association AGM – Andrew Rhodes, Chief Executive of the UK Gambling Commission (UKGC), stressed that the White Paper’s consultation phase will be followed by the Commission swiftly applying changes, impacting all gambling disciplines, whether land-based or online.
The Commission maintains progress on the consultation phase of the White Paper, fulfilling the remit of the UKGC’s new corporate strategy to secure ‘better data and better evidence’ supervising and governing UK gambling activities.
Of significance to land-based stakeholders, Rhodes noted that the White Paper’s third consultation phase will be focused on land-based elements and feedback.
“Later this year and likely this Summer, we will be publishing the next round of consultation responses and then movi..
In Massachusetts, like in many states, things are changing fast in gaming.
The state launched digital sports betting in March 2023 and experienced an immediate influx of sports betting products, services and advertising. To say Bay Staters took to online sports wagering enthusiastically would be an understatement.
“It’s been a shock to the system, for sure,” Massachusetts Council on Gaming and Health (MCGH) CEO Marlene Warner told SBC Americasat the SBC Summit North America Player Protection Symposium. “Everyone had high expectations for online sports wagering in Massachusetts and the numbers have far, far, far exceeded those expectations.”
With more than 1.6 million sportsbook accounts active in Massachusetts since March 2023, the state has emerged as one of America’s fastest-growing gaming markets. It generated $594.9 million in gross gaming revenue in its first full year, with total tax revenue reaching $118.5 million. That latter figure is double what the state had expected pr..
What does it take to convince C-level that the numerous components that comprise ESG are intrinsically linked to revenue? For Leah Carnegie, Chief People Officer at Lottoland, the answer is a simple one – drop the acronym.
The moderator of ‘why ESG is your business bottom line’ at the Gibraltar Ethical Gambling Forum instead suggested that a basic shift in mindset, and language, could ultimately lead to gaining attention at a higher level internally.
“As soon as I use the word ESG in a boardroom, I get sleepy eyes,” she said. “But if I use the words accountability, responsibility and sustainability, I will get some action. I don’t know whether ESG has been forced.”
Rather than proceeding down the current path, Carnegie suggested that influence should be adopted from approaches taken across other jurisdictions, notably the US, where she noted that she has witnessed the industry “talking more generally” about the aforementioned trifecta of issues.
“I think until we change our mindset..
The Dutch government has been warned against implementing ‘playing limits’ as endorsed by Legal Protections’ Minister Franc Weerwind.
The warning came from the Dutch Advisory Board on Regulatory Burden (ATR), an independent watchdog scrutinising “regulatory burdens” on business, consumers, and stakeholders in healthcare, education and public welfare.
In February, Minister Weerwind launched a consultation on imposing playing limits as a mandatory requirement of the Remote Gambling Act (KOA).
Measures proposed by Weerwind, would see KOA-licensed operators adopt a mandatory monthly financial risk checks on customer accounts that spend over €350. The Minister further endorsed applying a compulsory loss-limit on player accounts under the age of 24, set at a threshold of €150 losses.
The playing limits will be further strengthened by operators ensuring that customers are contacted by trained staff on gambling addiction and the requirement for operators to provide customer ‘care warnings’..
Brazil has introduced the tax framework applied to player prizes and winnings for the well-awaited launch of its Bets market.
Earlier this week, the Federal Revenue Service (RFB) of Brazil confirmed its ruling on personal income tax (IRPF) that will be applied to ‘net prizes’ obtained via betting, lotteries and online gambling.
The RFB approved the government’s modality to impose a 15 per cent personal income tax on prizes and winnings above BRL 2824 (around €530).
For net winnings/prizes below BRL 2824, the RFB will exempt the 15 per cent tax charge. The figure is reported to be equivalent to two average monthly wages for Brazilian consumers.
Net prizes of the Bets market will be determined as the difference between the prize amount won and the total amount wagered by the customer.
Replicating the same mechanisms as state lotteries, the 15 per cent tax charge will be applied ‘at source’ by operators when crediting customer winnings.
The framework will apply changes to Brazil’s..
Kansspelautoriteit, the Dutch gaming authority, has issued Sarah Eternal SRL with an order subject to penalty for offering games of chance without a licence on its website, casinosky.
If Sarah Eternal does not stop its illegal offering permanently, the operator will be fined €280,000 per week, with a maximum fine of €840,000.
The authority noted that its inspectors investigated the casinosky website to see if it was accessible from the Netherlands and if they could make an account, deposit funds and gamble, which they said they could.
In addition, the KSA claimed that players can play even if they clearly stated on their account that they were from the Netherlands, hence an order subject to penalty has been imposed.
“Providers who do not have a license for the Dutch market must do everything they can to ensure that Dutch players cannot come to them to gamble, for example by setting up an IP block,” stated the authority.
“Inspectors from the Ksa could indeed go to the casinosky.co..