SBC Americas

AGA debuts online consumer hub to promote responsbile gaming

The American Gaming Association (AGA) is allocating resources to create a new online resource to promote responsible gaming.

The AGA launched its Play Smart Consumer Hub this week allowing the trade group to provide bettors nationwide with tools and resources to practice and promote RG.

The consumer hub bolsters the AGA’s RG messaging platform Play Smart from the Start. The platform provides bettors with messaging to develop responsible gaming habits.

“The AGA is committed to making responsible gaming a seamless part of the player experience,” said CEO Bill Miller. “Part of the fun of gaming is that everyone plays differently, but no matter how or where you play, staying in control starts with habits that work for you.”

The Play Smart Consumer Hub offers a pre-play checklist providing users with the opportunity to set spending limits and a betting education section that breaks down gaming terms and odds. The hub also provides direct access to problem gambling resources. The resourc..

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Regulators in Louisiana & Mississippi send C&D orders to sweeps casinos

The Louisiana Gaming Control Board is the latest regulatory agency taking action against the operation of unlicensed offshore wagering and sweepstakes casino platforms.

The board is taking a stance against the unlicensed operators by issuing a slew of cease and desist orders for circumventing Louisiana’s gaming laws and regulations. The regulator recently sent Bovada a cease and desist letter before issuing over 40 additional orders.

Louisiana’s gaming regulator did not disclose the other operators that received the orders.

“These actions send a clear message,” said Louisiana Gaming Control Board Chairman Christopher B. Hebert. “Louisiana will not tolerate illegal operators who put our citizens at risk and undermine the fairness and integrity of our gaming industry. We will continue to use every enforcement tool available to protect the public and uphold the law.”

The Louisiana Gaming Control Board sent cease and desist orders after Gov. Jeff Landry vetoed a bill to ban the operati..

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FanDuel SVP Cory Fox talks RG tech and predictive technology

After unveiling its new RG Check-In tool at SBC Summit Americas in May, FanDuel is gearing up to talk all things Canada and North America at the Canadian Gaming Summit this week in Toronto.

June 17-19, the gaming industry takes over the Metro Toronto Convention Center for the biggest event in Canadian gaming. We broke down all the basics you need to know.

FanDuel SVP of Public Policy and Sustainability Cory Fox will be speaking on a Technology in RG panel on June 19. Ahead of the Summit, Fox spoke to SBC Americas.

SBC Americas: You’ve just launched RG Check-in, and you’ve had My Spend going for a while. What have been your observations around the data and experiences you’ve had coming out of that?

Fox: I think we are now embarking on a new generation of tools that are much more integrated right into the customer experience, which we think will be more effective for our users, and we will get greater engagement from our users.

Last year, we launched My Spend, which gives users pers..

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NCAA and Signify release gambling abuse data for March Madness

The NCAA teamed up with Signify to study online abuse sparked by sports betting.

Signify and the NCAA used the 2025 men’s and women’s basketball tournaments to identify and study targeted online abuse directed at student-athletes, coaches, officials and committee members. Signify leveraged its Threat Matrix artificial intelligence service to monitor public comments directed at the social media accounts of 2,032 players and 346 coaches. Signify also monitored 136 teams and 269 officials and committee members.

“One of the first things student-athletes told me when I became NCAA president was that they were being harassed online by people who are following or betting on their games,” said NCAA President Charlie Baker. “From day one, it’s been a priority to study this issue, monitor the public interactions, protect student-athletes and allow them to focus on being students and competing at the highest level on the court with their teammates.”

Signify and the NCAA analyzed more than 1 mi..

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For fans and for athletes, we need to talk more about bettors harrassing players

Matthew Wein is a former government security official who worked at DHS and the U.S. Committee on Homeland Security. He now writes the Secure Stakes Substack Newsletter and owns Wein Security Lab consulting.

At the end of May Olympic Gold Medal sprinter Gabby Thomas was heckled and harassed at a track meet by a man who had bet against her. Following her exit at the French Open, Jessica Pegula detailed the threats she receives via social media from gamblers. Earlier this spring, Houston Astros pitcher Lance McCullers and his family were on the receiving end of death threats from what turned out to be a drunken gambler who lost his wager. Liam Hendrinks also received death threats via social media connected to his play this season.

More and more athletes are starting to go on the record saying that there is a correlation between sports gambling and the threats they receive. To borrow a phrase from the national security world—it seems the lights on the alarm are all blinking red right ..

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NY Senate bill requires insurance coverage for problem gambling

New York State Sen. Joseph Addabbo introduced a new piece of legislation aimed at providing problem gambling prevention and treatment services to players.

Addabbo introduced Senate Bill S8352 on Wednesday as a measure requiring insurance companies to provide problem gambling services. The bill amends New York’s existing insurance law to require insurance policies that provide medical or similar coverage to offer outpatient coverage for the diagnoses and treatment of problem gambling.

Addabbo has filed his latest bill as he anticipates an increase in New Yorkers seeking help for problem gambling as the gaming industry continues to diversify across the country.

Under current New York law, insurance providers are not required to cover problem treatment offered by the New York State Office of Addiction Services and Supports (OASAS). Problem gambling treatment is only covered if the person has an associated substance use disorder. The office oversees more than 1,500 addiction prevention ..

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FanDuel bettor banned over Gabby Thomas harassment at track event

The banishment of a FanDuel bettor who heckled an Olympic gold medalist at a track event in Pennsylvania is drawing the attention of regulators.

FanDuel banned an unnamed bettor for sharing a video of himself heckling track and field star Gabby Thomas at a Grand Slam Track event in Philadelphia. The bettor, who goes by “Mr 100k a day” on X, claimed his heckling of Thomas led to a win of two parlay wagers.

The social media posts drew the attention of Thomas, FanDuel, the track community, and the Pennsylvania Gaming Control Board (PGCB).

“This grown man followed me around the track as I took pictures and signed autographs for fans (mostly children) shouting personal insults,” said Thomas in a post shared via X.

In addition to the unnamed fan’s ban from FanDuel, the issue could have regulatory repercussions. SBC Americas reached out to the PGCB for comment on the matter.

According to a spokesperson from the gaming regulator, the PGCB cannot comment on the banishment at this time as i..

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NFL pledges $600,000 to research college athlete gambling behavior

The International Center for Responsible Gaming (ICRG) has partnered with America’s most popular professional sports league.

On Wednesday, the ICRG announced it reached a deal with the NFL to address the impact of gambling behaviors on college athletes and students. As part of the pact, the NFL Foundation is donating $600,000 over three years to fund research on the risk factors and impact of gambling on college athletes and students. The research, led by the ICRG, will help identify strategies to reduce gambling-related harm through education and policy.

The research will focus on how college students interact with gambling platforms.

“The NFL has once again demonstrated its commitment to player and fan protection by supporting this critical research targeting young adults,” said ICRG President Arthur Paikowsky. “The NFL and ICRG together will make a meaningful contribution to understanding and implementing policies and programs that support a safer gambling environment.”

The NFL ..

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ROGA sportsbooks respond to VIP criticism with new guidelines

The Responsible Online Gaming Association (ROGA), an association of leading online sportsbooks, has published a new set of guidelines for how operators should approach VIP programs.

ROGA noted that the evidence-based recommendations are intended to support its members’ existing VIP policies to strengthen responsible online gaming by helping players set their own boundaries.

ROGA was launched in March 2024 and comprises eight members: FanDuel, DraftKings, BetMGM, Fanatics, PENN Entertainment, bet365, Hard Rock Digital and Bally’s. The association noted those companies combine to account for 90% of the legal U.S. online gaming market by handle.

The member sportsbooks have all independently committed to implementing these guidelines “within a commercially reasonable timeframe.”

Review behavior, equip VIPs with knowledge and power

The organization noted that it has found that the most effective VIP programs combine proactive education, personalized engagement and periodic evaluation. ..

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Player Protection Symposium, SBC Summit Americas: Financial segmentation and RG tools

Gambling operators and suppliers are using innovation to provide players with efficient payment processing options that also offer responsible gaming resources and tools.

The topics of financial segmentation and responsible payment tools were discussed at SBC Summit Americas in Fort Lauderdale during its Player Protection Symposium.

Financial segmentation and responsible payment tools were examined by a panel of industry experts that included PrizePicks Senior Director of Responsible Gaming Phil Sherwood, idPair CEO Jonathan Aiwazian and EDGE Markets CEO Seni Thomas.

The discussion also included Birches Health founder and CEO Elliot Rapaport.

Need for budgeting tools in gaming

The expansion of gaming across America has seen a bevy of payment processing options provided by operators and suppliers. The competition provides players with a variety of payment options that in some cases lack accessible RG resources and tools.

“You think about all the budgeting tools you have and if you..

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