North America

Massachusetts regulator fines DraftKings $450K for credit card usage

Massachusetts‘ gaming regulator handed down its verdict on DraftKings after the operator unintentionally allowed customers to deposit with credit card funds and use them to gamble in violation of state law.

The Massachusetts Gaming Commission (MGC) confirmed it has fined the Boston-based operator $450,000 for multiple incidents that occurred in 2023 and 2024.

DraftKings had three separate non-compliance incidents

The Massachusetts statute that legalized online sports betting does not allow operators to accept deposits or wagers via credit card, even if the deposit was made in a state in which credit card deposits are allowed. DraftKings discovered and self-reported violations of this law three separate times, once in May 2023, again in July 2023 and finally in February 2024.

DraftKings believed it had resolved the issue after the first period of incidents, beginning on its go-live date in March 2023 and lasting until May 31. It blamed that initial transgression on an internal misco..

Read more

Ohio Gov. says online casino is bad idea: ‘We have enough gambling’

Ohio Gov. Mike DeWine has long been skeptical of the idea of legalizing online casino. Increasingly, he is setting out his stall as a firm opponent.

The governor spoke to local media this week about the legislative push for online gambling expansion in the state.

“I’m not for it,” he said frankly, as first reported by Cleveland.com. “Basically, to put a casino in everybody’s hands, 24/7, I think is probably not a great idea. And I think it will cause more pain and suffering in regards to addiction as far as gambling addiction.”

Ohio currently has two online casino bills in play, one in the Senate and another in the House of Representatives, although neither SB 197 nor HB 198 has made any progress beyond being introduced and discussed in committee. DeWine has used that language about putting “a casino in everybody’s hands” before, and it surfaced again in almost identical form at a hearing for Rep. Brian Stewart’s HB 298 on June 3.

As it does in most states considering online casin..

Read more

Ontario regulator warns casinos that ‘free play’ must mean free play

The Alcohol and Gaming Commission of Ontario (AGCO) has warned all licensed land-based casinos and charitable gaming operators in Ontario that they must be careful when using the term “free play” in any promotions or advertising.

The province’s market regulator issued a statement this week reminding operators that offers advertised as “free play” must comply with Standard 2.2.2 of the Registrar’s Standards for Gaming, which requires that players should not need to risk or spend their own money to access any bonus, inducement or credit described as “free.”

“If you promote something as ‘free,’ it must genuinely be free,” wrote the commission.

The AGCO stressed that promotions that fail to meet this condition are considered misleading and may be subject to regulatory action such as financial penalties. The statement adds that, whether intentionally misleading or not, “free play” advertising could undermine responsible gambling efforts by encouraging players to overspend.

As an example of a non-compliant offer, the AGCO posed a hypothetical scenario in which an operator offers new reward members the chance to earn $100 in free play by signing up for the casino’s rewards program, playing using their rewards card before Aug. 1, 2025 and receiving any losses before Aug. 31 back in the form of free play credits of up to $100.

In that example, players would have to spend and lose their own money before receiving the “free” credits. Because a financial risk is required, the offer cannot truthfully be called “free” and would therefore violate regulations, stressed the AGCO.

The regulator strongly encouraged all registrants to review current and planned marketing materials to ensure they fully comply with the Standards. Future non-compliance may result in regulatory action, including monetary penalties or other sanctions.

Operators have fallen afoul of the AGCO for marketing regarding “free play” in the past. In one instance early in the regulated market’s lifespan, in 2022, PointsBet Canada was fined $30,000 for advertising two gambling inducements for customers to play for free, one via posters on trains and in multiple products and the other via posters at two train stations. In that case, the violation was of Standard 2.05, which restricts the advertising of inducements, bonuses or credits, except when they are on an operator’s site or through direct advertising and marketing issued after receiving active player consent.

AGCO shuts down unapproved gambling machines in convenience stores
Also this week, the AGCO has revoked the lottery seller registrations of a number of retailers in the Greater Toronto Area that were found to be offering unapproved electronic gambling machines under the Prime Slot brand.

“Over the past decade, unregulated gaming machines have increasingly proliferated across North America,” said the regulator. “While they largely rely on chance like traditional slot machines, manufacturers have claimed they are games of skill and have installed terminals in convenience stores and other locations where gaming machines would otherwise be prohibited.”

“Unapproved gambling machines have no business being in convenience stores or other locations, particularly those that are available to children and youth,” said AGCO CEO and Registrar Dr. Karin Schnarr.

The AGCO said it will continue to take every action within its authority to protect the public against the risks posed by unregulated machines, particularly in locations easily accessible to children and youth.

Read more

California hones in on sweepstakes as Senate passes ban

All eyes were on California yesterday, as legislation seeking to prohibit sweepstakes progressed to the Golden State’s Senate Appropriations Committee.

Bill AB831 was unanimously passed by the Senate Committee on Public Safety, mounting pressure on the sweepstakes sector.

Making the case against sweepstakes, San Bernardino County District Attorney Jason Anderson emphasised that he believes there is a threat from sweepstakes towards the younger generation.

“In today’s digital age, increased access to online gambling and virtual betting, coupled with the lack of strong age verification safeguards, puts our youth at serious risk of developing crippling gambling addiction,” testified Anderson.

“Legal gaming operators such as the Yuhaaviatam of San Manuel Nation comply with the numerous laws and regulations that are designed to ensure consumer protections and confidence and confidence in the gaming market.”

Anderson also shot down suggestions from ACLU Action California, as the group lobbied against the legislation. The County District Attorney dismissed claims that the legislation is looking to take aim at players, stating that “it is not interested in that.”

He continued: “We’re not seeking to penalise the player. Provisions in this bill are only intended to penalise the companies, often offshore, which are the source of this illegal gambling, who are operating these dual currency model games illegally in the state.”

The ACLU joined the SPGA and SBLA in leading the charge against the bill.

The SPGA said it “is proud to stand alongside the ACLU, the Association of National Advertisers and other partners in voicing concerns about AB 831.

“This diverse coalition, including civil liberties advocates, leading businesses and industry groups, reflects a shared belief that the bill, as written, could have unintended consequences for lawful promotional practices without offering clear consumer protections.”

The SGLA has also underpinned its belief that the consequences of a far-reaching ban would have significant consequences. The group stated it would stifle innovation and undermine lawful business models, and reduce customer access.

Bill sponsor Assemblyman Avelino Valencia also provided further details on where the bill will focus its action. Valencia detailed plans to amend the bill to ensure “things like payment processors, financial institutions, geolocation providers, media affiliates and also individuals” wouldn’t feel the wrath of the bill.

Read more

Woman who included children in suit against DraftKings reaches settlement

The woman who included her two children in a lawsuit filed in New Jersey against DraftKings for allegedly violating state consumer law has settled the case out of court.

According to court documents filed in Essex County Superior Court, Lisa D’Alessandro and her two minor children have amicably resolved their legal dispute with DraftKings, dismissing all claims against the operator. The suit was dismissed with prejudice putting an end to the legal issue between D’Alessandro and DraftKings that began in 2024.

This is the second settlement in the span of a week for attorney Matthew Litt, who represented D’Alessandro in addition to another client who sued DraftKings over its alleged VIP practices.

Husband’s gambling sparks lawsuit

Last December, D’Alessandro filed the lawsuit against DraftKings for allegedly breaching the New Jersey Consumer Fraud Act for allowing her husband to lose more than $940,000 while wagering with the operator despite her spouse having a gambling problem.

D’A..

Read more

BetMGM books Derek Jeter for US and Canada RG boost

BetMGM has swung big on signing up iconic athletes to represent its brand, and it’s added one of the biggest hitters around.

The online sportsbook and casino brand announced on Monday that New York Yankees legend Derek Jeter has signed a multi-year partnership with BetMGM that spans both Canada and the U.S.

Broadly speaking, the partnership makes the 14-time MLB All-Star and five-time World Series champion a brand ambassador for the renowned operator. But the collaboration will look pretty different depending on whether you live north or south of the border, as evidenced by the way it was presented in each country.

In the U.S., he will be featured prominently across all kinds of advertising and make appearances at exclusive VIP events. Perhaps most notably from the industry perspective, the MGM Resorts International and Entain joint venture announced that it will launch an exclusive Jeter-themed slot game, which will be the first online casino game to feature a current or former MLB player.

BetMGM Chief Marketing Officer Casey Hurbis said that ‘The Captain’ has a “universal appeal and proven track record of excellence, both on and off the field” that will be a big asset to BetMGM’s brand and player engagement. Jeter joins a BetMGM lineup of sporting partners that also includes Wayne Gretzky and former NFL MVP Barry Sanders.

I’ve got two letters for you: R and G
Buried in the U.S. release announcing the Jeter deal was a line that noted that the former Yankee will play “a key role” in promoting BetMGM’s responsible gambling initiatives in both the U.S. and Canada.

In the Canadian press release, that wasn’t so much a secondary mention as it was the entire foundation of the announcement. “The baseball legend will appear in commercials that highlight BetMGM’s industry-leading suite of responsible gambling tools,” stated the Canadian release. The first responsible gambling advertisement will air in Canada and the U.S. later this year.

The reason for the difference in tone between the two releases is that in Canada’s only regulated online gambling market of Ontario, the Alcohol and Gaming Commission of Ontario’s (AGCO) rules stipulate that active or retired athletes cannot be used in advertising and marketing, “except for the exclusive purpose of advocating for responsible gambling practices.” Ontario also has a requirement that operators must spend a certain percentage of their annual gross gaming revenue on RG-specific messaging.

Back in August 2023, just over one year into the lifespan of Ontario’s commercial iGaming market, the AGCO announced it would ban the use of athletes in online gaming advertising and marketing in Ontario. The change came into effect on Feb. 28, 2024.

“Following the first year of Ontario’s open, regulated iGaming market, the AGCO identified advertising and marketing approaches that use athletes, as well as celebrities with an appeal to minors, as a potential harm to those under the legal gaming age and is taking this step to reduce the risk,” said the regulator at the time. It banned the use of athletes, with the caveat of the RG carve-out, after consulting with stakeholders including mental health and public health organizations, responsible gambling experts, gaming operators, broadcast and marketing groups and the public.

Since then, operators have continued to partner with sports stars, basing the entire collaboration around responsible gambling measures. BetVictor, for one, recently enlisted former Toronto Raptor Tracy McGrady to serve as its face in Ontario.

The McDavid Effect
BetMGM already has impactful partnerships with former and current Edmonton Oilers heroes Gretzky and Connor McDavid, which give the brand that purports to be Ontario’s online casino market leader significant recognition and visibility not just in Ontario but across Canada.

The company’s Jeter release noted the former Yankee will join McDavid in supporting its ongoing responsible gambling campaign. BetMGM uses RG tools including GameSense, the industry-leading program developed and licensed by the British Columbia Lottery Corporation (BCLC).

At BCLC’s New Horizons in Safer Gambling conference last October, BetMGM Director of Responsible Gambling Richard Taylor detailed that the operator saw a general increase of about 10% in the use of tools such as deposit limits which it credited to the use of McDavid to promote the tools in Canada.

“This is another example of Ontario pushing us to innovate and to make our organization better across all of our jurisdictions,” Taylor said at the time. “Big credit to Ontario for that requirement because it’s pushing us to innovate and do fun things with the way we market and promote responsible gambling.”

Now, BetMGM can lean on the profile of not only one Canadian hockey icons, but also one of baseball’s modern greats.

Read more

Kalshi’s lawyer goes hard at state-regulated gambling

Anyone who has attended a gaming conference will tell you that panels are regularly devoid of conflict and debate.

That was not the case during a discussion on prediction markets at the National Council of Legislators from Gaming States (NCLGS) summer meeting in Louisville, KY.

Josh Sterling, a lawyer from Millbank and former Commodity Futures Trading Commission (CFTC) employee, represents both Kalshi and Crypto.com in their legal challenges to cease and desist letters from gaming regulators in a trio of states. His comments on a panel regarding prediction markets both gave insight into Kalshi’s legal position and ruffled some feathers in a room full of regulators and lawmakers who believe sports contracts are infringing upon their turf.

Sterling stands firm: sports trading is federal territory

While the gaming industry tries to define where the line between prospecting and gambling is, Sterling found the issue crystal clear.

“The line is drawn in Section 281, Title Seven in the U..

Read more

Ontario operators no longer need AGCO approval on responsible gambling training

Ontario gambling operators will no longer need to seek the approval of the provincial regulator on their responsible gambling training.

In an update posted on Friday, the Alcohol and Gaming Commission of Ontario (AGCO) noted it has amended its RG training standards for employees in the gaming and lottery sectors. Henceforth, operators will not need to to seek approval from the Registrar for training programs.

RG training itself is still compulsory for all staff in those sectors. But operators now have more freedom to develop and revise their own content without needing AGCO sign-off, as long as the training meets industry best practices and effectively prepares employees to recognize and respond to gambling-related harm.

The AGCO stipulates that RG training must adequately ensure that employees understand their role in promoting responsible gambling and supporting individuals who may show signs of gambling problems.

The Ontario Lottery and Gaming Corporation’s (OLG) PlaySmart program remains valid under the updated standard, confirmed the regulator.

The change is intended not only to reduce red tape but to encourage innovation within responsible gambling, maintain Ontario’s standards for player protection, and bring greater consistency between land-based gaming and iGaming.

AGCO regulator advises operators on how to spot at-risk players
This is the second time in a few weeks that Ontario’s online gambling regulator has tweaked the way it approaches responsible gambling.

In early June, it updated its comprehensive advice on how licensed operators can identify and support players at risk of harm.

While the AGCO noted its regulatory model places accountability on operators to actively shield players from gambling-related harm, its guidance helps clarify its expectations of operators and signposts ways that gambling brands can meet the province’s requirements.

At that time, the commission stressed the importance of rigorous employee training, documentation of such training and continuous assessment in upholding its standards.

Read more

DraftKings to pay back $3M to Connecticut players in promo settlement

DraftKings is returning $3 million to customers in Connecticut following an investigation by the state’s Department of Consumer Protection (DCP) into the operator’s bonus offers.

The DCP reached a settlement with DraftKings requiring the Boston-based sports betting and fantasy giant to return funds to approximately 7,000 consumers in Connecticut.

The department initiated an investigation into DraftKings amid allegations of the operator violating gaming law through its casino deposit and general bonus offers between October 2021 and January 2023. DraftKings allegedly violated Connecticut gaming laws by offering bonuses that promised a particular deposit match or bonus bet amount but included a playthrough requirement that was not expressly marketed by the company. DraftKings avoided any further legal or regulatory repercussions through its settlement with the DCP.

According to the settlement agreement, DraftKings “denies all allegations” and “denies any and all liability or wrongdoin..

Read more

Former MGC General Counsel Todd Grossman joins PrizePicks

A former gaming regulator is joining PrizePicks as fantasy operators across the country deal with legality concerns in one of the largest markets in America.

PrizePicks announced the appointment of Todd Grossman as the company’s Director of Gaming Regulatory Compliance to ensure the fantasy giant meets legal and compliance standards as it expands across North America. Grossman joins PrizePicks after spending more than 10 years in various roles at the Massachusetts Gaming Commission (MGC).

“After an unforgettable chapter in public service, I’m thrilled to share that I’ve joined PrizePicks as Director of Gaming Regulatory Compliance,” said Grossman in a post on LinkedIn. “From day one, the welcome has been warm, the energy high, and the company’s commitment to building something truly exceptional has been unmistakable.”

At the MGC, he served as General Counsel for three years before being appointed as Interim Executive Director. Grossman was named interim director after Karen Wells st..

Read more