Europe

UKGC probes Mastercard/Visa illegal gambling exposure

The UK Gambling Commission (UKGC) has once again asked customers to be aware of illegal websites as some have been found to be offering easily accessible deposits. An investigation by the Observer revealed that a total of 10 unlicensed online gambling providers available to UK customers had incorporated Mastercard and Visa payments into their websites. According to the investigation, several UK players had…

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France issues record fine to Unibet over self-exclusion malfunction 

French regulator, the ANJ has sanctioned Unibet with a record €800,000 fine over a malfunction in the firm’s self-exclusion system.

It led to players being able to access the firm’s products in spite of having previously been self-excluded from the operator.

The issue impacted iOS users from March 2021 to December 2022, before reappearing until February 2022, eventually being fixed by the firm and not reappearing.

The firm detailed that it was unable to identify the exact number of players that had been impacted by the malfunction.

ANJ’s report explained that SPS Betting, the company that operates Unibet.fr, did not contest the findings but said ANJ was unable to determine how many players had “actually suffered damage”.

Unibet underlined its belief that the numbers involved could “not have exceeded more than 100 players”, although it could not prove that was the case. On the other hand, SPS estimated that the malfunction was likely to have affected more than four 4,500 players..

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KSA takes aim at banned autoplay features

An unnamed operator offering autoplay has been approached by the Dutch gambling authority, Kansspelautoriteit (KSA).The operator has been asked to take down the offering with immediate effect, as the feature is currently not allowed under the Netherlands’ gambling framework. Automatic play enables customers to continue wagering after each placed bet without the need to manually bet again.…

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GambleAware elects ‘equality expert’ Andy Boucher as Chair of Trustees

GambleAware has elected Andy Boucher to serve as Chair of Trustees of the UK’s biggest independent charity preventing and researching gambling harms. Boucher has served as a trustee of GambleAware since 2023, advising the charity on how to expand its network of stakeholders across local communities, businesses, and government ranks. The appointment comes following incumbent Professor Sian Griffiths…

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Aspire Global pays £1.4m after second UK compliance failure

The UK Gambling Commission (UKGC) has ordered AG Communications Ltd – trading as Aspire Global – to pay £1.4m towards social responsibility causes after its second compliance failure.  Target of a UKGC investigation, the operator was found to be in breach of Social Responsibility (SR) and Anti-Money Laundering (AML) procedures.  This is the second time that Aspire Global has faced financial reprimanding…

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GamCare hires healthcare delivery expert Victoria Corbishley as new CEO

GamCare has welcomed the appointment of Victoria Corbishley as Chief Executive of the UK’s frontline provider of treatment support services for gambling harms. An expert in the management of public health services, responsibilities, and the delivery of treatment and care, Corbishley is a former Senior Director of the British Red Cross, where she led the charity’s health and care…

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UK Gambling Minister confirms springtime regulatory changes

UK gambling stakeholders have been told to prepare for forthcoming regulatory changes that will take effect in April. The notice comes from DCMS Gambling Minister, Baroness Twycross, in her speech at the Betting and Gaming Council (BGC) 2025 AGM. The speech confirmed that UK gambling’s new Statutory Levy for funding problem gambling research, education, and treatment (RET) will be implemented from…

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MGA to test licensees player protection systems

The Malta Gaming Authority (MGA) has announced its regulatory focus for 2025 is to enhance compliance, player protection, and sports betting integrity. In a press release it said: “Building on its existing risk-based framework, the MGA is enhancing such framework to a more evidence-driven and outcomes-focused model. This strategic approach will enable the Authority to…

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Spain’s DGOJ reports on identity theft in online gambling

The Spanish gambling regulator, the Directorate General for the Regulation of Gambling (DGOJ) of the Ministry of Social Rights, Consumption and Agenda 2030, shared that it has met with representatives of licensed operators in the country to discuss the problem of identity theft on betting platforms. According to DGOJ, a report was carried out jointly with the…

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