Europe

Italy to build ‘cybersecurity shield’ to protect new gambling economy

Italy is preparing to overhaul its defences against illegal gambling as the Ministry of Economy and Finance (MEF) sets out plans for a national “cybersecurity shield” in the forthcoming Budget Law.

The measure, revealed by Italian gambling news source AgiproNews, will require any business offering public internet access to install anti-illegality software on devices ranging from PCs and kiosks to tablets. Developed jointly by ADM — Italy’s Customs & Monopolies Agency — and state-owned tech hub SOGEI, the software will automatically block connections to unauthorised gambling domains.

“The software will be made available for download to all operators and relevant authorities, creating a national safeguard against illegal gaming domains,” AgiproNews has reported.

ADM to lead mutli-stakeholder project
ADM will draft the implementing regulations, while inspections by both the Guardia di Finanza and ADM will ensure compliance. Fines will be levied against non-compliant operators, with heavier penalties — and potential criminal charges — if devices are found in “closed browsing” mode designed to funnel users directly to illegal betting sites.

The move follows a ruling by Italy’s Constitutional Court which struck down the Balduzzi Decree’s blanket ban on gaming devices in public venues, arguing the measure was disproportionate and unduly restrictive to business freedoms. Even so, ADM has stressed that so-called “totems” and closed-circuit devices dedicated exclusively to gambling remain prohibited.

MEF: New Regime needs better protection
The MEF is keen to stress the economic weight behind the reform. Italy’s gambling industry generates an estimated €21bn in gross income, delivering around €8bn annually to the state through duties and taxes.

New online protections are considered critical to securing the government’s updated licensing regime, under which operators must pay €7m per licence. So far, ADM has approved 46 applications.

The reforms reflect a market in transition. While Italy remains Europe’s fourth-largest regulated gambling market, MEF officials highlight that online gambling alone is now worth roughly €1bn per year, with rapid growth accelerating the need for robust digital protections.

As noted that the new online regime requires operators to adhere to a new compliance charter, mandating that operators promote responsible gambling tools for players to control time and spend and offer in-play warnings on high-risk games.

Italy is no stranger to Black Market encroachment

Yet exposure to the black market remains high. In 2023, the European Gaming and Betting Association (EGBA) estimated that Italy faced around €1bn in illegal activity, as offshore operators exploited the country’s strict Dignity Decree, which banned advertising and sponsorship. The restrictions have fuelled demand for “quick-deposit” skin sites, many of them hosted abroad.

The Meloni government has signalled it wants to repeal blanket bans, instead moving towards a modernised framework for marketing and sponsorship. A new mandate is expected to reach parliament later this year, shaped by recommendations from Serie A, Italian media and the Ministry of Sports. Negotiations are ongoing between Sports Minister Andrea Abodi and Serie A president Ezio Simonelli.

Land-based reorganisation moved to 2026
Despite the urgency, wider structural reform has slipped. The second phase of Italy’s gambling reorganisation has been pushed back to August 2026, a delay blamed on complex negotiations with regional authorities and ADM’s need to complete the Lotto Italia tender, awarded to a consortium of Brightstar, Allwyn and Novomatic

Key settlements are required on compensation terms for provinces and municipalities that host gaming outlets, alongside new licensing conditions for franchise networks and an expected revision of land-based gambling taxes. The fiscal and regulatory changes are likely to dominate talks between Rome and regional governments over the coming year.

2026: Year of technical upgrades for Italian gambling

2025 is recognised as year of regulatory revisions and settlments for Italian gambling. Moving into 2026, it will likely be a year of technical adjustments and settlements for both online and land-based incumbents, as the government moves in a new direction that recognises and values the economic contribution of the gambling sector.

Italy’s policy shift reflects a balancing act: securing billions in state revenues, tightening oversight of a fast-growing digital market, and settling disputes with provinces and franchise operators, while giving Serie A and national media a lifeline after years under the Dignity Decree’s advertising blackout. Whether the “cyber shield” can hold back the black market tide will be the first real test of the MEF’s new regime.

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GamCare has faith in gambling debt service as calls for reform mount

British charity GamCare has expressed confidence in the contribution its Money Guidance Service (MGS) makes as part of its wider gambling harm treatment programmes.

The charity first launched the MGS back in 2022 with pilots in the East Midlands and Yorkshire & the Humber regions of England, as a response to demands for financial advice.

Gambling’s societal impact has been under the microscope, both regulatory and academically and otherwise, for the past few years, particularly during the 2005 Gambling Act review between 2020-2023.

Three years after launching the MGS regionally in 2022 and nationally in 2023, GamCare believes that the service is serving a ‘critical function’ for people looking for help with problem gambling and gambling-related harm.

Kathy Wade, Money Guidance Service Manager at GamCare, commented: “It’s fantastic to see the impact that the team has had in helping people recover from gambling-related financial issues, especially as we continue to see rising costs impact people in Britain.

“This report highlights the important steps the team is taking in helping people get back on their feet after gambling-related debt. We’re looking forward to implementing the recommendations of the report and continue building an excellent service which helps people get back in control of their finances.”

Gambling debt and gambling reform
GamCare’s evaluation report of the MGS concluded that people who received support via it reported having greater control of financial stability, a reduction of their debt, and general support for recovery and general wellbeing.

Participants also stated that the service has joined the dots between gambling support and debt advice, one of GamCare’s main objections when setting up the MGS.

The charity reported back in 2022 that 76% of people calling into its National Gambling Helpline stated that they had encountered financial difficulties due to gambling while 31% said that financial struggles were a key reason behind their gambling.

The report’s publication comes amid a renewed debate around gambling harm in the UK, with some politicians and other stakeholders calling for another look at Britain’s gambling regulations.

This is despite the recommendations of the Gambling Act review still being implemented by the UK Gambling Commission (UKGC) and the wider industry.

Much of the concerns driving these calls for another regulatory review revolve around the financial impact of problem gambling, with politicians like Dawn Butler MP often arguing that betting shops are located in more impoverished areas than affluent ones.

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Spain views social gaps as teenage gambling kicks spiral

The Ministry of Consumer Affairs of Spain has raised the alarm at teenagers’ exposure to gambling, deemed “a worrying scenario for all Spanish authorities.”

Concerns are raised following the publishing of the 2024 ESTUDES Survey, which provides insights on behavioural risks and addictions in secondary schools across Spain.

According to the study, almost one in five teenagers between the ages of 14 and 18 (19.8%) admitted to having gambled for money, with the average age of initiation beginning at approximately 13.9 years.

Of those who gambled, a majority of 19% did so in physical venues such as bars and cafés, while 9% responded that they had gambled online.

Among the most concerning findings, a near one in four teenagers (24%) who engage in gambling admitted having played Type III games such as slot machines, cards and other high-risk formats.

Type III games are recognised as the highest risk games category impacting customer behaviour. However, within many of Spain’s autonomous provinces Type III games can be serviced by cafés and bars as ‘recreativos’ – in-venue terminals with fixed jackpots.

The data reveals a clear gender divide. By the age of 17, nearly one in five students are involved in gambling, with boys more than twice as likely as girls to take part. While many gamble infrequently and spend modest amounts, 3.7% of teenagers already show signs of problematic behaviour, rising to 5.5% among boys.

When placed alongside other risky behaviours, gambling remains under-addressed. The ESTUDES survey shows that only 48.4% of students recall receiving information on the dangers of gambling, compared with more than 70% who recall prevention training on alcohol and tobacco use.

This educational gap is seen by authorities as one of the most pressing concerns, particularly given that gambling begins at almost the same age as drinking and smoking.

In response, the Ministry has called for an urgent strengthening of prevention policies in schools, with greater emphasis on educating young people about the risks of gambling and early signs of problematic behaviour.

Authorities have also flagged the need for tighter checks on retail points where underage gambling typically occurs, including cafés, lottery shops and small venues that continue to provide easy access to minors.

The Ministry concluded that without stronger action at the educational and retail levels, the current trajectory risks embedding gambling into adolescent habits in the same way tobacco and alcohol once were, but with potentially hidden consequences that emerge later in adulthood.

The findings of the ESTUDES survey are required by Spain’s federal government and its commitment to uphold the United Nations 2030 Agenda (UN2030) – which contains the charter to reduce social inequalities by investing in education and public health.

In wider developments, Spain seeks to position itself as the most sophisticated EU member state in supervising gambling behaviours, tasking the Directorate of Gambling (DGOJ) with building a dedicated AI-driven monitoring system to detect risk patterns.

Last week, the DGOJ launched its first public consultation on the framework since 2023, outlining a model that will apply more than 60 behavioural variables from frequency and stake size to deposit timing and cash-out habits — to identify players at risk.

The system aims to unify standards across operators and enhance consumer protections, underlining Spain’s ambition to combine education, prevention, and cutting-edge technology in tackling gambling harms.

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GambleAware sounds alarm of families broken by gambling harms

GambleAware states that UK authorities must address and understand gambling harms as a public health crisis with extended consequences for households and communities.

The message is led by the GambleAware Annual Treatment and Support Survey of 2024, which reveals that “almost one in three (30%) adults who gamble and are experiencing any risk of gambling problems want treatment, support or advice.”

The survey, conducted by YouGov for the past five years, notes a steep increase in adults seeking help for gambling-related harms — double the 17% recorded in 2020.

2024 data and insights underline a troubling rise in the scale of harm, determined in the UK by the Problem Gambling Severity Index (PGSI). Anyone who scores more than eight in the Gambling Survey for Great Britain, run by the UK Gambling Commission (UKGC), is considered to be suffering from gambling harm.

“The proportion experiencing any level of problems with gambling (PGSI score of 1+) has risen to 16%, up from 13% in 2023, with statistically significant rises seen in the proportion in the PGSI 1–2, 3–7 and 8+ categories,” the report read.

Family harms & risk
Research underscores that gambling harm extends far beyond the individual to households and communities. “Overall, 8.1% of the adult population surveyed were classified as an affected other… up from 7.0% in 2023 and the highest figure across years. This corresponds to approximately 4.3 million GB adults.”

The toll on families and loved ones is clear: “Three in four (75%) of affected others” said gambling damaged their relationship with the person who gambles. 69% reported experiencing depression, anxiety or anger, and half (50%) faced direct financial consequences from a loved one’s gambling.

The report also estimates that “around two million children may be living in households with an adult experiencing ‘problem gambling’.” Broader data suggests up to 5.8 million children may be affected by someone else’s gambling, either through financial stress or family disruption.

Qualitative interviews illustrated the personal strain. One participant shared: “I would definitely be looking to cut it down just to enjoy family time more, and be more present, and stop the arguments that occur with friends and family.” (Male, 34, PGSI 4). Another said: “Losing the money was definitely a big influence [in reducing gambling]… losing the money a couple of times in a row. I just said enough is enough, so it was like cold turkey straight away.” (Female, 47, PGSI 5).

Cost of living cuts deeper
The report shows that gambling harms often compound existing financial pressures. People experiencing “problem gambling” (PGSI 8+) were disproportionately affected by the cost-of-living crisis: “77% reported having taken steps to cut back on essentials such as energy use and food shopping, compared with 49% of those experiencing no reported problems (PGSI 0).”

Crucially, “those experiencing ‘problem gambling’ (PGSI 8+) were the only PGSI group where a majority reported that their gambling has had some impact on their financial situation recently. Over two in five (44%) reported that it has improved as a result, whilst around one in four (23%) said it has worsened.”

For many, short-term wins offered false hope, but the long-term result was instability. One female participant described: “I wasn’t able to buy food for about a week because I’d spent the food shopping money on scratch cards.” (Female, 53, PGSI 7). Another reported borrowing from family to cover everyday costs: “I’d lose, I don’t know, like a hundred pounds… so I’d text my dad, for example, and be like, ‘the washing machine’s broke… I need to borrow a hundred pounds’, because I was trying to constantly make up for what I’d lost again.” (Female, 27, PGSI 18).

Zoë Osmond OBE, CEO of GambleAware, said: “Gambling can be highly addictive, with devastating impacts on people’s lives, relationships and financial stability. While it is encouraging that more people have sought help, this rise may also point to a growing public health crisis. We are increasingly alarmed by how gambling is being normalised and how frequently people—especially young people—are exposed to gambling across Great Britain.”

Public wants stricter advertising rules
The survey also revealed overwhelming support for curbs on gambling advertising, especially when children are exposed. “91% supported a ban on advertising on TV channels or programmes popular with children, and 90% supported a ban on social media.” A majority also backed bans before the 9pm watershed and restrictions at sporting events.

The report warns that gambling is being normalised for young people, with risks heightened by digital media, gaming and the spread of gambling-style content.

Supporting stricter oversight of advertising, Osmond concluded: “To reverse this troubling trend, urgent preventative action is needed. This must include tougher regulation of gambling advertising to stop gambling being portrayed as ‘harmless fun’.

There should also be mandatory health warnings on all gambling ads, stricter controls on digital and social media marketing, and a full ban on gambling promotion in stadiums and sports venues to protect children and young people from harm.”

UK authorities must understand demand for treatment and support

The 2024 YouGov survey is likely to mark GambleAware’s final research contribution, as the charity prepares to wind down and cease operations by 31 March 2026. Its closure forms part of the UK government’s transition to a statutory levy and a new public health-led system for addressing gambling harms.

Kate Gosschalk, YouGov Associate Director, said: “We are pleased to share the findings from the latest annual Treatment and Support Survey, a substantial online survey of around 18,000 people in addition to interviews with those who gamble. The new data provides valuable insight about gambling harm, including an increase in the number of people seeking support/treatment over the past five years.”

September 15 will see SBC organise a ground breaking charity football event in Lisbon. Make sure you get the chance to see some of the most legendary names in football by securing your ticket today at https://www.legendscharitygame.com/

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GambleAware: prize draws normalising gambling a ‘troubling trend’

GambleAware has published its annual report for 2024, citing concerns over a rise in marketing around prize draws such as McDonald’s Monopoly and Omaze, as it reported a significant rise in gambling harm support in the past four years.

Prize draws were highlighted within GambleAware’s ‘Annual GB Treatment and Support Survey 2024’ for the first time, but this vertical is not regulated as a licensed form of gambling.

The gambling support charity noted that prize draws are a vertical in which people who gamble are either estimated to be experiencing any level of problems from participating, around one in four (27%), while around one in nine (11%) are estimated to be experiencing ‘problem gambling’ (PGSI 8+).

GambleAware has warned that prize draws have “many similarities to certain types of gambling”, the risks associated with them may not be understood and that they normalise gambling, particularly for young people and children.

Image: GambleAware’s ‘Annual GB Treatment and Support Survey 2024’

Treatment and support survey

Conducted by YouGov, GambleAware’s ‘Annual GB Treatment and Support Survey 2024’ is an online quantitative survey of 17,933 adults in Great Britain, as well as a qualitative element.

Fieldwork was undertaken between 25 November 2024 and 23 December 2024. The survey included 17 one-on-one depth interviews with people who gamble and seven one-on-one depth interviews with people who recently started gambling.

According to the report, almost one in three (30%) adults who gamble and are experiencing any risk of gambling problems want treatment, support or advice, almost doubling the 17% figure from 2020.

GambleAware noted that the increase “could be an indicator of gambling harm as a growing issue across the country”, adding that the proportion of adults who are experiencing ‘problem gambling’ has risen to 3.8% in 2024 (2020: 2.4%).

There has also been an increase in the number of people being impacted by a friend or family member’s gambling, from losing money to having a relationship break down, with the figure increasing to 8.1% (2020: 6.5%), equivalent to an estimated 4.3 million adults.

“Gambling can be highly addictive, with devastating impacts on people’s lives, relationships and financial stability,” noted Zoë Osmond OBE, CEO of GambleAware.

“While it is encouraging that more people have sought help, this rise may also point to a growing public health crisis.”

‘Urgent preventative action’

The report also spotlighted children’s exposure to gambling, with 91% of people backing a ban on gambling advertising on TV and video games, while 90% support a social media ban.

Osmond noted: “We are increasingly alarmed by how gambling is being normalised and how frequently people—especially young people—are exposed to gambling across Great Britain. To reverse this troubling trend, urgent preventative action is needed. This must include tougher regulation of gambling advertising to stop gambling being portrayed as ‘harmless fun’.

“There should also be mandatory health warnings on all gambling ads, stricter controls on digital and social media marketing, and a full ban on gambling promotion in stadiums and sports venues to protect children and young people from harm.”

National Lottery and cost of living

The report also asked for perspectives on the UK National Lottery, which were mixed, as 45% of people agreed that the National Lottery was good for society overall, while 14% disagreed with the statement.

Perceptions of National Lottery game types were varied due to their characteristics, as draw games’ delayed gratification and lower cost per play were associated with less risk, while instant win games’ game design and ease of access were viewed as more addictive and harmful.

Image: GambleAware’s ‘Annual GB Treatment and Support Survey 2024’

80% of respondents also said that gambling had no impact on their financial situation in the past three months. However, those who were experiencing ‘problem gambling’ were the only PGSI group where the majority reported that gambling had some impact on their financial situation recently – 44% said it improved, while 23% said it had worsened.

The PGSI 8+ group were also more likely to report that the cost of living had impacted their gambling, with 43% saying they had gambled more, 30% saying it had no impact, while 23% said they gambled less.

The proportion saying they were gambling more increased with PGSI score, with the report stating that the findings show people experiencing ‘problem gambling’ don’t all experience the cost of living the same way regarding their gambling habits.

September 15 will see SBC organise a groundbreaking charity football event in Lisbon. Make sure you get the chance to see some of the most legendary names in football by securing your ticket today at https://www.legendscharitygame.com/

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Allwyn unveils new project to fund player safety research

Allwyn has reinforced its player safety commitment by launching its latest Player Protection Lab programme.

The project will serve as a launching pad for academics and experts in the responsible gambling field, who are looking to raise the standards of safer play through their own research projects.

Currently open for applications, successful candidates will be able to tap into grants that go up to €100,000 each, based on the scope of the proposal.

There are three criteria that applications will be judged on: digital innovation, efficiency of positive play messaging, as well as ideas for safety tools.

Nicole Garrett, Head of Responsible Gaming at Allwyn, said: “The Player Protection Lab is an exciting new avenue for Allwyn. Our responsible gaming team is seeking proposals that will encourage progress in player safety and break new ground in our industry.

“We hope that by opening the application process, we will have the opportunity to explore genuinely new ideas and draw lessons from other sectors.”

Garrett recently spoke to Ted Orme-Claye, SBC News Editor, on the iGaming Daily podcast, where she further highlighted Allwyn’s efforts to protect players.

The Head of RG explained that responsible gaming is embedded in every aspect of the business, from product design to marketing. This is further bolstered by Allwyn’s status as a European Lotteries (EL) and World Lottery Association (WLA) member.

“With responsible gambling, we’ve sometimes got a pretty hard job to do. Responsible gaming campaigns can become a wallpaper for all sorts of accusations that they are simply marketing.

That’s why we need to be more creative. We’re committed to creating more interactive RG content that isn’t just a boiler plate and actually drives engagement with players.”

Garett also delved into how Allwyn is using its cross-market focus to build a global safety standard, leveraging its in-house experts across European markets – from Greece with OPAP to Austria with Austrian Lotteries.

She promised to publicly discuss the Player Protection Lab in more detail when she attends SBC Summit Lisbon, which takes place between 16 to 19 September.

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DGOJ advances AI risks project with unclear timeline 

Spain’s DGOJ opens consultation on AI monitoring project with no guarantees on the timeline or testing of an ambitious gambling harms detection system.

DGOJ, the Directorate General of Gambling in Spain, has announced that it will include 60 specific behavioural and transactional variables in its AI-powered monitoring project, which aims to analyse gambling patterns and identify the triggers behind high-risk or problematic play. The system represents a landmark effort by the Spanish regulator to introduce real-time behavioural oversight across the country’s licensed online gambling operators.

The adoption of this AI-based mechanism was established as a central pillar of the Royal Decree for Safer Gambling Environments (2023), a legislative framework that tasked the DGOJ with designing technological interventions to prevent gambling harm and protect vulnerable users. Backed by Spain’s Ministry of Consumer Affairs, the project sets out to implement an AI-driven system capable of identifying early signs of risk and enabling targeted, one-to-one operator interventions.

Back in 2023, the DGOJ initially framed the initiative as a model for Europe, with the Spanish government claiming that the country would soon have the “most sophisticated gambling monitoring system of any EU member state.”

However, stakeholders voiced concerns over the project’s complexity and lack of transparency, particularly as no public information was made available throughout 2024. These concerns were partially addressed during the July 2025 Gaming in Spain Conference in Madrid, where DGOJ President Mikel Arana reassured delegates that development was ongoing.

“This remains a regulatory priority. We are building the most robust technological foundation possible — one that can serve the market long-term,” Arana said.

Public consultation on risk variables

This week, the DGOJ published its formal public consultation on the technical design of the system, inviting contributions from operators, tech providers, academics, and the public. Open until 25 September 2025, the consultation is aimed at refining the system’s parameters and assessing its technical and legal feasibility.

The model, which will be built using XGBoost (Extreme Gradient Boosting) machine learning, is set to analyse more than 60 data variables. These include the frequency and intensity of gambling sessions, changes in stakes after wins or losses, and the volume and timing of deposits and withdrawals.

The DGOJ also plans to monitor cash-out frequency, duration of play over consecutive days, and betting preferences, specifically among players engaged in live, or in-play, wagering.

Spanish authorities demand that monitoring focus on risks posed by in-play betting, due to its rapid pace and the emotionally reactive decisions it encourages. By synthesising behavioural indicators, the AI model will assign player-specific risk scores. These, in turn, will trigger alerts and enable uniform, data-led interventions by operator support teams.

Timeline uncertainty

Despite its ambition, the project’s current design has raised questions over scope and implementation timelines. The AI mechanism will only apply to the private online gambling market—covering verticals such as sports betting, casino games, poker, roulette, blackjack, and bingo — but will exclude lotteries, even though lottery products remain the most played form of gambling among Spanish adults.

This means that state monopolies like SELAE and ONCE are not subject to the same AI monitoring requirements, an omission that has drawn sharp criticism from industry commentators.

“Excluding lotteries undermines the credibility of a system that claims to monitor public health risks,” noted SBC Noticias in a recent editorial. “For a country where lottery is the most common form of gambling, it’s a glaring regulatory blind spot.”

Adding to the concern, the DGOJ has not provided a clear timeline for the AI system’s rollout. While the Royal Decree gives a two-year window for development, suggesting a potential launch by late 2025 — there is no confirmed date for beta testing, nor has the regulator clarified how risk scoring will be standardised across platforms.

Implementation may also be affected by Spain’s next general election, which must be held no later than summer 2027, adding further political uncertainty to the regulatory landscape.

Regulatory gaps persist

The AI monitoring initiative is being developed in parallel with unresolved legal challenges facing the DGOJ. In particular, Spain’s High Court has struck down several key provisions of the country’s gambling advertising code, including restrictions on celebrity endorsements and social media promotions — a decision that has yet to be addressed with an updated code of conduct.

“Without clarity on advertising and enforcement timelines, the AI project risks being another well-intentioned initiative delayed by bureaucracy,” warned SBC Noticias, calling for a more holistic approach to gambling harm prevention.

Despite these outstanding issues, the AI system reflects a serious shift toward technology-led regulatory oversight in Spain’s gambling market. If successfully implemented, it could serve as a blueprint for other EU jurisdictions exploring algorithmic models of risk detection. For now, however, the project remains in development — with its full effectiveness and independence yet to be tested.

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Germany issues warning against event contract of Polymarket 

In Germany, a warning has been issued to gambling consumers that ‘social betting platforms’ are not permitted under the laws of the Fourth Interstate Gambling Market (GlüNeuRStv).

A stern warning was issued by Glücksspielbehörde (GGL), the Federal Authority of German Gambling, in response to what it described as an influx of national media reports about an increasing number of “entertainment-type bets” placed on the outcome of the Ukraine war.

The disputed wagers reflect “event contracts” offered by prediction based trading platforms, such as Polymarket that are not licensed under the GGL’s regime.

What are event contracts?
Wagers on news and entertainment markets can be placed as ‘event contracts’, and the GGL has been forced to remind consumers that such offers are not applicable with GlüNeuRStv laws. Bans and restrictions are further applied to social betting platforms, which use tokens to wager on outcomes.

In the US, contracts are offered by companies like Polymarket and Kalshi. Players can trade them as shares that represent the likelihood of real-world event outcomes.

Such events can range from anything like political elections, economic fluctuations, sport results, and geopolitics.

Treated as a completely separate concept from betting, event contracts are overseen by the US Commodity Futures Trading Commission (CFTC) – the regulator of derivatives markets.

Polymarket is re-entering the US market through the $112 million acquisition of QCEX, a CFTC-licensed derivatives exchange. The deal will allow Polymarket to operate under QCEX’s license and list its contracts as tradable derivatives.

However, across the pond the GGL has now put all event contracts that are not sports-related under the “illegal betting” graph.

Due to the volatility of any real-world event that is not sports-related, the GGL clarified that event contracts are not eligible for approval under the Gambling State Treaty 2021 (GlüStV 2021).

“Such formats are particularly susceptible to manipulation, as they are often based on unclear, subjective or controllable events,” the GGL said in a statement.

“The legislator has only allowed bets on defined sporting events with verifiable results and clear rules as eligible for approval.”

GGL warned that those found to be participating in or facilitating such types of bets will be viewed to be in breach of GlüStV 2021, which is punishable by law.

Illegal market remains top concern for Germany
The latest casus only goes to show how nuanced the gambling sector can be, with something completely legal in one place being scrutinised elsewhere. But the biggest threat remains in the face of the black market, and Germany has been taking significant strides against it as of late.

August marked the first month since the federal regulation of the market when the GGL released a quarterly report on the market’s size.

Composed of data sets from licensed operators on the value of cross-state bets on lottery and ‘high-risk’ games, the regulator hopes that the quarterly reports will provide a more realistic picture of player trends, therefore allowing for preemptive actions against the black market.

The black market in Germany remains a disputed topic, though, with the GGL and the German Sports Betting Association (DSWV) clashing over its size on more than one occasion.

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KSA wants uniformity in risk assessments as KOA overhaul looms

Kansspelautoriteit (KSA), the Gambling Authority of the Netherlands, has called for ‘greater uniformity’ in the risk assessment of games offered by licensed Dutch operators.
The conclusion follows its latest investigation into how operators conduct risk analyses under the Remote Gambling Act (KOA), a regime currently under review by the Ministry of Justice.

The report reveals widespread inconsistencies in how operators conduct mandatory risk analyses, a process intended to protect players from gambling addiction and ensure responsible play. Introduced with the legalisation of the KOA Market in 2021, key risk assessments form a key part of the duty of care imposed on all licence holders.

Inconsistent Undermine KSA scrutiny
A major issue uncovered in the KSA’s study is the inconsistent nature of the risk assessments performed across the sector. The Authority identified five different methodologies in use, including well-known tools such as Asterig, Gamgard, and Neccton. Despite the widespread adoption of these tools, the outcomes vary significantly — even when applied to the same game types by different operators or even by the same external consultants.

For example, games like slot machines, poker, and virtual sports were assigned risk ratings ranging from low to very high, depending on the methodology and operator. Some licensees apply risk scores at the category level rather than evaluating each game individually, which may result in high-risk games being inappropriately classified as lower risk.

“The risk analyses do not lead to consistent results, even when conducted by the same party… The outcomes of all the conducted analyses are difficult to compare. One reason for this is that some licensees take mitigating measures into account, while others do not. This raises the question of whether licensees are correctly assessing the risk of the games they offer.” — KSA Report, p. 10

Regulatory Gaps Fuel Fragmentation
The report also points to key regulatory shortcomings that have enabled these inconsistencies. The KOA framework currently provides no clear requirements for how often risk assessments should be conducted, what level of granularity is required (game vs. category), or who is qualified to carry them out.

In practice, some analyses are performed by internal staff whose “independence or expertise cannot be guaranteed”, while others are outsourced to third parties with varying levels of transparency or scientific credibility.

In many instances there are inconsistencies on the application of player safety measures such as pop-up reminders, deposit limits, or behavioural feedback tools should be factored into risk calculations.

Difficulty in Comparing Results
Due to inconsistencies, KSA states that it is not possible to compare risk levels across operators, limiting the regulator’s ability to enforce the duty of care effectively.

At present, many licensees reduce risk scores by accounting for protective features, while others do not, leading to a patchwork of scores that are not directly comparable.

The lack of standardisation also weakens public trust and accountability, as neither players nor regulators can rely on the consistency of the risk data being reported. Without reform, the KSA warns that the current system provides little added protection for players despite being resource-intensive for operators.

Towards Uniformity
In response to the report’s findings, the KSA is working with the Ministry of Justice and Security to establish a new, standardised framework for risk analysis. This will likely include:

Mandatory per-game risk assessments

Clear definitions for when and how mitigating measures are factored in

Standardised assessment methods and scoring scales

Independent oversight to ensure objectivity and expertise

“The current system does not work effectively… while seeming to provide little additional protection for the player.” — KSA Report, p. 10

These reforms aim to strengthen player protection and ensure the risk analysis process serves its intended purpose: preventing gambling-related harm before it escalates.

KOA overhaul to end 2025
As it stands, the Dutch House of Representatives (Kamer) expects to receive a new bill by the end of 2025 that will outline proposals to overhaul the KOA regime. The agenda remains on track despite the recent resignation of State Secretary for Legal Protection, Teun Struycken, who had served as the lead architect of the reform initiative before stepping down ahead of the country’s snap election in October.

Before his departure, Struycken made it clear that the revised gambling act must place consumer protection at its core, especially for players under the age of 24. He supported the introduction of universal affordability checks, deposit limits, and stricter advertising restrictions, with a specific focus on online slots, which he described as the highest-risk vertical in the Dutch market.

The minister also argued for tailored safeguards for vulnerable groups, stating that legislation must be adapted to the real-world risks of high-intensity gambling products.

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Virgin Media O2 warns of surge in gambling scam texts

Virgin Media O2 is urging its British audiences to be vigilant of ‘scam messages’ promoting offers and prizes related to gambling and other business sectors.

The UK’s second-largest telecoms provider, with over 47 million connections across mobile, broadband, TV and fixed line, has raised concern about criminal gangs using gambling-linked messages to target consumers with fraudulent offers.

Analysis by Virgin Media O2 shows that the most common scam texts currently blocked or reported involve gambling or fake prize promotions:

As cited: “The most commonly reported messages right now are gambling or fake prize scams in which fraudsters offer free ‘credit’ on gambling sites, ‘prizes’ or ‘rewards’ with a link to an unsafe website. The criminals encourage people to hand over personal details including bank information to claim their prize.”

Scams on the rise…

While gambling prize messages dominate, Virgin Media O2 has also identified several other fast-rising scam tactics:

Hi Mum / Hi Dad scams, where criminals impersonate children in distress and ask parents for urgent money transfers.
Fake parking fines, threatening licence loss unless immediate payments are made online.
Recruitment scams, advertising lucrative but fake jobs to extract fees or personal data.
Car finance compensation scams, convincing victims they are owed refunds in exchange for sensitive details.

British audiences are urged to forward suspicious texts to 7726 (spelling “SPAM” on a phone keypad) or use the “report junk” feature on newer iPhones. Virgin Media O2 stresses that reporting helps its systems learn faster, blocking more messages before they reach customers.

A record year of scam texts
So far in 2025, Virgin Media O2 has blocked more than 600 million scam messages from reaching its customers’ phones — more than double the combined total of 2023 and 2024. The company uses machine learning systems to identify spam patterns and adapts quickly as new tactics emerge.

Murray Mackenzie: Virgin Media 02
Murray Mackenzie, Director of Fraud Prevention at Virgin Media O2, said: “Scammers aren’t sticking to old tricks; they’re evolving fast, tapping into trending news and targeting vulnerable people with fake prizes, job offers and financial compensation schemes. At Virgin Media O2 we’ve blocked more than 600 million scam texts already this year. By sounding the alarm, we’re helping spread the word and helping Brits swerve the scammers.”

He added: “With fraud continuing to increase, we’re reminding people to remain vigilant; always be cautious when receiving a call or text out of the blue, don’t share personal details, and report suspicious messages for free to 7726.”

Reformists want a tightening of clauses
2025 saw DCMS and the UK Gambling Commission (UKGC) impose new rules on direct marketing by operators. As of 1 May 2025, online gambling licences must ensure customers can opt-in by product type and preferred communication channel before receiving promotional offers.

The new rules aim to empower players with more control over the marketing they receive — and prevent them from being bombarded with unwanted offers.

Despite the changes, gambling reformists argue the measures do not go far enough. Campaigners have urged DCMS to revise the Gambling Review’s White Paper to include stronger protections on opt-in clauses and clearer rules on how licence-holders can engage with audiences.

The matter has been formally raised with the Information Commissioner’s Office (ICO) and the Advertising Standards Authority (ASA), calling for stricter oversight of data protection and valid consent to be applied in all gambling marketing.

UKGC’s pledge

Yesterday, Tim Miller, Executive Director of Policy at the Gambling Commission, addressed the forum of Peers for Gambling Reform (PGR). In his speech, Miller stressed that further reforms lie beyond the recommendations of the White Paper, which should not be viewed as an end point for gambling regulation in the UK.

The Commission, he noted, is governing an evolving gambling landscape, with priorities centred on licence accountability and consumer protection against the black market. Miller underlined that the UKGC welcomes dialogue, feedback and scrutiny to safeguard gambling consumers well beyond the implementation of the White Paper’s measures.

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