Europe

Lewis Hamilton ruled well off limits for betting marketing

The Advertising Standards Authority (ASA) has ruled against Lewis Hamilton’s inclusion in betting social media campaigns for the second time this quarter.

Betway has been told to remove a Facebook post from 4 July 2025 which centred around Formula One. The post featured a video of three F1 drives, filmed from behind, along with the Betway logo.

The driver standing in the middle of the trio wore a red uniform with ‘Hamilton’ sketched across the back, while the other two did not have any names. A heading read ‘Who’s the best of the Brits?’.

A complainant queried whether the ad violated the CAP Code by featuring someone who may be of strong appeal to under-18s. The ASA has upheld this complaint, reiterating its view that Hamilton has a strong appeal to young people and comes across as a role model.

The ASA’s statement explained: “The ad featured Sir Lewis Hamilton, who had won a joint-record seven Formula One World Drivers’ Championship titles and was recognised with a knighthood in 2021 for his outstanding achievements and contribution to motorsport.

“In his “Hall of Fame” bio on the Formula 1 website, Sir Lewis Hamilton was described as recognising his responsibility as a role model for young people, which further described that “the social media star encouraged his millions of supporters in ‘Team Hamilton’ to follow their dreams and never give up”.

The ASA did say that it may have allowed the use of an athlete with strong appeal to under-18s in a medium where visibility by that demographic could be excluded, but did not consider Facebook to be such a medium.

To support its rationale, the ASA referenced Hamilton’s 6.3 million Facebook followers – though noting that the demographic of these has not been determined – as well as his 1.6 million under-18 followers across Instagram and TikTok.

Hit brakes on Lewis Hamilton ads
To avoid bad press, it’s probably best for the betting industry to avoid using Hamilton, and probably other F1 drivers, on social media posts and other marketing. As noted above, this is not the first time the seven-time drivers champion has appeared in an ASA ruling.

Just under two months ago, a plethora of ASA rulings came out in just one day, one of which focused on Hamilton’s inclusion in a kwiff social media post. Similar to the Betway post, the kwiff one came ahead of the British Grand Prix at Silverstone this year, which Hamilton won.

Marketing is becoming an increasingly complex task for operators, with the CAP Code guidance presenting multiple factors for operators to consider. On the same day as the kwiff ruling, Betway was told to remove a post featuring Chelsea FC scarves and Sky Bet to remove a post featuring Gary Neville, despite football pundits and retired players previously being approved in other ASA rulings.

As the dust settles on last week’s UK budget, however, marketing expenditure is likely going to decrease too. Operators need to cut costs as they prepare for tax hikes to take effect from April next year, and marketing is a logical first step.

As marketing expenditure drops, perhaps recurrent complaints – the ASA has issued countless rulings this week while University of Bristol researchers seem to be a constant source of complaints – will also drop.

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Sweden hands gambling brief to Erik Eldhagen ahead of 2026 reforms

The government of Sweden has appointed Erik Eldhagen as new State Secretary for Gambling, reporting to Minister for Financial Markets Niklas Wykman to lead one of Sweden’s most closely scrutinised policy portfolios.

Eldhagen’s responsibilities will extend across gambling regulation, financial markets, state-owned properties, and the financing of new nuclear power projects. His appointment takes effect on 1 December 2025.

A seasoned public official, Eldhagen joins from the Riksbank, where he served as Head of the International Secretariat. He previously held senior positions within the Ministry of Finance and acted as an advisor to the World Bank.

The appointment comes ahead of the government’s anticipated amendments to the 2018 Gambling Act, which opened Sweden’s online gambling market.

The forthcoming reforms, developed under the guidance of Inspector Marcus Isgren and Niklas Wykman, to strengthen Swedish gambling consumer safeguards and protections against unlicensed gambling.

2025 has seen Sweden change its leadership of Swedish gambling as Gambling Inspectorate Spelinspektionen has undertaken its own transition. Announced in October Johan Röhr has begun his tenure as Acting Director General following the departure of Camilla Rosenberg after eight years at the helm.

Prelude to sweeping 2026 reforms

In the final months of 2025, Spelinspektionen has advised all Swedish licensees to prepare for a transformative 2026, as the government finalises a package of sweeping regulatory reforms.

Amendments to the Gambling Act will tighten definitions of illegal gambling activity and expand the law’s jurisdiction to offshore operators that make their services available to Swedish players, even without explicit targeting.

The Ministry of Finance has endorsed a proposal to remove the “directional criterion” — a long-standing clause that excluded non-Swedish-facing games from domestic law. Its removal will empower authorities to pursue any operator accepting Swedish players, regardless of language, payment method, or marketing approach.

Additionally, the government plans to bolster regulatory oversight through new enforcement powers and an enhanced penalty framework, granting Spelinspektionen the authority to impose heavier sanctions, revoke licences, and expand compliance investigations.

A landmark element of the 2026 reforms will see Sweden become the first EU nation to impose a complete ban on gambling with credit. From 1 April 2026, operators will be prohibited from processing any payments funded through credit cards, overdrafts, personal loans, or buy-now-pay-later services.

Hailed by the government as a key consumer protection measure, the ban aims to curb gambling-related indebtedness and reinforce the country’s responsible gambling framework.

The implementation of these measures will fall under the leadership of Acting Director General Johan Röhr, who succeeded Camilla Rosenberg on 1 November 2025, marking a new chapter for Spelinspektionen’s direction and enforcement strategy.

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Dutch regulator goes after Unibet as players left unsupervised

Optdeck Service Ltd, operator of Unibet in the Netherlands, has been fined €4m over duty of care failures.

The Dutch gambling commission, Kansspelautoriteit (KSA), confirmed that the failures occurred between 14 July 2022 and 1 July 2024, and that they were related to insufficient player protection measures.

“Gambling companies must protect players as much as possible from excessive participation and gambling addiction,” the regulator said.

Within the files requested and examined by the KSA, it was revealed that Optdeck continuously failed to intervene in cases where problem gambling indicators were present.

Several incidents involved gamblers spending “thousands of Euros” per day but information about their income was requested only weeks after. Also present in the documents reviewed by the KSA was an instance where money from a business account was used to gamble – a prohibited practice under Dutch law.

Michel Groothuizen, KSA Chairman, commented: “When there are signs of immoderate gambling behavior and someone bets a huge amount of money in a short time, a provider must investigate the origin of the money.

“It is essential that providers carry out this analysis adequately, because not all financial resources may simply be included. The KSA takes violations of the duty of care very seriously and will continue to act hard against them.”

Unibet, is everything alright?
This is not the first time Optdeck has landed in trouble with the Dutch regulator. Earlier in September, the operator was charged an additional €450,000 for offering Unibet customers bets on prohibited markets – corner kicks, yellow cards, and under-21 games.

The violations went on from October 2022 to May 2025 – overlapping with the time period when the player protection failures occurred.

Similar duty of care breaches are not limited just to Optdeck, however. Earlier this year, Unibet received a penalty of AU$1m (£481,000) in Australia for failure to restrict the access of hundreds of self-excluded accounts.

Another case from just over two months ago saw Platinum Gaming, operator of Unibet in the UK, receive a whopping £10m penalty for social responsibility and AML beaches

All of these instances build up the case for a bigger question – are such significant oversights region-locked or is there something far more bigger going on centrally at Unibet and its parents Kindred Group and FDJ United that requires urgent attention?

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Spanish regulator criticised for bracketing Codere, Betfair and 888 with unlicensed operators

The use of Codere’s name in the headline of a recent ruling from Spanish regulators has been criticised as creating “an inaccurate and disproportionate impression”, according to Fernando Martín, Partner at Loyra Abogados.

Codere was among three regulated operators highlighted as the authorities announced sanctions worth €33.5m to 32 gambling operators in Spain. However, $30m of the total fines were attributed to six illegal operators.

The Spanish gambling group argued that its inclusion within the Ministry of Social Rights, Consumer Affairs and Agenda 2030’s headline alongside 888 and Betfair unfairly grouped them in with more serious offenders, given its fine totalled a measly €17,500 of the total figure.

Martín said: “For licensed operators such as Codere, 888 or Betfair, these cases relate to administrative compliance issues. They involve failures in technical controls, internal procedures or reporting obligations. They do not relate to illegal gambling activity.

“By contrast, the €5 million fines issued to offshore operators correspond to very serious infringements and come with website and payment blocking. These are aimed at disrupting unlicensed activity.

“This difference is essential. Mixing both types of operators in a single headline creates confusion and can damage reputations. This episode illustrates why such a distinction is essential, especially at a time when consumer confusion between legal and illegal platforms is growing.”

Black market confusion

Alongside sanctioning each illegal operator €5m, the DGOJ has blocked their websites. However, the sanctions illustrate the strength of Spain’s illicit gambling market.

Recent data from EY and Jdigital revealed that 23.4% of Spanish players have used illegal gambling websites, and the market has grown to be worth €231m in 2024, approximately 16% of the value of the regulated market.

Mirroring similar findings to those in the UK, the research found that the distinction between the legal and illegal remains increasingly blurred for players.

“One of the most striking findings is the level of confusion among consumers. Almost half of the players who believe they only use legal “.es” sites have actually accessed illegal platforms, including domains such as “.com” or “.bet”. This lack of awareness is a major cause of exposure,” explained Martín.

“32.1% of players aged 18 to 24 do not realise they are using illegal operators, making them one of the most exposed demographics.

“Illegal operators exploit these weaknesses with aggressive promotions, unlimited stakes, faster payments and a strong presence on digital channels. Platforms such as YouTube, TikTok, Instagram, Telegram, and payment methods like Bizum and cryptocurrencies are central to their strategy of attracting Spanish players outside the regulated system.”

Regulating the suppliers

The DGOJ is currently considering a raft of significant reforms, including tighter restrictions on advertising and promotions, and the implementation of a regulator-developed risky player behaviour monitoring system.

Alongside this, for the first time in Spain, B2B providers will be required to register with the DGOJ, marking “the beginning of direct supervision over the technological backbone of the industry”.

“The reform introduces a clear obligation for providers to ensure that their systems are not used by unlicensed operators,” concluded Martín.

“They will need to adopt both technical safeguards and contractual controls to prevent their platforms, software or RNGs from ending up in the illegal market. This shifts part of the responsibility for enforcement onto those who develop and supply the technology.

“In addition, a licensed operator will only be allowed to certify or approve a technical system if the supplier is properly registered. This creates a direct link between the regulatory status of B2B providers and the compliance obligations of licensed operators, tightening oversight across the entire chain.”

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UKGC tells retail ‘comply or be sorry’ amid self-exclusion concerns

The UK Gambling Commission (UKGC) has increased its regulatory scrutiny of Adult Gaming Centres (AGCs) throughout this year.

Andrew RhodesCredit:UKGC
This was confirmed by UKGC CEO Andrew Rhodes himself in his speech during amusements trade body Bacta’s Annual Convention in Leeds.

Rhodes confirmed that official communiques were sent out by the regulator to all licensed AGCs earlier this year, reminding them of obligations around self-exclusion.

Although not directly referenced, this move could’ve been prompted by an undercover BBC investigation published back in June where a reporter was allowed access to multiple AGC venues in South England despite self-excluding themselves prior to that.

At the time, John Bollom, then-President of Bacta, criticised the investigation for being “unrepresentative” of the land-based arcade sector that the organisation represents – words also echoed by Rhodes in his latest speech.

“The media coverage often implies that one case or one example is indicative of the industry or sector as a whole. You know, this may be unfair, but it is the reality,” the UKGC CEO said.

“Earlier this year, the Commission wrote to all adult gaming centre licensees to remind them of their obligations around self-exclusion.

“Unfortunately, despite the warnings, some operators weren’t taking their responsibilities seriously. At the start of this month we announced that we had taken decisive regulatory action.

“Seven AGC operators have seen their operating licences immediately suspended this year for failing to be part of a self-exclusion scheme. While most of those licences have since been reinstated following clear steps to remedy failings, all operators concerned remain under investigation, which may result in further regulatory action being taken.”

Illegal land-based gambling ripe for culling
Whether or not the UKGC was reminded of its land-based compliance assessment duties by the BBC report remains a topic of speculation. One thing, however, that remains fully within the UKGC remit and which the regulator never leaves out of sight is funding.

The 25 November Budget announcement by Chancellor of the Exchequer Rachel Reeves revealed a total of £26m of additional funds set aside for the regulator, to be granted over a period of three years.

This was warmly welcomed by the UKGC and the importance of the announcement was further emphasised by Rhodes’ words: “In my 20 years on executive boards of public bodies I’ve never known that kind of multiple from the Treasury ever before.”

The top honcho of UK gambling regulation additionally revealed that the money will be used specifically to push back against illegal land-based gambling, but what exactly that fight will look like still remains to be seen.

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Montenegro rejects constitutional review of New Gambling Law

The Government of Montenegro has rejected appeals demanding a constitutional review of articles authorised under the New Law on Games of Chance.

The challenge was filed by NVO, the national trade association for games-of-chance suppliers, and Lutrija Crne Gore (the Lottery of Montenegro), which has contested the provisions of Article 106.

The Incumbents cite that the “transitional and concession rules” set out in the legislation undermine constitutional rights of gambling licences authorised by the former laws of Montenegro.

According to the two parties, Article 106 of the New Law will breach the constitutional ban on retroactive legislation, create unequal treatment for operators with different contract expiry dates, and will further infringe on what they described as “acquired rights” linked to existing concessions.

PM Spajić says no…
A written opinion was submitted to the Vlada legislature directly by Prime Minister Milojko Spajić, who stated:

“After examining the submission, the government finds that the law does not have retroactive effect. The mandate on games of chance is an activity of public interest and holds exclusive rights for the state. Organisers therefore do not possess any rights that will be in breach of the New Law.

The government ensures a transitional period of 270 days to allow all organisers to align their business operations with the new requirements, in all fairness to all, regardless of who they might be.

Spajić continued: “The government ultimately decides that this disputed provision is not contrary to constitutional norms or international conventions, and that there is no prospect of bringing proceedings before the Constitutional Court with respect to Article 106 of the Law on Games of Chance.”

The PM’s opinion formed the legal basis upon which the cabinet rejected the petition for constitutional review. Although the constitutional challenge has been rejected, the new framework continues to attract criticism from Montenegro’s gambling licences.

Montenegrobet, the national association of licensed operators, has warned the government that it will introduce “unrealistic compliance obligations, disproportionate criminal-liability triggers, and licence-revocation grounds that could destabilise the legal market and hinder channelisation.”

The association has urged the government to reopen dialogue with gambling licences and revise several contentious provisions that will hinder market stability and suppress investment in domestic operators.

Gambling and Euro ascension
Following the decision, Montenegro’s New Law on Games of Chance passed in August 2023 – will proceed through a phased implementation in which the government will consider minimal changes.The Ministry of Finance has begun issuing secondary regulations covering licensing conditions, AML controls, supervision, and market conduct standards.

The launch of a modernised gambling framework is earmarked by the Spajić “Pro Europa” administration as a critical domestic reform supporting Montenegro’s full accession to the European Union – in which PM Spajić and the government seek to become a full member state by 2028.

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Regulus Partners: statutory levy could collapse post UK tax hikes

Problem gambling support and treatment services are at risk as a result of the tax increases on the UK gambling industry, as funds for the statutory levy dwindle.

This was the warning of Dan Waugh, Partner at Regulus Partners, who appeared on iGaming Daily following the UK government’s decision to ignore stark warnings from across the industry and increase remote gaming duty from 21% to 40% in April next year.

Alongside a new 25% general betting duty rate for remote betting being introduced from April 2027 (excluding self-service betting terminals, spread betting, pool bets and horse racing), the knock-on impact from these hikes could be that players are less protected and supported.

While the main potential causality of the increase, labelled by operators and the Office for Budget Responsibility themselves, has been more players wagering on the black market, one thing that has barely been mentioned has been how the tax rises will impact statutory levy support, which funds problem gambling prevention and treatment services.

Waugh dived into this topic on iGaming Daily, noting that treatment and prevention services could be affected since levy funding is largely driven by contributions from online gambling operators and ultimately, the levy itself could collapse.

“Since April, funding for gambling disorder treatment services in this country has been pegged to spending in the licensed market via the statutory levy,” noted Waugh.

“If spending in the licensed market is reduced as a result of these tax changes, funding for treatment services in this country will fall. That’s a straight mathematical equation, that’s not our opinion, that is just what will happen.

“It’s worth reflecting that if you look at projected funding from the statutory levy to fund treatment services and other harm prevention measures, about 80% comes from online gaming and betting, it’s more than 50% from online gaming.

“If there is significant displacement from the licensed market into the black market in online casino, the statutory levy that was put in place in April to fund treatment services and harm prevention will collapse.”

Waugh added that independent charities who provide gambling harm support and treatment could be hit hard as a result of the tax increase, impacting players that need help.

He stated: “The commissioners under the levy generally are self-interested. So OHID and NHS both have their own services. They will likely prioritise them, which means that charities will be at the back of the queue.

“Because of this ideological purity that some of the anti-gambling campaigners and public health insists on, these charities have been told you cannot seek money from the gambling industry, which has funded you for the past 25 years or more, you’re not allowed to. Charities will be put in a real pinch.

“Some of these think tank proposals incoherently said if you raise taxes, that increases player safety. One, I think that’s entirely speculative, but two, the chances are it will push people to the black market.

“If you’re doing that, at the same time as you’re pulling the rug out from underneath the treatment services that look after people who get into difficulties with their gambling, the net consequence of that could be absolutely devastating.

“There could be massive harm arising from these really very poorly thought-through proposals.”

To listen to the full iGaming Daily episode – Ep 657: What Next For UK Gambling After Online Tax Hikes Confirmed In Budget? – click here.

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Leeds’ Victoria Gate Casino has UKGC licence suspension lifted

One of the biggest casinos in Leeds’ city centre is operational once more, as the UK Gambling Commission (UKGC) has lifted the suspension of VGC Leeds Limited’s licence, the operator of Victoria Gate Casino.

The casino had its licence suspended earlier this month by the UKGC due to significant anti-money laundering concerns, commencing a review of its operations.

However, that suspension has now been lifted by the commission, as of earlier today, following widespread changes by the operator.

The UKGC stated that VGC Leeds was “reasonably believed to have failed to maintain and implement effective anti-money laundering policies, procedures, and controls” when suspending the operator.

This included “the adequacy of decision-making processes and the Licensee’s response to identified anti-money laundering and counter-terrorist financing risks”, with the commission noting that this raised questions about the operator’s overall governance and risk management arrangement effectiveness.

Widespread changes

Victoria Gate Casino has its licence once more following improvements, but monitoring of its operations will continue to ensure it stays compliant with regulatory requirements.

“On 25 November 2025 the suspension of VGC Leeds Limited’s licence was lifted following significant action taken by the operator,” stated the UKGC.

“This has included widespread changes to the casino’s leadership, AML and compliance supervisors, implementation of new anti-money laundering and safer gambling policies and procedures, improved staff training on AML and social responsibility, and a commitment to undergo an independent audit within six weeks.

“During the course of the ongoing review, the Commission will continue to monitor the operator closely to ensure full and sustained compliance with the Licensing requirements is achieved.”

Videoslots AML fine

While Victoria Gate Casino is now allowed to operate once more, Videoslots Limited, the operator of Videoslots, Mr Vegas and Mega Riches, has been ordered to pay £650,000 for AML and social responsibility failures.

A UKGC investigation found that one customer was able to fund their account in excess of £75,000 using digital pre-payment vouchers, before transferring the proceeds of their gambling activity to four different bank accounts.

Despite the presence of these high-risk factors, the customer’s automated AML risk score did not trigger the threshold for the operator to request source of funds information promptly, “leading to unacceptable delays in an account review taking place”.

The investigation also found failures with Videoslots’ deposit limit mechanism, as well as its monitoring systems not identifying customers who are at risk of potential gambling harm effectively.

As a result, the operator received a financial penalty, a warning and will undergo a third-party audit to ensure AML and safer gambling policies and procedures are being implemented.

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Labour MP says “nobody wants to see” gambling ads

A Labour MP has launched a tirade against gambling industry adverts, claiming that “nobody wants to see them”.

Alex Ballinger, MP for Halesowen and a consistent advocate for greater taxation and regulation of the gambling industry, implied the industry should reset its priorities as stakeholders continue to raise warnings over the potential implications of tax rises.

The accusations come after figures were published by The Guardian, which estimated gambling companies, including the lottery, spent £2bn on marketing in 2024.

“Perhaps gambling firms should think about cutting back on adverts that nobody wants to see before pushing back against paying fair taxes on their vast profits, particularly given the harms they cause,” Ballinger said, as he described the £2bn figure as an “astronomic sum”.

Ballinger was among the 101 Labour MPs who signed a letter in September urging Chancellor Rachel Reeves to take a “polluter pays” approach to taxing online gaming, arguing that the sector faces a lighter financial burden compared to markets such as the Netherlands and Austria.

The group joined think tanks, opposition parties and the former MP Gordon Brown in piling pressure on Reeves to target gambling ahead of the UK budget.

In response, industry leaders have warned of significant consequences if the sector’s financial burden is increased as part of Wednesday’s (26 November) budget, including the prospect of job losses, venue closures and a reduction in investment within the UK sector.

BGC battles back

Chief among those battling on the gambling industry’s behalf has been the Betting and Gaming Council (BGC).

The industry body has refuted The Guardian’s report, claiming that the true figure sits closer to £1bn and has declined in recent years, while also warning that “undermining” advertising spend by regulated operators plays directly into the hands of the UK’s black market.

“20% of all broadcast and digital advertising is dedicated entirely to safer gambling messaging, a voluntary commitment made by the UK industry,” a BGC spokesperson said.

“Further tax rises would simply drive more consumers towards the growing black market that offers no age checks, no safer gambling tools and no tax contribution, while undermining advertising spend that differentiates the regulated market.”

Fears over black market advertising are not unfounded. A Reuters report published last month raised major concerns over the extent of fraudulent ads across Meta’s platforms, including for online casinos.

According to the report, the tech giant projected that 10% of its overall annual revenue for 2024 – roughly $16bn – came from running ads for scams and banned goods.

These concerns were also echoed by Eilers & Krejcik’s industry analyst, Alun Bowden, who questioned how people will navigate the “almost invisible” barriers to the black market.

A recent study from the UKGC revealed that only a minority of players are aware that they have strayed into the illegal market.

“In a world where one site can look much like another on the surface, and the differences are in the nuances underneath, then how do you stand out?” said Bowden.

“If you reduce advertising spend significantly, then you give more parity to black market operators who are increasingly spending more on SEO, affiliates, streamers and social media.”

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