As part of the Brain Capital Alliance, the Better Gambling Forum (BGF) has been advancing a global set of best practices around social responsibility and consumer protection for customers. This consultation-webinar, produced by SBC’s Player Protection Hub in partnership with the BGF, was the next stage in the consultation on the Forum’s draft report, which…
The iGaming industry is approaching a pivotal operational shift, as the convergence of Artificial Intelligence (AI) and Responsible Gaming (RG) moves beyond compliance into the core of long-term customer retention strategy. Industry stakeholders are increasingly warning that treating player protection as a regulator-driven obligation rather than a customer relationship function risks alienating players, weakening trust,…
Africa is viewed as one of the great hopes for growth by the international gaming industry, but the spread of sports betting and online casino in markets across the continent brings with it player protection challenges. Drawing on insights from proprietary research by SBC Media and 1xBet for the International Player Safety Index, our expert…
There were a myriad of discussions and valuable insights from the SBC Player Protection Day, we have picked out just three that could benefit the industry moving forward.
Can operators rely on revenue from VIP players while running an effective player protection strategy? A trio of industry experts considered this question in a panel titled ‘Can operators focus on player protection and increase shareholder value’ – part of SBC Digital’s Player Protection online conference. “From my perspective, good player protection doesn’t mean that you can’t…
International Centre for Responsible Gambling (ICRG) President and Secretary Arthur Paikowsky has told SBC Americas that lawmakers and regulators are making too many “uninformed decisions”. Paikowsky offered his insight on the current state of research and regulation in a conversation with Jessica Welman, Editor of SBC Americas, during an SBC Webinar celebrating 25 years of…
Yesterday, the Player Protection Hub teamed up with Affiliate Leaders for the SBC Digital – Affiliate Marketing day. Player Protection Hub Editor Steve Hoare hosted a fascinating conversation with four responsible affiliates debating how to adapt to the increasingly arduous regulatory rules around responsible gambling and advertising. With European countries increasingly turning to advertising bans…