CasinoBeats

Kansspelautoriteit (KSA), the Netherlands’ Gambling Authority, has launched an advertising campaign that raises the awareness of self-exclusion for gambling.

The “pack your life again, take a gambling stop’ initiative is a continuation of KSA’s pilot self-exclusion marketing of the national CRUKS register from last year.

The primary target group of the new campaign is young adults who may be experiencing problem gambling behaviour. Therefore, the marketing efforts behind the awareness initiative are all largely focused on social media rather than traditional media outlets.
Across the online videos, social ads and posts, a number of young people can be seen interacting with others in various social situations, implicating the importance of interpersonal relationships and how losing control over gambling can harm them.
Operated by the KSA, CRUKS was launched back in 2021 as part of the Dutch government’s mandate of the Remote Gambling Act (KOA) to regulate the online gambling market…

An investigation has begun in Australia over allegations that Entain brands Ladbrokes and NEDs fell short when it comes to compliance.

It is alleged that the operator had “serious and systemic non-compliance” with anti-money laundering and counter-terrorism financing (AML/CTF) laws.

Brendan Thomas, CEO of AUSTRAC, stated: “We allege that Entain failed to develop and maintain a compliant anti-money laundering programme and did not adequately identify or assess the risks it faced. This, in turn, left the company exposed to serious risks of criminal exploitation.”

The watchdog deems that Entain’s brands are vulnerable to criminal exploitation, including fraud, scams, and corruption. Allegations against Entain include:

A lack of appropriate oversight of its AML/CTF programme by the board and senior management.

Entain’s Australian brands being exposed to risks due to operating a 24/7 online platform accessible by unknown users and third-party providers.

Acceptance of cash deposits by..

FanDuel has revealed My Spend, a tool designed to help customers track spending patterns and gain greater oversight of their budget.

Using the service, customers can view personal stats including amounts deposited and net winnings over certain periods of time, ranging from seven days to three months.

FanDuel also detailed how it designed the My Spend dashboard in the hopes of encouraging customers to utilise the brand’s existing suite of responsible gaming tools, including deposit and wager limits.

Meanwhile, the Flutter Entertainment-owned operator suggested that the tool was developed based on internal and external research that showed players were interested in gaining personalized insights into their activity and a deeper understanding of their own behavior.

FanDuel is supporting the launch with a new advertising campaign that encourages customers to use the dashboard and stay on top of their spending and budget habits. The new commercials will air in both English and Spanisha..

The European Gaming and Betting Association (EGBA) has reported record participation for its fourth annual European Safer Gambling Week.

The 2024 campaign took place between 18 and 24 November across social media and with special events, highlighting safer gambling messaging and resources and encouraging industry collaboration.

The EGBA noted that European Safer Gambling Week 2024 achieved record participation with 195 partners, up 20% compared to 2023. Eight national gambling authorities took part, more than double the previous year, by participating in the social media campaign or speaking at events.

In total, the campaign reached 26 countries, a 30% increase year-over-year, with partners in Croatia, Serbia, Slovakia and Ukraine joining for the first time. Social media graphics were also available in the local languages of 27 countries.

The full list of participating countries included: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, German..

Sweden’s gambling authority Spelinspektionen has fined Videoslots after considering the online casino operator to be guilty of various AML failures.

The regulator suggests that the online casino operator had deployed “insufficient” customer awareness measures, leading to several deficiencies when it comes to document and information preservation.

Initial orders entailed that Videoslots must pay a fine of SEK 9m (£649k) in damages, but based on a subsequent review which constituted that the violations were not systematic, the fine was brought down to SEK 4m (£288k).

Videoslots has been a license holder since 2018, operating under the Swedish Gambling Act as a supplier of commercial online gambling.

After uncovering the violations, Spelinspektionen proceeded with the production of a penalty fee in accordance with Swedish law. In the regulator’s words, due to the difficulty of calculating how much Videoslots had profited off the back of the infringement, the sanction could have no..

The Star Entertainment Group has had the suspension of its licence for The Star Gold Coast casino deferred until 31 March 2025 by the Queensland Government in Australia.

The government outlined that following the decision “clear expectations have been set”, urging The Star to “ensure it takes urgent action to prioritise and deliver critical remediation measures”.

In addition, the appointment of Nicolas Weeks as the Special Manager of The Star Gold Coast has been extended until 30 June 2025.

In a statement, the Queensland Government said the licence has been deferred so that the government can “properly assess” The Star’s progress on its recently amended remediation plan.

The casino was previously due to have its licence suspended for 90 days from 20 December 2024.

Deb Frecklington, Attorney-General and Minister for Justice and Minister for Integrity, stated: “The Crisafulli Government has the highest standards when it comes to the integrity of casino operations and, unlike our pr..

Tim Miller, Executive Director of Policy Development for the UK Gambling Commission, underpinned that collaboration remains at the forefront of their approach to responsible gambling.

“As a regulator, we are committed to collaboration wherever possible”, he stated after kicking off his speech by lauding the growth of the relationship between the financial sector and the gambling industry, emphasising that the sector hadn’t previously been as engaged with the topic of gambling harm.”

Collaboration could be vital in various forms, according to Miller, who pinpointed working with operators and other regulators in order to ensure the industry is “fairer, safer and crime free”.

Miller added: “As we continue to move from a voluntary funded treatment and towards a statutory levy, a commitment to working together will remain of vital importance and that should include working with the widest range of voices and that should include all those with the knowledge, insights, skills and experienc..