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CGA launches new initiative on player protection and health

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The Alcohol and Gaming Commission of Ontario (AGCO) is not the only group putting tremendous thought and taking tremendous care with player protection.

The Canadian Gaming Association is taking the initiative and launching a new program called the CGA Commitment and Strategy to Promote Player Health and Wellbeing. The effort aims to produce responsible gambling guiding principles for the association. The group will also promulgate an advertising and marketing code of conduct.

Part of that process includes involving Ad Standards Canada, which will help CGA develop the advertising code. The group is a non-profit group that has spent more than 60 years self-regulating advertisements in the country to ensure fair and honest practices in the industry.

Dec. 5, the CGA will host a day-long event at the offices of the accounting firm MNP in downtown Toronto. The day will include the following:

A workshop led by the Responsible Gambling Council (RGC) to develop guidelines around RG
A presen..

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XL Media bolsters safer gambling approach with Better Change

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Betting and gaming media publisher XLMedia (XLM) has entered into a partnership with safer gambling organisation Better Change.

The agreement commences at the start of the UK’s Safer Gambling Week, a seven-day initiative focused on prompting responsible gaming across the country’s betting and gambling sector.

Initially, the partnership will focus on XLM’s whichbingo.co.uk brand, with the wider arrangement encompassing delivery of Better Change’s training programmes to XLM staff around safer gambling best practices.

Karen Tyrrell, Chief People and Operations Officer, commented: “WhichBingo.co.uk exists to provide our audiences with hours of entertainment and fun, key to protecting that entertainment is for us to ensure that wherever we can, we act in a safe and responsible way.

“Partnering with Better Change will give us direct access to a dedicated and knowledgeable team of experts who will help us in that endeavour. We are proud to be able to further educate our teams to deliver s..

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Safer Gambling Week gathers widest support for 2023 edition 

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The UK gambling sector has pledged the highest participation and coverage to promote Safer Gambling Week (#SGWeek23) taking place from 13th – 19th November 2023.

Organised by the trade bodies of the Betting and Gaming Council (BGC), bacta and the Bingo Association, Safer Gambling Week is now in its seventh year, which sees “the whole industry coming together to further promote safer gambling, by highlighting the tools available so customers can stay in control and signposting help and advice to those who need it.”

SGWeek is supported by the government and UKGC and will once again see a blitz of safer gambling messages both online and in land-based venues, to spark a nationwide conversation about responsible gambling.

DCMS Gambling Minister Stuart Andrew said: “Safer Gambling Week is a good reminder of the work already underway by government, industry and the regulator to prevent harm. “

“We are taking action to prevent gambling addiction, improve safer gambling tools and strengthen..

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Sports Betting Activities Survey April 2023

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The National Collegiate Athletic Association (NCAA) has released the results of a survey conducted by Opinion Diagnostics, a Boston-based polling and market research firm. This Sports Betting Activities Survey assessed the behaviors and opinions of 18-22-year-old adults across the country. NCAA President Charlie Baker commissioned the survey to establish a new baseline of sports betting…

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What mainstream media doesn’t get about sports betting

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Following on from the New York Times articles on the industry’s advertising practices, operators, and the industry as a whole in the US have been under fire as sportsbook advertising becomes more and more ubiquitous across the states. How accurate is this reporting? And what, if any, responsibility should the industry take over this? In…

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PointsBet fined CA$150K for RG failings in Ontario

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According to an announcement from the Alcohol and Gaming Commission of Ontario (AGCO), PointsBet allowed a Canadian customer to lose CA$500,000 in the span of three months with no interventions from the operator.

The AGCO has levied a fine of CA$150,000 for the operator allegedly responsible gambling violations, which include several infractions related to the user.

Per the AGCO report, PointsBet had flagged the customer as high-risk after a series of canceled withdrawals but the operator did not intervene and offer help or RG services.

Moreover, PointsBet did not require the customer to sit out the mandated 24-hour cool-off period when they removed the per-day deposit limits from their account.

The player also did not give explicit consent to be directly marketed to, however, PointsBet served the user with $35,500 in free play credits and also offered up tickets to sporting events for their loyalty.

“In Ontario, igaming operators have an obligation to proactively monitor their pa..

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AGCO fines PointsBet $150K for responsible gambling violations

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The Alcohol and Gaming Commission of Ontario (AGCO) levied a serious fine against PointsBet after the operator was alleged to be negligent in complying with the province’s responsible gambling policies.

According to the statement from AGCO, PointsBet Canada repeatedly and severely violated policy regarding one specific customer who lost over $500,000 in the span of three months. The AGCO has levied a $150,000 fine against the operator.

Despite being flagged by PointsBet as high risk, at no point did the site intervene. The customer repeatedly canceled withdrawal requests and was not required to sit out from gambling for 24 hours after removing deposit limits on their account.

“In Ontario, iGaming operators have an obligation to proactively monitor their patrons’ play for signs of high-risk gambling, and to take appropriate actions to intervene and reduce the potential for gambling related harms. The AGCO will continue to focus on player protection by holding all registered operators..

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Martin Lycka’s Safe Bet Show – Bill Pascrell

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There are many dynamic duos. Bert and Ernie. Batman and Robin. Sonny and Cher. For US online gambling, you could arguably put Entain SVP American Regulatory Affairs & Responsible Gambling Martin Lycka and Princeton Public Affairs Group’s Bill Pascrell III on the list. The two joined forces at SBC Summit Barcelona for a live version…

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Major affiliates band together to form responsible gambling group

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A new group of US gambling affiliates is essentially banding together to become The Avengers of responsible gambling.

The new group is called the Responsible Gambling Affiliate Association. It consists of the following six affiliate groups:

Better Collective
Catena Media
Gambling.com Group
Oddschecker
Spotlight Sports Group
XL Media

Arguably the six biggest affiliates in the country, the group is uniting to promote elevated standards of advertising that are sensitive to best practices when it comes to online gambling advertising.

“We are committed to doing everything possible to help empower our industry to promote gambling as entertainment and enable our customers to enjoy our products and services responsibly. Having the industry come together with a unified approach to creating standards and guidelines puts the best interests of our consumers, customers, and their families at the forefront. Not only is this the right thing to do for our customers, it’s the best thing to ensure t..

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Sky Bet and EFL offer £6m for community projects across England & Wales

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Sky Bet the English Football League (EFL) have announced the launch of the Building Foundations Fund to provide £6m towards community projects across England and Wales.

Sky Bet – Flutter Entertainment‘s UK sports betting brand – in its role as the current title partner of the EFL, will invest £1m per year into what has been described as a ‘vital’ fund.

The initiative represents the largest multi-year sponsor-backed fund dedicated solely to community activity, and will give the 72 EFL clubs a chance to bid for grants of up to £100,000 to invest in ongoing programmes or to develop new initiatives.

Dan Colton, Managing Director of Sky Bet, emphasised how the firm is ‘incredibly proud’ of its long-standing partnership with the EFL.

“It’s a relationship that has gone from strength to strength over the past decade and we wanted to raise the bar further still with the ‘Building Foundations’ Fund,” he said. “The Fund is a core pillar of our new agreement with the EFL and we’re very excited..

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